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Royal Regency Hotel

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1 room 2 adults 0 children
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Royal Regency Hotel
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213 Reviews from our TripAdvisor Community

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Showing 211: English reviews
Columbia
Reviewed 15 August 2016 via mobile

This was my third visit to this hotel. I was completely surprised by the renovations made. The atmosphere looks "royal".The event was very well attended and all of the vendors present were very knowledgeable and pleasant. Looking forward to hosting another event in this establishment.

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Helpful?
Thank Lalisa R
Management response:

Hi Lalisa, We are thrilled you had a great experience during your visit to our hotel. We appreciate your kind words about our recent renovations! We are always more than happy to help you host an event at our facilities and look forward to seeing you again soon.

White Plains, New York
Reviewed 30 July 2016 via mobile

The room we stayed in was beautiful and it was very quiet. The only problem I had was the shower. To turn the shower on you had to get soak and wet. Either you stand inside the shower to turn it on, or stand outside the shower and pray you don't flood out the place. But other than that I...

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Helpful?
Thank B b
Management response:

Hi, B b—thanks for taking the time to leave us your feedback. We want our guests to have convenient and comfortable stays, so it’s great that we have people like you to let us know what works and what doesn’t. Even so, we’re glad to hear you’d like to stay with us again, and we’d love to have you back.

Reviewed 23 July 2016

my husband and i travel on business trips to westchester and we decided to stay at the Royal Regency for the first time with our lil boy name Max 1yr old. the place is amazing the scent once you enter the hotel is lovely, very clean, and the girls on the front desk are very coach-able and friendly. The Manager...

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Helpful?
1Thank Shery O
Management response:

Hello, Sherry—thanks for taking the time to let us know we’re doing well! We’re happy to hear it, and we hope to have you again soon.

Silver Spring, Maryland, United States
Reviewed 22 July 2016

The room was spacious and comfortable and the staff was pleasant. When we checked in we were told we were upgraded from a Queen bed room to a King room at no extra charge. That was a pleasant surprise. The bed was very comfortable and the bathroom was clean with nice amenities. The hotel is convenient to 87 and the...

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Helpful?
Thank Marian425
Management response:

Hi, Marian425. Thanks for taking the time to leave us your feedback! We’re happy you enjoyed your stay, and we look forward to your next visit.

VA
Reviewed 28 June 2016

This is a nice hotel. It was a bit noisy because it is also an event venue. (ex.Weddings) Plan to have breakfast outside of the hotel. If you like a variety of breads and coffee..feel free to stay. The room as clean and bed comfortable. We were very close to our baby shower destination.

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Helpful?
Thank Souljagirltee
Management response:

Hi, Takina—thanks for leaving us your review. We take pride in our clean hotel and convenient location, so we’re glad to hear you had a pleasant stay. We do offer all of our hotel guests a complimentary continental breakfast every morning consisting of bagels, croissants, muffins, fresh fruit, yogurt, cereal, coffee, juices and various other items. If you have any...

new jersey
Reviewed 28 June 2016

After deciding to not check in the The Ramada across the way, we were fortunate to get a nice clean room here. Staff was helpful and friendly. Room was clean and crisp with comfortable beds The room is small and ours did not have a refrigerator. But it was fine for us. The only problems I encountered was in and...

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Helpful?
Thank jaeglew
Management response:

Hello, thank you for taking the time to tell us about your experience with us. We appreciate the compliments of our accommodations and our incredible staff. Regarding the hot water, the issue was remedied by late morning, though I realize this did not assist you. Hot water issues are a very rare occurrence, and we have already begun the implementation...

Washington DC, District of Columbia
Reviewed 17 June 2016

This newly renovated has really nice European style guest rooms . The staff was very nice especially the bar tenders ( they also served us dinner) . My problems were ther hotel has a funny smell sort of floral propably from whatever cleaning products they use .it was not pleasant . Also my husband and I and another couple had...

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Helpful?
Thank 7,574
Management response:

Hi, thanks for leaving a review. We aim to deliver a comfortable and relaxing guest experience, and your feedback has allowed us to see where we can improve. I’ll pass this along to my staff so we can check our cleaning products and make sure all beds are quieter and more comfortable. Please feel free to reach out to me...

Illinois
Reviewed 8 June 2016

The room is nice, if not eccentric. The staff is nice. The only issue is that the common area smells like garbage. I tried to use the common area to read, and I couldn't stay there long because of the smell. I'm not sure why because I don't see any garbage bins.

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Helpful?
1Thank AD2014IL
Management response:

Hello. Thank you for your feedback. We appreciate you taking the time to help us see where and how we can make guests more comfortable. Please feel free to reach out to me directly at gm@royalregencyhotelny.com if you have additional information to share.

Reviewed 1 June 2016 via mobile

Very rude staff they woke me up out of my sleep saying that they smelled smoke no one was smoking and charge me $250 on top of 250 I paid already there's so many sites that you can find for this hotel for cheap never pay full price very clean rooms that's about it

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Helpful?
Thank Tasha2006
Management response:

Hi, Tasha2006-- We aim to provide a convenient and restful stay for our guests, and we are disappointed to hear that this was not your experience. I will pass along your review to our staff so we can avoid another experience such as yours. Please feel free to reach out to me directly at gm@royalregencyhotelny.com if you have additional information...

Westchester County, New York
Reviewed 27 May 2016

The front desk staff was excellent Everyone was very attentive Whenever you walk pass they always ask is everything up to your expectations. It is wonderful to see everyone with a smile on their face I would like to give a thank you to MIRVET QUINTANA and DENISE I came for a short stay to get away from the house...

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Helpful?
Thank lynnjenn77

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Royal Regency Hotel

Address: 165 Tuckahoe Rd, Yonkers, NY 10710-5514
Region: United States > New York > Westchester County > Yonkers
Price Range: RM469 - RM824 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Royal Regency Hotel 3.5*
Number of rooms: 92
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Also Known As:
Regency Hotel Yonkers
Regency Hotel Royal
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Questions & Answers

Here's what travellers have asked, with answers from Royal Regency Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Exit through back of parking lot. The front entrance is close to an intersection.”
 of 5 bubbles tomskwikkerb, 7 Dec 2016 | Read review
“I had a king sized bed and it was amazing.”
 of 5 bubbles karam947, 28 Nov 2016 | Read review
“free wifi, parking and breakfast”
 of 5 bubbles veleshab2016, 9 Nov 2016 | Read review
“Not room 200 or low even numbered rooms because too close to street.”
 of 5 bubbles NE_visitor424, 25 Oct 2016 | Read review
“rooms on the 2nd floor are quieter”
 of 5 bubbles sheryo2016, 22 Jul 2016 | Read review
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