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The Franklin

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The Franklin
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525 Reviews from our TripAdvisor Community

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Showing 525: English reviews
charlotte
Reviewed yesterday NEW

I was able to get a great price for a Sunday/Monday stayover. Great location near UNC and right across the street from Mediterranean Deli (a delight) ... Also, the mattress and pillows were maybe best I ever slept on.

Review collected in partnership with Curio – A Collection by Hilton

Helpful?
Thank CharlotteCharlee
canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

For a large chain, this hotel felt like a boutique. Very much in the centre of all the fun and restaurants Chapel Hill has to offer, and yet a short walk into lovely residential streets and the campus.

Review collected in partnership with Curio – A Collection by Hilton

Helpful?
Thank ukubooandpumpkintoo
Level Contributor
4 reviews
Reviewed 1 week ago

I stayed and this brand on a previous business trip and loved it. The hotel is beautiful and the staff is so friendly and very helpful. I would stay in this hotel and look for this chain when booking future trips.

Review collected in partnership with Curio – A Collection by Hilton

Helpful?
Thank Dgdaway
Rome, New York
1 review
Reviewed 1 week ago

Great job! My family and I really really enjoyed our stay at the hotel. It was convenient for us because we could walk Owen Kenan Stadium from the hotel. The hotel was relaxing and nicely cleaned. We will definitely be back.

Review collected in partnership with Curio – A Collection by Hilton

Helpful?
Thank E3061FQcynthiam
Chapel HIll, United States
1 review
Reviewed 1 week ago

The Franklin is a wonderful hotel, it is walking distance to many restaurants and shops. The room was clean and had a great view from my window. The internet worked well and everyone was extremely courteous! I am planning to stay here again!

Review collected in partnership with Curio – A Collection by Hilton

Helpful?
Thank kellycK4470PI
Mills River, North Carolina
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

If you're looking for a luxurious yet comfortable get-a-way, The Franklin will surpass most expectations. It's conveniently located and provides easy access to the Chapel Hill area. And if you need shuttle service it's provided. The staff was incredibly hospitable and helpful. The bed was one of the most comfortable ones I've slept in and the linens were luxurious. And... More 

Review collected in partnership with Curio – A Collection by Hilton

Helpful?
Thank Annemarie H
Lumberton
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

Easy access to Ameria's first public university. On site restaurant serves a hearty breakfast, or continental if preferred. Many area restaurants offering a variety of menus from Chipotle, Panera, to local Italian, Vietnamese, Mediterranean and pub fare. Stylish comfort without excess. Inviting lounge/bar area often with live music. Staff is helpful and friendly. Owner/Manager is smart and energetic.

Review collected in partnership with Curio – A Collection by Hilton

Helpful?
Thank Colino70
United States
2 reviews
Reviewed 2 weeks ago

We loved this hotel. Our room was not quite ready when we arrived but the front desk bought us a drink in the bar and the room was ready before we finished. The staff is exceptionally nice and friendly, and very helpful. The beds were amazing and I had a great night's sleep!

Review collected in partnership with Curio – A Collection by Hilton

Helpful?
Thank Nono F
Palatine, Illinois
Level Contributor
61 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 2 weeks ago

This was my first stay at a Curio Collection Hilton property, and it won't be my last! Extremely helpful staff at every point of contact. Luxuriously appointed room and bath amenities. Terrific rain shower. Wish I was headed to this city again, as I would surely stay here. Order the fried green tomato breakfast sandwich for a delicious meal.

Review collected in partnership with Curio – A Collection by Hilton

Helpful?
Thank mary_228
Wilmington, North Carolina
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 2 weeks ago

Wonderful staff, great location, beautiful hotel in Chapel Hill. Stayed just one night but would have loved to stay longer. Comfortable, clean rooms. A gem in the City. Free shuttle to and from movie theater, shopping, etc. This hotel is located within walking distance to many upscale restaurants. Rooms have a private balcony. Will definitely be back.

Helpful?
Thank Lorraine H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Banquet Room
Official Description (provided by the hotel)
We'd love for you to stay with us whether you're in town for business or pleasure! We are the only hotel in downtown Chapel Hill, right on Franklin Street - just steps away from all the action such as UNC Chapel Hill's campus, Dean Smith Center, Kenan Stadium, UNC Hospitals, Morehead Planetarium, Ackland Art Museum, and tons of shops, restaurants, and entertainment options. Our guiding principle is to be hospitable, so we focus on our interactions with you above all else. ... more   less 

Additional Information about The Franklin

Address: 311 W Franklin St, Chapel Hill, NC 27516
Region: United States > North Carolina > Chapel Hill
Price Range: RM742 - RM1,389 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Franklin 3.5*
Number of rooms: 67
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Expedia, Odigeo, Travelocity, Priceline and Jetsetter so you can book your The Franklin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Franklin Hotel Chapel Hill
Hotel Style:
#1 Romantic Hotel in Chapel Hill
#2 Business Hotel in Chapel Hill
#3 Family Hotel in Chapel Hill
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Questions & Answers

Here's what travellers have asked, with answers from The Franklin staff and other travellers.
2 questions
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Questions? Get answers from The Franklin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Presidential suite.”
 of 5 bubbles Cyclist76, 12 Nov 2016 | Read review
“The Presidential Suite is totally worth it - eat the french toast in the morning.”
 of 5 bubbles tombC707FB, 21 Sep 2016 | Read review
“Rooms on Franklin St. are a bit bigger, but the ones facing the back are quieter.”
 of 5 bubbles Crito0, 13 Sep 2016 | Read review
“reviews said rooms on the front of the hotel can be noisy, but ours was not noisy.”
 of 5 bubbles glencoewanderer, 13 Aug 2016 | Read review
“King suite was large and spacious, on the 5th floor.”
 of 5 bubbles 81rachelm, 6 Aug 2016 | Read review
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