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Sheraton Chapel Hill Hotel

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Traveller (73)
Room & Suite (34)
Pool & Beach (8)
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Overview
  • Excellent47%
  • Very good33%
  • Average13%
  • Poor6%
  • Terrible1%
Travellers talk about
“club level”(12 reviews)
“front desk”(78 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Chapel Hill Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Chapel Hill Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Nearby Hotels
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Reviews (444)
There are newer reviews for Sheraton Chapel Hill Hotel
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Traveller rating
198
148
56
31
7
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198
148
56
31
7
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All reviewsclub levelfront deskstarwood preferred gueststarbucks coffeeslept like a babyoutdoor poolshuttle servicebreakfast buffetfire pitwithin milesbottled waterfitness centerking bedthe room was nicegreat amenitiesfree shuttlebusiness trip
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111 - 115 of 440 reviews
Reviewed 7 September 2016

Best part of stay was the staff. We arrived after midnight and knew we were going to sleep in, but I could not find the "Do Not Disturb" sign for the door, so I wrote a note and put it in the key slot. When...More

Thank JohnandKelli
Response from Nitin K, General Manager at Sheraton Chapel Hill HotelResponded 9 September 2016

Thank you so much for sharing your feedback about your recent stay. Tameka does a great job taking care of each guest and overall our team is exceptional. I am glad that you had a great experience interacting with few of them. We look forward...More

Reviewed 6 September 2016

The front desk was so polite and respectful. Room was comfortable and clean. The price was great. The club room had great food and service. The grounds were well kept. The location was great for us since we were coming from UNC Hospital and it...More

Review collected in partnership with this hotel
Thank Leitter
Response from Nitin K, General Manager at Sheraton Chapel Hill HotelResponded 9 September 2016

Dear Leitter, Thank you for taking the time to provide us with your feedback. Club rooms are great to enjoy exclusive access to our Sheraton Club Lounge, featuring complimentary refreshments and all day access. I am glad you enjoyed your stay. Sincerely, Nitin K.

Reviewed 4 September 2016

Super place to stay. Restaurant is a delight. Rooms are very comfortable. Great place for a ssmall conference. Great service. Beautiful setting. Will stay here again. Comfortable beds with lots of pillows.

Review collected in partnership with this hotel
1  Thank Oscar L
Response from Nitin K, General Manager at Sheraton Chapel Hill HotelResponded 9 September 2016

Dear Oscar, Thank you for providing us with your feedback. We are glad you had a great stay and we look forward to serving you soon. Sincerely, Nitin K.

Reviewed 1 September 2016

I have stayed at the Sheraton Chapel Hill location twice in the last 60 days and once at the Sheraton Imperial, Durham off I-40 (exit 282). I found the Sheraton Chapel Hill to have very friendly and professional staff, great facility and parking, with fresh...More

Review collected in partnership with this hotel
1  Thank 114jeffreyn
Response from Nitin K, General Manager at Sheraton Chapel Hill HotelResponded 22 September 2016

Thank you for the feedback on your recent stay. Our team works hard to make each guest experience a memorable one and I am glad that you enjoyed your stay at the Sheraton Chapel Hill. Thank you for your business and loyalty towards Sheraton. Sincerely,...More

Reviewed 24 August 2016

Location is minutes from UNC campus. Lots of dining and shopping in area. Close to highways too. Hotel is clean with a great staff. If u can get the club level for a few extra dollars - it's a nice added bonus.

Review collected in partnership with this hotel
2  Thank Natalie A
Response from Nitin K, General Manager at Sheraton Chapel Hill HotelResponded 22 September 2016

Dear Natalie, Thank you for providing us with your feedback. I am glad you experienced the benefits of Sheraton Club and our team provided you with a comfortable stay. We look forward to having you back at the Sheraton. Sincerely, Nitin K.

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Breakfast Available
Multilingual Staff
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$103 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Chapel Hill
#9 Family Hotel in Chapel Hill
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$103 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Chapel Hill
#9 Family Hotel in Chapel Hill
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (73)
Room & Suite (34)
Pool & Beach (8)
Dining (7)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
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JennileeAD
17 April 2017|
Answer
Response from mothersalon | Reviewed this property |
I am not aware of when the pool opens but a simple call to reception would answer that issue. The Staff seemed to be quite professional and the cleanliness of the property is quite good. I would have no hesitation in using... More
1
Vote
Larry W
27 July 2016|
AnswerShow all 6 answers
Response from Madame J | Reviewed this property |
you have to request a refrigerator, not sure about the safe.
0
Votes
Chandrikaraveendran
17 December 2014|
AnswerShow all 4 answers
Response from Steven C | Property representative |
Dear Chandrikaraveendran, We have a complimentary shuttle that will take our guests anywhere within a 5 mile radius of our hotel. RDU is 18 miles from our location, so it is a bit too far for our shuttle. However, there are... More
0
Votes
Room Tips
"king rooms have sun and balconies!"
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"don't stay here:)"
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"Choose a room in the back of the property to avoid traffic noise."
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"Rooms facing the pool are the best views"
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