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Sheraton Chapel Hill Hotel

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Sheraton Chapel Hill Hotel
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375 Reviews from our TripAdvisor Community

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Showing 371: English reviews
Hampton, VA
Reviewed 3 February 2015

Been staying in Chapel Hill and Durham for several years on business and have been very impressed with this refurbished hotel. I was there 2 weeks ago and was planning dinner when I stopped for a glass of wine. My nose detected something good, and they had brought out chicken skewers. They were so good, I didn't bother with dinner....

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1Thank HokieHoo
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you so much for taking the time to provide us with your raving review. We truly appreciate your business and look forward to an opportunity to serve you soon. Sincerely, N. Khanna General Manager

Atlanta
Reviewed 27 January 2015

SHERATON – CHAPEL HILL, NORTH CAROLINA THINGS YOU WANT TO KNOW: 1. In-room safe 2. Refrigerator and/or microwave in some rooms 3. Coffee Maker with Starbuck’s coffee in room – Complimentary coffee and tea also served in the lobby in the morning 4. 1 small 31- inch flat screen TV 5. Hair dryer (stored on the bathroom sink counter) 6....

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1Thank Mylisa1
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

We appreciate you taking the time to provide us with your feedback. We are very proud of our team who works hard everyday to deliver a memorable service to each guest. I have shared your comments with our staff and we look forward to having you back at the Sheraton Chapel Hill and earn the 5th star. Sincerely, N. Khanna...

Charleston, South Carolina
Reviewed 19 January 2015 via mobile

We stayed here after looking in hotwire and finding a 4 star hotel for the same price as a 3 star. After a little digging, we figured out it was this Sheraton and booked it. While the outside looks a bit old, the inside is totally updated and top notch. The service was exceptional and went out of the way...

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Thank Jordan Z
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for taking the time to provide us your feedback. Our team takes pride in delivering excellence and I am glad you had a memorable stay. We look forward to serving you soon. N.Khanna General Manager

Toronto
Reviewed 13 January 2015

This is a Sheraton of a certain vintage, it's showing its age somewhat, but the rooms are spacious, the beds and pillows are really comfortable, it's quiet, the (free) Internet works, and it's really convenient for UNC. But what truly sets this hotel apart is its service. Whoever is setting the standard and training the team should franchise their service...

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Helpful?
Thank nonsibisedaliis
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you so much for taking the time to provide us with your feedback. Our Team at the Sheraton Chapel Hill is committed to deliver excellence in service and I am glad you experienced that. I have shared your comments with the team and we all appreciate your kind words. We look forward to serving you soon. Sincerely, N. Khanna...

asheville, nc
Reviewed 11 January 2015 via mobile

We came for a UNC basketball game and stayed just one night. The hotel has a great location and we were very warmly greeted by Sandy at check in - she gave us a lovely room - which was clean and very comfortable. We will definitely stay on our next trip!!

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Thank clayandcarolyn
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you so much for your 5 star review. Sandee is an asset to our property and I am glad you had a memorable experience. I have shared your comments with our team and we thank you for your kind words. We look forward to serving you soon. Sincerely, N. Khanna

Cherokee
Reviewed 29 December 2014 via mobile

I booked this hotel for an overnight stay in Chapel Hill where we weye going to be attending a UNC basket ball game. We have booked this hotel thru Hotwire numerous times over the last 5 years and have never been disappointed. While the style of the building it's self seems a bit date, the rooms and amenities have been...

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Helpful?
Thank Maggie L
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you so much for your raving review. I am glad you enjoyed your stay and we look forward to having you back at the Sheraton in the near future. Sincerely, N.Khanna General Manager

Tulsa, Oklahoma
Reviewed 28 November 2014

I must say, I have stayed in man hotels in my life. I have never really been one to go online and leave reviews, but I must give my thoughts on this place. This hotel was not built yesterday, and maybe the U turn to get in isn't the most awesome way to set up and intersection, but I must...

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Thank Jenn M
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for your raving review about our hotel and the team. It is truly a pleasure for me to work with these great individuals each day. I have shared your comments with our team members and thank you again for recognizing their hard work. We look forward to serving you soon. Sincerely, N. Khanna General Manager

Minnesota
Reviewed 18 November 2014

Chapel hill is an interesting town in that there isn't a hotel corridor they sporadically appear all over town. Sheraton is the only high end hotel right off I40 and 15/501. It is well maintained, friendly, and has well appointed rooms. Only disappoint was the pool was outside and closed for the season, but in the summer I'd have written...

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Thank spiritcove2014
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for taking the time to provide us your feedback! I am glad you enjoyed your stay. Our pool is seasonal and is open during summer from May through September. We look forward to having you back at the Sheraton. Sincerely, N. Khanna General Manager

Syracuse, New York
Reviewed 9 November 2014

Conference 11/2/14 through 11/5/14. Clean, great staff. Very helpful and friendly. Breakfast Buffet was good. Close to Chapel Hill campus, several resurants and shopping. I recc'd the Mediterranian Market and Cafe, food was delicious!

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Thank kkykt2000
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for sharing a great feedback. We look forward to serving you soon. Please let us know what we can do to earn 5 stars. Sincerely, Nitin K.

New York City, New York
Reviewed 5 November 2014

This place rocks! My family and I were traveling to Florida to see my parents and stopped here on the way. I can say nothing but good things about this hotel and the fantastic people that work there. When I next find myself in NC, I will most assuredly be staying here! The rooms were clean and comfortable, and the...

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Thank Claire M
Steven C, Front Office Manager at Sheraton Chapel Hill Hotel, responded to this review

Dear Claire M, Your review is greatly appreciated, and we cannot thank you enough for your feedback. To hear that we provided you with the level of stay we strive for means everything to us. I hope you come back and stay with us again soon. Until then, Steven Cory

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Sheraton Chapel Hill Hotel. Our Chapel Hill hotel delivers something unforgettable for everyone from exciting nightlife to thrilling local attractions and tons of outdoor adventure. ... more   less 

Additional Information about Sheraton Chapel Hill Hotel

Address: One Europa Drive, Chapel Hill, NC 27517
Region: United States > North Carolina > Chapel Hill
Price Range: RM545 - RM877 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Chapel Hill Hotel 3.5*
Number of rooms: 168
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Also Known As:
Sheraton Chapel Hill
Chapel Hill Sheraton
Hotel Style:
#7 Business Hotel in Chapel Hill
#10 Family Hotel in Chapel Hill
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Chapel Hill Hotel staff and other travellers.
2 questions
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8 months ago
Cleveland, ohio
over a year ago

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Questions? Get answers from Sheraton Chapel Hill Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Starwood Preferred Guest rooms seem to have more room.”
 of 5 bubbles mothersalon, 3 Jan 2017 | Read review
“Request a room with a balcony!”
 of 5 bubbles McAir, 28 Nov 2016 | Read review
“Balcony rooms for fresh air. Not first floor if you don't have a dog.”
 of 5 bubbles 5StarBohemian, 24 Nov 2016 | Read review
“Bathroom can use some upgrades. ”
 of 5 bubbles 886waltere, 7 Nov 2016 | Read review
“My quiet room was on the back side of the hotel, facing a forest.”
 of 5 bubbles momtravl, 11 Oct 2016 | Read review
5 of 5