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OK place nothing fancy - clean - morning breakfast stay away go to Dunkin ! Very appreciative that the front desk staff still honored my canceled reservation due to a credit card snafu. They let me pay later that night when I got back.More
Response from Nerissa M, Guest Relations Manager at Super 8 by Wyndham Williamsville/Buffalo AirportResponded 3 days ago
Thank you so much for staying at the Super 8 Williamsville/Buffalo Airport Hotel. It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness . We also appreciate your ideas for improving on our breakfast, and we look forward to...More
One night was too many nights here.
Over priced, run down, uncomfortable hard dirty bed with stained cover. It did have a newer air conditioning unit. My wife and I would rather sleep in our car than waste the money on a room here.More
Response from Nerissa M, Guest Relations Manager at Super 8 by Wyndham Williamsville/Buffalo AirportResponded 1 week ago
Thank you for sharing your experience, and I do apologize for the discomfort you experienced with our bed. It's important for us to impress our guests and your comments will make this goal that much more attainable. We want you to experience the best...More
Booked this room due to proximity to an event we were attending at Darien Lake. I have to say the web pictures and reviews were the primary decision factors and they were "a bit" misleading. The actual hotel is in bad shape, our room was...More
Response from Nerissa M, Guest Relations Manager at Super 8 by Wyndham Williamsville/Buffalo AirportResponded 2 weeks ago
Thank you for your review, your feedback and your comments regarding your stay. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our...More
Pictures a photo shopped it’s nasty staff is rude and lie plus the whole staff lives there also it sits right under where the planes take off and land very loud also check out said 12 they called the room at 945 and said check...More
Response from Nerissa M, Guest Relations Manager at Super 8 by Wyndham Williamsville/Buffalo AirportResponded 3 weeks ago
Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. I'm sorry to learn that you did not fully enjoy the service, cleanliness and hospitality that we hold to such a high degree of importance...More
I have stayed at this hotel in the past because of its low price and simplicity. I don't mind old furniture or carpet, as long as it's reasonably clean. This time it wasn't very clean. the hallway carpet hadn't been vacuumed in a while and...More
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Response from Tina M, Guest Relations Manager at Super 8 by Wyndham Williamsville/Buffalo AirportResponded 17 April 2018
Thank you for rating your recent experience at our hotel. It is disheartening to learn that the bathroom was not properly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Your feedback are certainly going to be taken...More