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Hilton Garden Inn Raleigh-Cary

751 reviews
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Traveller (44)
Room & Suite (35)
Dining (2)
Overview
  • Excellent66%
  • Very good23%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
“front desk”(74 reviews)
“great hotel”(49 reviews)
“movie theater”(14 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Raleigh-Cary
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (751)Write a Review
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476
173
52
30
10
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All reviewsfront deskgreat hotelmovie theaterexcellent stayrestaurants and shoppingstay there againclean roomsthe hotel staffthe room was nicefitness centerthe staff was greatpleasant stayhot tubbreakfast buffetbusiness tripindoor poolbed was very comfortable
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61 - 65 of 741 reviews
Reviewed 7 August 2017

Due to last minute cancellation by my adult children (one for illness one for school obligations) our family trip became a couple trip. Management would not refund the cost of prepaid breakfasts for children-- only would have meant change in cost from $370 to $350,...More

Review collected in partnership with Hilton Garden Inn
Thank William S
Response from CaryHGI x, Director of Sales at Hilton Garden Inn Raleigh-CaryResponded 9 August 2017

Dear William S, I'm sorry to read that your family trip didn't go as planned and that your guest experience was not perfect. We take great pride in providing stellar customer service on a daily basis. If you read past reviews from fellow Tripadvisor travelers,...More

Reviewed 7 August 2017

My family and I can't speak highly enough about the staff here. The rooms are spotless and beautiful. My daughter loved the pool so much she was in it every day. We enjoyed our stay here so much we extended an extra day.

Review collected in partnership with Hilton Garden Inn
Thank jesser681
Response from CaryHGI x, Director of Sales at Hilton Garden Inn Raleigh-CaryResponded 7 August 2017

We love feedback like this. Thank you jesser681 for sharing your Hilton Garden Inn Raleigh-Cary guest experience with everyone. You guys are welcome to stay as long as you'd like. Thanks so much for the opportunity to earn your business.

Reviewed 6 August 2017

Alexa is amazing, she makes you feel valued and special, you don't see customer service like this anymore. No matter how busy she was she always remained kind and professional. The place was beautiful and very clean.

Review collected in partnership with Hilton Garden Inn
Thank Toni S
Response from CaryHGI x, Director of Sales at Hilton Garden Inn Raleigh-CaryResponded 7 August 2017

Toni S you are awesome for spreading the word regarding our amazing staff and clean, beautiful Hilton Garden Inn Raleigh-Cary. We look forward to seeing you again sometime soon. Thank you!

Reviewed 24 July 2017

When we arrived our room wasn't ready, but the staff quickly found another room for us. The staff was wonderful at this Hotel. The room was very clean and comfortable. We will stay here again the next time we visit our daughter.

Review collected in partnership with Hilton Garden Inn
Thank 782shelias
Response from CaryHGI x, Director of Sales at Hilton Garden Inn Raleigh-CaryResponded 24 July 2017

Dear 782shelias, Thank you for sharing your HGI Raleigh-Cary review. We're honored to be your home away from home while visiting your daughter. We appreciate your nice comment about our wonderful staff and clean hotel. We look forward to earning your repeat business. Thank you!

Reviewed 23 July 2017

Was an excellent experience due to staff, facilities and location. Very friendly staff. Room was quiet and comfortable. Breakfast was hot meal with good variety in a comfortable and bright location. I would recommend this Hilton to others

Review collected in partnership with Hilton Garden Inn
Thank tomkJ1085OO
Response from CaryHGI x, Director of Sales at Hilton Garden Inn Raleigh-CaryResponded 24 July 2017

Thank you tomkJ1085OO for the very nice five-star review of your HGI Raleigh-Cary guest experience. We're so pleased to hear that your business trip was an excellent experience due to our staff, amenities and location. Come back and see us again! Thank you!

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$95 - US$213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Cary
#4 Family Hotel in Cary
#4 Business Hotel in Cary
#4 Romantic Hotel in Cary
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$95 - US$213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Cary
#4 Family Hotel in Cary
#4 Business Hotel in Cary
#4 Romantic Hotel in Cary
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (44)
Room & Suite (35)
Dining (2)
Pool & Beach (1)
Hotel & Grounds (34)
Business Centre & Event Rooms (14)
Bathroom (7)
Questions & Answers
Ask a question
Sue B
15 September 2017|
Answer
Response from Hilton Garden I... R | Property representative |
Hello Sue B, Yes! We can easily accommodate 200+. Please reach-out to our sales team @ 919-377-0440. Space is filling quickly for 2017 and already into 2018. We hope to earn your business!
1
Vote
crstreet1
4 November 2016|
AnswerShow all 4 answers
Response from Hilton Garden I... R | Property representative |
Yes WakeMed Cary is within the 5 mi radius of our complimentary hotel shuttle. Thanks for asking.
1
Vote
fitzy35
9 April 2016|
Answer
Response from billparker105 | Reviewed this property |
Yes and ironing boards
0
Votes
Room Tips
"6th floor even number"
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"My third floor room away from the elevator was quiet."
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"Top floors are quieter"
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"We stayed in 402...far from the elevator and in the back, very quiet."
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