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Best Western Mountain Lodge at Banner Elk

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Traveller (55)
Room & Suite (131)
Dining (14)
Overview
  • Excellent42%
  • Very good34%
  • Average17%
  • Poor5%
  • Terrible2%
Travellers talk about
“room was clean”(49 reviews)
“free breakfast”(18 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star accommodation
All hotel details
Additional information
Offers from Best Western Mountain Lodge at Banner Elk
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western Mountain Lodge at Banner Elk
Special Offer: BOOK DIRECT & SAVE
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (702)
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697 results
Traveller rating
285
240
118
36
18
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Time of year
LanguageEnglish
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285
240
118
36
18
Show reviews that mention
All reviewsroom was cleanfree breakfastthe breakfast areahot breakfasthotel staffsugar mountainbreakfast staffgrandfather mountainyogurtfriesstay there againone night staypancakesheated poolno elevatorski tripgreat place to stay
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1 - 5 of 697 reviews
Reviewed 1 week ago

The property needs a little upgrading on the outside. As I drove up, it seemed sparse and not well kept. But, the lobby was very nice and the rooms very clean and overall property just fine. A little attention to their curb appeal would be...More

Thank Dail B
Hotel's Favourite
Reviewed 27 May 2018

I chose this Best Western because this was close to where I was visiting my girlfriend. I was originally supposed to be there around 10:00 pm. and I had called a week prior to make sure that was okay and someone was going to be...More

Thank Corey M
Response from bwbannerelk, General Manager at Best Western Mountain Lodge at Banner ElkResponded 2 weeks ago

Corey, we're so glad you had a nice time and enjoyed your stay so much. Thank you for your kind words about John. He is wonderful and I will make sure to share your comments with him I hope you'll come back again another time!...More

Reviewed 1 week ago

This is an old, tiring property. The staff is very nice and the rooms clean. Breakfast is nothing interesting. Mary, who runs the breakfast, is very nice. Leave her a tip. WiFi reception was horrible. This alone could make you leave. Fine in the lobby...More

Thank Travelers31024
Reviewed 2 weeks ago via mobile

These reviews that I got from others did not live up to being number one in this area. Rather pay more somewhere else. Beds not comfortable Breakfast awful. But have to admit staff great. Views were great but it is only a motel that they...More

Thank Phyllis7729
Reviewed 2 weeks ago via mobile

Although this motel does not have a great view to be located in such beautiful mountainous country, it's conveniently located. The rooms have just had new mattresses put in and although the carpeting is showing its age, overall the motel is well kept and clean....More

Thank Randy k
Response from bwbannerelk, General Manager at Best Western Mountain Lodge at Banner ElkResponded 2 weeks ago

Randyl, thanks for this stellar review! We so appreciate the support. We do our very best to maintain our grounds and rooms to the best of our ability and provide a wonderful, hearty breakfast! Hope to see you for another stay in the near future....More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Breakfast included
Hotel Amenities
Wheelchair Access
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Non-Smoking Hotel
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$83 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$83 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Add Photo Photos
Traveller (55)
Room & Suite (131)
Dining (14)
Pool & Beach (6)
Business Centre & Event Rooms (6)
Amenities (6)
Questions & Answers
Ask a question
Edie-Jayne
1 June 2018|
AnswerShow all 5 answers
Response from prettyjuls23 | Reviewed this property |
The general manager mailbox is BestWesternBannerElk gmail Usual regular email punctuation. Cannot put it in I hope this helps
1
Vote
kaseyklutz
1 April 2016|
AnswerShow all 3 answers
Response from bluejay377 | Reviewed this property |
Hotel desk should be able to help. Fairly certain they have TBS. Not sure about the other.
0
Votes
bella1951
12 September 2015|
AnswerShow all 2 answers
Response from twdenman | Reviewed this property |
Very comfortable beds too.
0
Votes
Room Tips
"Stay in Blowing Rock or Boone."
Read review
"During the Grandfather Mountain Games, ask for a room that faces the courtyard."
Read review
"we overlooked the pool and it was very quiet."
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"There is no elevator, so if you can't navigate steps, you may want a ground floor room."
Read review
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