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Holiday Inn Hotel & Suites Raleigh - Cary

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#8 of 22 Hotels in Cary
Certificate of Excellence
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Holiday Inn Hotel & Suites Raleigh - Cary
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428 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Hotel & Suites Raleigh - Cary
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Showing 426: English reviews
Kill Devil Hill
2 reviews
Reviewed 21 August 2014

One of the best experiences I've had in having to be away from home. From checking in to checking out everyone and everything was absolutely wonderful. I especially enjoyed the restaurant. The food was magnificent as was Chef Carlos. If I am in the area in the future, I would definitely stay here again.

Helpful?
Thank Andrew B
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Andrew, Thank you for your kinds words! We are simply thrilled that you found your experience at the Holiday Inn & Suites Cary to be so enjoyable! I will be sure to pass on your praise to our Front Desk Associates and to Chef Juan Carlos! We look forward to seeing you again on your next trip to Cary... More 

Greenville, North Carolina
Level Contributor
3 reviews
3 hotel reviews
Reviewed 4 August 2014 via mobile

We stayed here as planned but had a broken down vehicle as we arrived. This hotel was very helpful in all aspects of our stay. The next day our daughter drove from the coast to pick us up. They held our room open until she arrived. In the loddy the next morning there was gentleman assisting people with tv remotes,... More 

Helpful?
Thank wbmoffitt
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear wbmoffitt, Thank you for taking the time to write your review of our property, the Holiday Inn & Suites Cary. Your comments are very much appreciated and valued. The staff and I really appreciate your comments regarding our customer service and the helpfulness that the staff displayed. The staff members take their roles in very seriously and try, every... More 

Hampton, Virginia
Level Contributor
9 reviews
3 hotel reviews
Reviewed 27 July 2014

Lodged at this hotel July 10-13, 2014. Great stay! The front desk manager and all of the staff treated us like kings and queens with their speedy response to deliver to me complimentary items that I had forgotten or to deliver extra towels. My friend ate in the restaurant and raved about the food and service. She loved it! There... More 

Helpful?
Thank S G
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear SG, The staff and I are delighted that you enjoyed your stay at the hotel and we are especially pleased to know that you slept better because of our comfy pillows. Our restaurant and staff are top-notch and provide delicious creative meals every night. They were so pleased to know that you enjoyed your dinner! The next time you... More 

Mooresboro, North Carolina
Level Contributor
114 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 24 July 2014 via mobile

It's been a month since our stay so I cannot recall names, but, fortunately, everybody was consistent in their commitment to providing great service. We checked in late and were greeted with a smile. Check-in was smooth and we went up to the room. The only negative experience happened at this point. Our room key card did not work. It... More 

Helpful?
Thank Kramer6492
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Kramer6492, Thank you for your recent review of the Holiday Inn & Suites Cary. We are glad that the issue with the room key was quickly resolved and that you were able to experience a good nights rest. The entire staff will be delighted to know that they once again provided exceptional service to you and your family. We... More 

North Carolina
Level Contributor
55 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 21 July 2014

My wife and I were on a mini road trip vacation and we stayed only one night on the way to our destination. This location was about 1 mile off the main freeway, and in an office park type setting. While there were numerous hotels all around the exit on the freeway, the extra mile was worth because it was... More 

Helpful?
2 Thank OldManBob
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Old Man Bob, Thank you!! We look forward to exceeding your expectations during your next trip to the Cary area. It is nice to hear that Brice and the front desk staff were so helpful and accommodating during your visit. I will pass on your compliments to the staff. Again, thank you. Best regards, More 

Winter Haven
Level Contributor
5 reviews
Reviewed 18 July 2014

I just came back from a company trip and we all stayed at this Hotel. Great housekeeping the staff is real nice and friendly. Great rooms for the price with all u need. Microwave, coffee maker, sink, table and chairs 2 tvs in the room. The breakfast buffet was $8 so no complementary breakfast but there is a lot of... More 

Helpful?
Thank chiolinda28
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Chiolinda28, Thank you for your positive feedback regarding your recent stay at the Holiday Inn & Suites Cary. Our close location to area restaurants and Raleigh, the capital city puts everything you need right at your fingertips. Our breakfast buffet, which offers over 20 items is indeed a bargain! We are glad that you enjoyed it. Our housekeeping and... More 

North Carolina
Level Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 4 July 2014

I arrived late after an all day drive and was very please that the directions led me straight to the front door. Since Hurricane Arthur wasn’t too far away, I’m thankful for that and that they had a room. The lobby was fresh and welcoming and the Front Desk person (I wish I remembered his name) was very welcoming and... More 

Helpful?
2 Thank honestashol
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Honestashol, WOW!!! On behalf on the entire staff, I want to personally thank you for writing such a positive review. Our goal is to provide quick and accurate service and I am delighted that the staff exceeded your expectations! Although Hurricane Arthur temporarily disabled our phone system, I am glad to know that our staff still provided you with... More 

texas
Level Contributor
728 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 248 helpful votes
Reviewed 1 July 2014

We stopped here on our way to Sunset Beach, NC. The room was spotless and the hotel is in great condition. Our grandchildren really liked the indoor heated pool. What really sets this hotel apart from others we have stayed in is the friendly receptionist. Pam is the best. She made sure everything was perfect for our stay. Many times... More 

Helpful?
1 Thank wwjd1947
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Valued Guest, On behalf of the entire team, I want to thank you for writing to tell us about your positive experience at the hotel. We take great pride in our family friendly hotel and we are delighted that your grandchildren enjoyed the pool and other amenities. Pam, who is one of my STAR employees, will be so happy... More 

Raleigh, North Carolina
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 26 June 2014

Stayed here for one night in a king room with an in-room jacuzzi tub. Room was very clean and spacious with a refrigerator, coffee maker, roomy bathroom, and of course the huge jacuzzi tub. It fits two people easily. Unfortunately, our jets didn't work but Pam at the front desk was extremely polite and friendly and she was able to... More 

Helpful?
1 Thank ONTHEGO054
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear On the Go, I am so glad that you enjoyed your one night stay with us in June! Our goal is to provide great customer service with smiling faces! I will be sure to tell Pam that she and the other employees exceeded your expectations. We appreciate you letting the front desk know that the jets in the Jacuzzi... More 

concord,nc,usa
Level Contributor
141 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 25 June 2014

We spent a Saturday night recently. The hotel is at a good location, in good condition with ample parking. What sets it apart is how it treats customers.A month before, we planned a trip, and at the last minute, we realized we couldn't board our dog. I called the hotel, and they don't accept pets. We couldn't make the trip,... More 

Helpful?
1 Thank CarolinaTraveler
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Carolina Traveler, Thank you so much for taking the time to write about your great experience at our hotel. I will be sure to tell Brice, who is one of our STAR employees how much you appreciated his note and breakfast coupons. Please know that we have fixed the leak in your original room and on your next visit... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover the Quality Excellence Torchbearer Award Winning hotel, the Holiday Inn Hotel & Suites Raleigh/Cary. The property has just completed a multi-million dollar renovation and is now 100% non-smoking, so we encourage you to "Look Again." ... more   less 

Additional Information about Holiday Inn Hotel & Suites Raleigh - Cary

Address: 5630 Dillard Dr., Cary, NC 27518
Region: United States > North Carolina > Cary
Price Range: RM442 - RM746 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Raleigh - Cary 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Raleigh - Cary
Holiday Inn Cary
Cary Holiday Inn
Hotel Style:
#2 Business Hotel in Cary
#6 Family Hotel in Cary
#7 Romantic Hotel in Cary
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites Raleigh - Cary staff and other travellers.
4 questions
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Questions? Get answers from Holiday Inn Hotel & Suites Raleigh - Cary staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on the 2nd floor near the elevator and did not experience any noise from the hallway.”
 of 5 bubbles RitaR902, 15 Nov 2016 | Read review
“We liked the 6th floor away from the elevator.”
 of 5 bubbles teamseattle4511, 27 Sep 2016 | Read review
“High floor so that no one is above you with noise.”
 of 5 bubbles 317mistyh, 29 Apr 2016 | Read review
“Choose a room overlooking the main porch ( mine #222)”
 of 5 bubbles arunabhm2014, 6 Mar 2016 | Read review
“If you need a room close to elevator or on ground floor, ask ahead of time they will try to accommodate your needs.”
 of 5 bubbles KandyLippincott, 4 Mar 2016 | Read review
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