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Surfside Lodge

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Traveller (78)
Room & Suite (46)
Pool & Beach (17)
Overview
  • Excellent43%
  • Very good19%
  • Average11%
  • Poor7%
  • Terrible20%
Travellers talk about
“ocean front”(24 reviews)
“manager brenda”(3 reviews)
“second home”(4 reviews)
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Rooms
Family Rooms
Private Balcony
Free Parking
2 Star Hotel
All hotel details
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Rooms
31 Jul1 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (272)
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272 results
Traveller rating
112
52
31
21
56
Traveller type
Time of year
LanguageEnglish
112
52
31
21
56
Show reviews that mention
All reviewsocean frontmanager brendasecond homewalking distancetreated like familybeach hotelgirls weekenda great place to stayvisiting carolina beachthis past weekendclean roomsbeach accesslocation is greatfront desk clerkenjoyed my stayamusement parklove this place
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1 - 5 of 272 reviews
Reviewed 6 days ago via mobile

The staff is very helpful and in no way does this review reflect upon them. The key stuck in the door, dim lighting, only ceiling light, no lights on nightstand. No chairs in room! No curtains, light shined on the bed all night. Wasn’t real...More

Thank wls140
Response from crown3722, Owner at Surfside LodgeResponded yesterday

Thank you for your review. After reading your review, I contacted management as I was very concerned about your experience. The General Manager has informed me that she was able to reach out to you and compensate you for the inconveniences you encountered. Again, I'm...More

Reviewed 6 days ago

Over the last five years, we have stayed at this motel several times a year. The staff are friendly and helpful. Kay and Janice are friendly, and they have always provided us with any items we need. We have stayed in over half the rooms,...More

Thank Shannon H
Response from crown3722, Owner at Surfside LodgeResponded yesterday

Thank you for your review. I'm so happy to hear that time and time again you always have an exceptional stay with us and enjoy our quaint lodge right on the ocean. We appreciate your loyalty and look forward to serving you in the many...More

Reviewed 1 week ago

When I arrived there was no light in the room except for a half working ceiling light. I asked for a reading light and the woman at the desk said someone would be in at 7:00 to help, and this mythical person never arrived. I...More

Thank jdh2021
Response from crown3722, Owner at Surfside LodgeResponded yesterday

Thank you for your review. I'm very sorry to hear of your experience with us for many different reasons and I understand your frustration. After reading your review, I reported your stay to management and the General Manager did some digging to try to figure...More

Reviewed 1 week ago via mobile

Room -30. The pictures online make this look really nice and updated, when in reality it needs a lots of love and care. Our room was full of flies on arrival. Many of the blinds to sliding glass door are broken or missing alowing light...More

Thank Kclj1436
Response from crown3722, Owner at Surfside LodgeResponded 1 week ago

Thank you for your review. I'm glad that you enjoyed our fantastic location and pool, however I was disappointed to read of the issues you encountered during your stay with us regarding your room. I have reported your comments to management to ensure that your...More

Reviewed 1 week ago via mobile

We have stayed at Surf Side many many times over the past year and we have had nothing but a great experience. Teresa in the office goes above and beyond to help you out with whatever you need. She is very friendly and always smiling...More

Thank Lori B
Response from crown3722, Owner at Surfside LodgeResponded 1 week ago

Thank you for your review. I'm so happy to hear that time and time again you have a great experience with us and you always feel so well taken care of by our friendly staff. I appreciate all of your kind words and your loyalty...More

View more reviews
About
Description
Our oceanfront hotel offers Comfort and Convenience, all awaiting you at the Surfside Lodge Oceanfront, Carolina Beach, North Carolina. Enjoy a variety of room types with views of the Atlantic Ocean and ...More cascading dunes. You will encounter exceptional service and be made to feel like family at every turn. Our amenities include complimentary Wi-Fi, two spacious outdoor pools, two beach accesses, HD TV, and more. The Surfside is 100% non-smoking. Less
Hotel class
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Pool
Free High Speed Internet (WiFi)
Air Conditioning
Microwave
Outdoor pool
Refrigerator in room
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (78)
Room & Suite (46)
Pool & Beach (17)
Questions & Answers
Ask a question
Shelley R
6 October 2017|
AnswerShow all 2 answers
Response from Melissa S | Reviewed this property |
Im not sure since i did not travel with a fur baby so you would need to call and ask.
0
Votes
rlennis1
21 February 2017|
AnswerShow all 2 answers
Response from phil2u | Reviewed this property |
"Pet friendliness" may vary from unit to unit, as they are individually owned.
0
Votes
rlennis1
21 February 2017|
Answer
Response from James H | Reviewed this property |
I believe they do
0
Votes
Room Tips
"Ocean view rooms with balcony tend to be the better rooms"
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"pick a room with a kitchen and view!"
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"Call ahead - oceanfront rooms w two queen beds are GREAT!"
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"Ask for an updated room ."
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