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Great experience. Don and Sharon (and Missy, the cat) make you feel like family. Close to town. Lots of nearby amenities. Very pleasant. We were in town for The Flurry. We would recommend it as a saner alternative to the more expensive offerings in town.
Had a confirmed reservation through an internet provider and called metel twice to confirm the week prior to arrival and to check on whether a coffee pot was provided in the room. At 9 PM the evening before I was to arrive, I received a call from them telling me they could not accommodate me. The could give me 3 of the 6 nights. The twon was completely booked and had been booked for several days before my trip. I was running an event in town and changing hotels on the biggest day of the event was not in the picture. The booking firm agreed that I did indeed have a reservation. No follow-up from them, no attempt to find another place, etc., etc. Bad news. Also learned from another member of my original party that they were not very accommodating. s
Annette W, good morning, my name is Don Baughman, I am the Manager of THE BIRCHES MOTEL, in Saratoga/Wilton New York. We received a review from you regarding us calling you and cancelling your reservation (night not listed} We have gone thur our reservations for the past month and did not find your name any where. we have had at least 8 rooms available each night for the past month due to the weather in this area.. I believe you have the wrong property in mind, plus this area has not had a weekend where every one was booked. Saratoga has over 30 properties and 2000 rooms. We would like to welcome you as a guest if your travels bring you to our area. Please give me a call at 518-584-1484 so we can help you. Thank you Donald B Manager
Couldn't have made a better choice. Very pleasant stay in an extremely well kept, clean and quiet family motel. You have everything you need all around you and the racetrack and downtown just around the block. The managers were so nice and helpful; we'll be back!
This was our second year staying here for 5 weeks. Extremely happy with the room. The managers Don an Sharon, always had clean towels and changed the bedding regularly and checkiif everything was ok. We enjoyed several happy hours with them with drinks, cheese and cracker with chip mocks, squirrels and birds all around us.there was a grill that we took advantage of. Would highly recommend staying there, great room accommendations, atmosphere, landscape and managers!
We rented two rooms. Both very clean. Beds were newer and comfortable. The couple who own/operate the motel were friendly and helpful at every turn. They recommended a great restaurant nearby. Just loved this place! This was one of our favorite motels of our two-week trip to the northeast.
Response from Donald B | Property representative |
Annette W. Good morning This is The Birches Motel
to allow me to answer you properly lease give us the date
of your reservation. Thank You for helping us to insure
every guest is taken care of, past present and future.