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Holiday Inn Express Boone

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#9 of 20 Hotels in Boone
Certificate of Excellence
GreenLeadersBronze level
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Holiday Inn Express Boone
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322 Reviews from our TripAdvisor Community

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Showing 320: English reviews
Nashville, North Carolina
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago via mobile

Arrived around 8:30 and was greeted warmly and processed promptly. Room was plain a little dated but ok. Mattress was also dated. When my wife and I got in bed we both rolled to the middle. Very soft and saggy. Then alarm began going off in adjoining room at 4 till 6:30. Guess I could have called front desk but... More 

Helpful?
Thank Tim S
Margaret R, General Manager at Holiday Inn Express Boone, responded to this review

Thank you for your feedback. We are in the process of replacing all our mattresses under a warranty claim and expect to have that finished by the end of the year. I am sorry your mattress was not comfortable. I do appreciate your kind comments and hope that you will visit us again in the future. More 

Charlotte
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago via mobile

Stayed here years ago...unimpressed this time. Bathrooms with moldy caulk. In dire need of updating. Stayed at new Hampton Inn and Suites in Boone and was a much better experience. Not a great value like many other HI Express

Helpful?
Thank Pstone01
Margaret R, General Manager at Holiday Inn Express Boone, responded to this review

I appreciate your feedback. We strive to maintain our hotel in its best condition and I will use your input to make sure that we are addressing any and all issues that are present. It is our goal to continue to provide clean and comfortable accommodations to our guests. - Margaret Roy, General Manager More 

Salt Lake City, Utah
Level Contributor
130 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 3 weeks ago

This was a clean, comfortable hotel right on the main road through Boone with easy access to the city. My room was spacious and functional. The staff was very friendly and accommodating. They have a breakfast buffet that is a cut above the typical hotel free breakfasts. They have an outdoor pool that was closed for the season and a... More 

Helpful?
Thank UtahJerry
Ocala, Florida
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

This is a nice place to stay while in Boone. They have a great continental breakfast in the morning. The rooms were clean and neat with comfortable beds. The pool was a nice touch but is unusable most of the year due to climate conditions.

Helpful?
Thank davea50501
Margaret R, General Manager at Holiday Inn Express Boone, responded to this review

Thank you for your kind words. We appreciate your business and hope to see you again soon :) More 

Kampala, Uganda
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

A very average hotel. No restaurant (but breakfast is available). Not especially clean or attractive, but rooms functional and with all the amenities you will need. Good location opposite Walmart and great for business trips. Internet was a bit intermittent unfortunately. Some staff are very helpful, others not so.

Helpful?
Thank judysam2016
Margaret R, General Manager at Holiday Inn Express Boone, responded to this review

We appreciate the time you took to share your feedback with us. I am sorry that you did not feel our property was especially clean. If there are any particulars you would like to share with me, it would help us to improve. You can send an e-mail to me direct at Margaret@expressboone.com. We are in the process of upgrading... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

This hotel was very nice! It was exceptionally clean and well maintained. The bathroom in our room was the largest I have ever seen in a hotel. We did hear a little noise in the hallways, but nothing that really bothered us. The free breakfast was very nice and had something for everyone. The only complaints I have about the... More 

Helpful?
Thank Gina R
Margaret R, General Manager at Holiday Inn Express Boone, responded to this review

Thank you so much for your kind comments. We enjoyed your visit and I am pleased that we made your stay a good one. I will discuss the breakfast bar issues with the ladies and make sure that we are providing a fresh and appetizing option. We look forward to your return visits! More 

Edwardsville, Illinois
Level Contributor
245 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 24 October 2016 via mobile

This hotel was exceptionally clean and well cared for. The mattresses were so cozy, I wish I would have remembered to ask the brand name. Breakfast was average hotel fare. Lots of amenities in the area. $110 with AAA discount.

Helpful?
Thank scirls
Margaret R, General Manager at Holiday Inn Express Boone, responded to this review

Thank you for taking the time to let us know of your good experience at our hotel. We are in the process of replacing all the mattresses in the hotel and you were sleeping on a Simmons Beautyrest. We appreciate your business and look forward to seeing you again soon! More 

Wallace, South Carolina
Level Contributor
105 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 October 2016

My husband and I took a short trip to the area - and we always stay at a Holiday Inn. We walked in to find the young lady at the front desk in a terrible mood - not good for us. We informed her that we were IHG members and she said "nope"..."you booked through a third party"...in other words... More 

Helpful?
Thank WeTravel12050
Margaret R, General Manager at Holiday Inn Express Boone, responded to this review

Please accept my apologies for my staff making you feel unwelcome. That is never our intention. I will address with them the appropriate handling of guests with third party reservations. I know that a bad first impression can color your whole experience and we strive to make all of our guests happy they stayed with us. I do hope that... More 

Clayton, North Carolina
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2016 via mobile

Great location, close to ASU and Grandfather Mtn. Hotel staff was friendly. Morning buffet was nice. Mattress needed replaced or this would have been a 5. Loved the Come Back Shack for a quick lunch and it was right down the street.

Helpful?
Thank Dianna K
Level Contributor
181 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 14 October 2016 via mobile

We booked this the day before & this was the most expensive hotel that we stayed at in our entire 3 week trip (which included Washington DC)!!! The hotel seemed to be fairly new with some of the finish work incomplete. The hotel is home to college students whose apartment building isn't complete, so they stay close to full and... More 

Helpful?
Thank aquaH2Omama
IHGService, Guest Relations Manager at Holiday Inn Express Boone, responded to this review

Dear aquaH2Omama, Thank you for your recent stay and for taking the time to write a review of our hotel. We always strive to provide our guests with comfortable as well as good value accommodations and we regret that we did not meet some of your expectations. Rest assured that we will continuously do our best to always improve so... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Take a Video Tour of the hotel. The Holiday Inn Express Hotel Boone was recipient of the 2003 Development Award as well as the 2004 and 2006 Quality Excellence Award. We are a five story, 129 room hotel offering: two room suites with fireplaces, a jacuzzi and a balcony; King rooms with jacuzzi and standard rooms with Queen beds. All guest rooms have complimentary high speed wireless internet service. This Boone hotel also features a free hot breakfast and free local phone calls. Visit Boone, NC and stay smart at the Holiday Inn Express Boone. ... more   less 

Additional Information about Holiday Inn Express Boone

Address: 1943 Blowing Rock Road, Hwy 321 South, Boone, NC 28607
Region: United States > North Carolina > North Carolina Mountains > Boone
Price Range: RM411 - RM947 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Boone 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Holiday Inn Express Boone Hotel Boone
Holiday Inn Boone
Boone Holiday Inn Express
Hotel Style:
#3 Green Hotel in Boone
#7 Family Hotel in Boone
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Boone staff and other travellers.
2 questions
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3 months ago
3 months ago

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Questions? Get answers from Holiday Inn Express Boone staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the suites. More space, nicer bathroom.”
 of 5 bubbles judysam2016, 2 Nov 2016 | Read review
“The rooms around back have a better mountain view”
 of 5 bubbles Matastrophe, 8 Oct 2016 | Read review
“Choose a room as far away from the road leading in from Blowing Rock”
 of 5 bubbles 979RobertB979, 1 Oct 2016 | Read review
“Always ask away from elevators.....”
 of 5 bubbles 168bobg, 24 Aug 2016 | Read review
“The whirlpool batch is worth the extra money.”
 of 5 bubbles AlisonT874, 19 Aug 2016 | Read review
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