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Courtyard Chapel Hill

TravelocityUS$112*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$150*
US$112*
US$150*
US$112*
US$150*
US$112*
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Courtyard Chapel Hill
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390 Reviews from our TripAdvisor Community

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Showing 389: English reviews
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North Carolina
Reviewed 1 week ago

In early May my company hosted an event at this location. A colleague from Australia checked in on 2 May. Apparently they had a non-working telephone in their room which told me that they reported once or twice a day for the next few days. On 6 May I tried to contact them via the phone and got 'busy signal'...

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Helpful?
Thank BusinessSquirrel
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear BusinessSquirrel, Please accept my sincere apology for any inconvenience you or your guests may have experienced during your event and stay with us. We strive to ensure that everything is right and in proper working order for all of our guests. We appreciate your feedback and welcome the opportunity to deliver an exceptional experience should your business return you...

Charlotte, North Carolina
Reviewed 2 weeks ago via mobile

The hotel is clean and has a nice lobby. Staff is very very friendly and helpful. I am female and arrived after 11:00 and was really scared to walk the distance to the hotel entrance. It needs better lighting. A video camera on the parking lot would make me feel better.

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Helpful?
Thank Kate N
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear Kate N, Thank you for your recent stay and review. At no time do we ever want any of our guests feeling uncomfortable, regardless of the time of day. Please know for future consideration that you are welcome to park in the port cochere and ask one of our associates to accompany you. Additionally, we are checking on the...

North Carolina
Reviewed 3 weeks ago via mobile

So in general, this property is just fine. Clean, everything you need for a night. However, on my stay, there were storms the night I was there. I woke up at 7am and got in the shower...and there was no hot water. Something about generators weren't working or something. I will say that the friendly guy at the front desk...

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Helpful?
Thank tac2323
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear tac2323, Thank you for taking time to offer a review of your recent stay with us. We appreciate all feedback and take full responsibility for our hot water / boiler issue while you were here. Everything we do is for our valued guests and sincerely regret any inconvenience this caused you. Our new system is now complete and we...

Matthews, North Carolina
Reviewed 17 April 2017 via mobile

The Courtyard Chapel Hill combines the ordinary amenities one would expect from a Marriott Courtyard with the superb qualities that must come with any establishment competing to serve patrons and visitors to the University of North Carolina at Chapel Hill community. This hotel is running ahead of the competition in most areas. I commend it to fellow sojourners as the...

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Helpful?
Thank Michael M
Horseheads, New York
Reviewed 16 April 2017

I was in Chapel Hill for some work with the University of North Carolina, and the staff member who was my point of contact recommended this hotel. It's very close to campus and just across the street from where I was working. The room (no smoking, king size bed) was large enough to be comfortable but not so huge that...

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Helpful?
Thank Mongrel08
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear Mongrel08, Thank you again for your kind words and choosing Courtyard Chapel Hill for your hotel stay. Everything we do is for you, our guest, and we are delighted that you were comfortable here. We hope the next time your travels return you to our area, you will make this your definitive choice once again! Warmest regards, Blake

Alexandria, Virginia
Reviewed 16 April 2017 via mobile

As a Marriott gold member I have to say this is a very mediocre hotel experience. I complained about mildew in the shower, was promised it would be fixed, came back and it was still there--just the shower had been wiped. While other hotels of the same caliber offer complimentary coffee, cold water and breakfast, here everything comes for a...

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Helpful?
Thank Loree1
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear Loree1, Having had the opportunity to speak with you Sunday morning at the front desk, please accept our sincerest apology for any shortcomings you experienced during your stay with us. We strive to exceed all of our guests' expectations and regret that we failed you on this visit. Please contact me personally should you return to our area in...

St. Petersburg, Florida
Reviewed 6 April 2017 via mobile

I have stayed here twice and have always had a great experience. Beautiful lobby and grounds. Great location with easy access to UNC and the highway. You can actually walk to the shuttle to get to basketball games from the hotel. Staff is always very friendly. Hot tub is clean and actually hot. I plan on staying here on all...

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Helpful?
Thank Tim G
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear Tim G, Thank you for thoughtful review. We look forward to seeing you back soon and often! Best, Blake

Davidson, North Carolina
Reviewed 30 March 2017

I stayed here for two nights when I was visiting someone at UNC. The hotel was very clean, quiet, ,and conveniently located. It's not the cheapest hotel in the area, but I will stay here again in the future. There's also a nice area across the street with restaurants, making it even more convenient. I used the fitness room each...

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Helpful?
Thank YogaGal1
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear YogaGal1, Thank you for staying with us and you kind words regarding your stay. We look forward to seeing you again whenever you are back in Chapel Hill! Warm regards, Blake

Findlay, Ohio
Reviewed 29 March 2017 via mobile

Stopped in for a one night business visit. Looks to be recently remodeled, very nice rooms and a friendly comfortable lobby. The staff was friendly and helpful with every request, would stay here again if I am in town.

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Helpful?
Thank Joe L
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear Joe L, Thank you for reviewing your recent stay with us. It makes our day when our guests are happy and recognize the reasons we do what we do; you, our valued guests! Best, Blake

Reviewed 25 March 2017 via mobile

What we would expect from a Courtyard Marriott: staff was courteous, facilities were clean, and a few extras were available (small indoor pool, Starbucks, and awesome outdoor fire pit for evening drinks). A shuttle was available this morning and driver even shared points of interest along the way to our drop off. We stayed one night for a quick college...

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Helpful?
Thank Erin Q
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear Erin Q, We sincerely appreciate you and your thoughtfulness in reviewing your recent stay with us. Hopefully we will see you often should UNC Chapel Hill be a future choice in your family! Best, Blake

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Newly Renovated! ... more   less 

Additional Information about Courtyard Chapel Hill

Address: 100 Marriott Way, Chapel Hill, NC 27517-7100
Region: United States > North Carolina > Chapel Hill
Price Range: RM536 - RM999 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chapel Hill 3*
Number of rooms: 169
Reservation Options:
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Also Known As:
Courtyard By Marriott Chapel Hill Hotel Chapel Hill
Chapel Hill Courtyard
Chapel Hill Marriott
Hotel Style:
#7 Family Hotel in Chapel Hill
#8 Business Hotel in Chapel Hill
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Chapel Hill staff and other travellers.
1 question
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Florida
2 months ago

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Questions? Get answers from Courtyard Chapel Hill staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I usually don't recommend a first floor room (due to outside noise) but I was on the first floor and did not wake up once all night.”
YogaGal1, 30 Mar 2017 | Read review
“All the rooms have just been remodled”
donnadW6330TB, 20 Jan 2017 | Read review
“we had a room to the back & it was quiet”
lesleya887, 1 Jan 2017 | Read review
“Specify what type of room you want.”
SKPDAVIS, 26 Oct 2016 | Read review
“Convenient to UNC campus, room was clean and well serviced.”
NCBusnessTraveler, 8 Sep 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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