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Sheraton Chapel Hill Hotel

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Traveller (73)
Room & Suite (34)
Pool & Beach (8)
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Overview
  • Excellent46%
  • Very good34%
  • Average13%
  • Poor6%
  • Terrible1%
Travellers talk about
“club level”(12 reviews)
“front desk”(78 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Chapel Hill Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Chapel Hill Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (438)
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Traveller rating
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148
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30
6
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194
148
56
30
6
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All reviewsclub levelfront deskstarwood preferred gueststarbucks coffeeslept like a babyoutdoor poolshuttle servicebreakfast buffetfire pitbottled waterwithin milesfitness centerking bedfirst floorfree shuttlebusiness tripnice stay
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11 - 15 of 434 reviews
Reviewed 19 March 2018

We stayed a few nights during a busy weekend and were accommodated wonderfully! The staff are personable, respectful and professional. Dinning-in is a great experience too with a delicious menu and prompt service. And our room was spacious and had a terrific woodsy view. Thanks...More

Thank Sean H
Response from tmilby, Guest Relations Manager at Sheraton Chapel Hill HotelResponded 24 March 2018

Hello Sean H, We have been happily busy as spring arrives in Chapel Hill and guests are in for conferences, meetings and to explore the local area. Our dining room, Carolina 1663 is inspired by Southern comfort food and our Chefs Banana Pudding is incredible!...More

Reviewed 13 March 2018

We decided to stay overnight when taking our daughter on a tour of Duke. I booked this hotel through Priceline. In the past, some Priceline bookings mean you get the worst room in the hotel, and aren't always treated with the best customer service. Not...More

Thank bmatda
Response from tmilby, Guest Relations Manager at Sheraton Chapel Hill HotelResponded 24 March 2018

Hi bnatda, At the Sheraton Chapel Hill we do not allocate rooms based on your booking choice, only on bed selection (i.e. book a double, get 2 beds or book a king, get a room with a king). Some websites do not specify bed type...More

Reviewed 11 March 2018 via mobile

This was a great stay! My stay was Feb.28 -March 4. The hotel is very nice, very well updated! I was traveling with a cake that I needed to decorate for an event. I was under the impression that all rooms came with refrigerators, but...More

Thank Navi71
Response from tmilby, Guest Relations Manager at Sheraton Chapel Hill HotelResponded 12 March 2018

Hello Navi71, We sincerely appreciate your kind review and for choosing to spend 5 days with us at Sheraton Chapel Hill. Our goal is to be of service and go beyond to ensure your satisfaction. Our SPG club rooms have coolers and a few other...More

Reviewed 7 March 2018 via mobile

Our family was in town to check out the college. The hotel staff was very friendly and helpful. The location was convenient. The room was very comfortable and clean. We would definitely stay here again.More

Thank Dawn G
Response from tmilby, Guest Relations Manager at Sheraton Chapel Hill HotelResponded 12 March 2018

Hello Dawn G, We are thrilled you enjoyed a clean and comfortable stay with us while in town checking out schools. Our team members are what separate us from the rest and we will do whatever it takes to earn your business. Be sure to...More

Reviewed 28 February 2018

I was in town for an appointment. The hotel is so easy to get to from the highway. Check-in was quick and smooth. Very clean room, great view, and spacious. The bed was more comfortable than the one I have at home! Great service, friendly...More

Thank B G
Response from tmilby, Guest Relations Manager at Sheraton Chapel Hill HotelResponded 12 March 2018

Greetings from Chapel Hill B G, Our location is simply the best and so convenient to everything. At Sheraton we pride ourselves in a seamless arrival experience and delivering on our service promise. Our rooms are spacious and you must of had a pool view...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$110 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Chapel Hill
#9 Family Hotel in Chapel Hill
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$110 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Chapel Hill
#9 Family Hotel in Chapel Hill
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (73)
Room & Suite (34)
Pool & Beach (8)
Dining (7)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
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JennileeAD
17 April 2017|
Answer
Response from mothersalon | Reviewed this property |
I am not aware of when the pool opens but a simple call to reception would answer that issue. The Staff seemed to be quite professional and the cleanliness of the property is quite good. I would have no hesitation in using... More
1
Vote
Larry W
27 July 2016|
AnswerShow all 6 answers
Response from Madame J | Reviewed this property |
you have to request a refrigerator, not sure about the safe.
0
Votes
Chandrikaraveendran
17 December 2014|
AnswerShow all 4 answers
Response from Steven C | Property representative |
Dear Chandrikaraveendran, We have a complimentary shuttle that will take our guests anywhere within a 5 mile radius of our hotel. RDU is 18 miles from our location, so it is a bit too far for our shuttle. However, there are... More
0
Votes
Room Tips
"Choose a room in the back of the property to avoid traffic noise."
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"Rooms facing the pool are the best views"
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"Try to get a balcony room"
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"all the rooms have beautiful tree around the hotel. Quiet rooms too!"
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