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Sheraton Chapel Hill Hotel

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Traveller (73)
Room & Suite (34)
Pool & Beach (8)
Overview
  • Excellent46%
  • Very good34%
  • Average13%
  • Poor6%
  • Terrible1%
Travellers talk about
“club level”(12 reviews)
“front desk”(78 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3 Star Hotel
All hotel details
Offers from Sheraton Chapel Hill Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Chapel Hill Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (435)
There are newer reviews for Sheraton Chapel Hill Hotel
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Traveller rating
192
148
55
30
6
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192
148
55
30
6
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All reviewsclub levelfront deskstarwood preferred gueststarbucks coffeeslept like a babyoutdoor poolshuttle servicebreakfast buffetfire pitbottled waterwithin milesfitness centerking bedfirst floorfree shuttlebusiness tripnice stay
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141 - 145 of 431 reviews
Reviewed 9 December 2015

We stayed in the club room. This gives you access to the VIP club lounge. Lounge has a nice breakfast an office center and always has soda and water. It also has food at night but I never made it to that. The room was...More

Thank john d
Response from Nitin K, General Manager at Sheraton Chapel Hill HotelResponded 18 December 2015

Thank you so much for taking the time to share you comments about your recent stay. Sheraton Club is one of the key features of Sheraton Hotels and I am glad you enjoyed your stay at the Sheraton Chapel Hill. We look forward to serving...More

Reviewed 2 December 2015

We only stayed on night but the hotel is dog friendly, and they provide a shuttle to town for pick ups and drop offs. Slightly older space but we would stay again. Their staff were very nice and very accommodating!

Thank PassportHappy62
Response from Nitin K, General Manager at Sheraton Chapel Hill HotelResponded 18 December 2015

Thank you for your 5 star feedback. Our team works very hard to deliver a memorable experience to each guest and I am glad that your stay was comfortable. We look forward to having you back at the Sheraton. Sincerely, Nitin Khanna

Reviewed 30 November 2015

Driving up to this hotel was a little confusing but once we found it, it was really nice. The front desk clerks were all really helpful and friendly. We stayed Thursday-Sunday and really enjoyed the atmosphere of the hotel. The restaurant was okay, the breakfast...More

Thank kibabadgirl
Response from Nitin K, General Manager at Sheraton Chapel Hill HotelResponded 18 December 2015

Thank you for taking the time to provide us with your feedback on your stay and dining experience. I have shared your comments with our team and we look forward to serving you soon. Sincerely, N. Khanna

Reviewed 14 November 2015

The Sheraton chain tends to be hit or miss. Some are great and some not so much. WHile the staff was friendly here, was not as happy with the accommodations. Would probably try another place next time in this area.More

Thank SNOWEDIN S
Response from tmilby, Manager at Sheraton Chapel Hill HotelResponded 30 November 2015

Thank you for taking the time to write a review. Your satisfaction is extremely important to us. Thank you for recognizing the efforts of our staff. We consistently rank high for guest satisfaction. Please let us know if we can be of assistance next time...More

Reviewed 8 November 2015 via mobile

Was over for Duke game. First time we have stayed here. Very nice, especially on club level. Only complaint is about their WiFi. Have to keep signing in. Rooms nice, service very good Location very good. Used Starwood points and that helps. If you stay...More

Thank Jim S
Response from tmilby, Manager at Sheraton Chapel Hill HotelResponded 30 November 2015

Thank you for the 4 star review. If there is anything we can do to earn a 5th star please let us know.

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free Parking
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$119 - US$246 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Chapel Hill
#9 Family Hotel in Chapel Hill
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$119 - US$246 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Chapel Hill
#9 Family Hotel in Chapel Hill
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (73)
Room & Suite (34)
Pool & Beach (8)
Dining (7)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
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JennileeAD
17 April 2017|
Answer
Response from mothersalon | Reviewed this property |
I am not aware of when the pool opens but a simple call to reception would answer that issue. The Staff seemed to be quite professional and the cleanliness of the property is quite good. I would have no hesitation in using... More
1
Vote
Larry W
27 July 2016|
AnswerShow all 6 answers
Response from Madame J | Reviewed this property |
you have to request a refrigerator, not sure about the safe.
0
Votes
Chandrikaraveendran
17 December 2014|
AnswerShow all 4 answers
Response from Steven C | Property representative |
Dear Chandrikaraveendran, We have a complimentary shuttle that will take our guests anywhere within a 5 mile radius of our hotel. RDU is 18 miles from our location, so it is a bit too far for our shuttle. However, there are... More
0
Votes
Room Tips
"Choose a room in the back of the property to avoid traffic noise."
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"Rooms facing the pool are the best views"
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"Try to get a balcony room"
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"all the rooms have beautiful tree around the hotel. Quiet rooms too!"
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