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The Franklin

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The Franklin
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542 Reviews from our TripAdvisor Community

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Showing 542: English reviews
Richmond, Virginia
Reviewed 2 days ago NEW

We stayed at the Franklin in January for a UNC basketball game. We have never stayed there before and usually stay at the Carolina Inn. The Franklin was awesome because it had a complementary shuttle (which was a black suburban,very comfortable) that took us to and from the game. That was awesome! The hotel is beautiful and would definitely stay...

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
Thank Island4us4
Morganton
Reviewed 1 week ago

The Franklin was once a great hotel choice in Chapel Hill. Over the past few years the service and amenities have deteriorated. The parking decks have been closed for over a year without any noticeable construction.

Review collected in partnership with Curio – A Collection by Hilton
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Thank crystalm621
Philadelphia, Pennsylvania, United States
Reviewed 1 week ago

Can't beat the location...especially since while we were there it snowed and iced....happy to be walking on Franklin Street and on campus instead of attempting to drive and park. Hotel was even nice enough to call ahead of time and ask if we wanted anything before we arrived. I couldn't think of anything: I wished I had asked for a...

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Helpful?
Thank Suelynne R
Charlotte
Reviewed 1 week ago

This hotel is outstanding. The staff goes the extra mile to make you feel at home. The food is delicious especially the breakfast. Coffee isn't the best, but the chef makes up for it by serving great food. I will go back time and again for business travel.

Review collected in partnership with Curio – A Collection by Hilton
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Thank businesstraveler2819
West Chicago, Illinois
Reviewed 2 weeks ago

We stayed at the Franklin for the holidays and it was an amazing experience with an amazing staff. I definitely recommend this property for any type of stay business, couples, solo or family. We will be back again in the near future

Review collected in partnership with Curio – A Collection by Hilton
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Thank Brent R
Austin, Texas
Reviewed 2 weeks ago

Great place to stay, and call a home away from home. Staff, breakfast and location is a great spot if traveling from another place and visiting for a few days. I would stay at The Franklin again if back in Chapel Hill

Review collected in partnership with Curio – A Collection by Hilton
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Thank jpguevara10
Johnson City, Tennessee
Reviewed 2 weeks ago

The room can easily accommodate 4 people comfortably. It's a good a weekend getaways for a family ( our room is one king bed with a pull out sofa). A short walk to restaurants, Arts museum or just strolling along Franklin Street or UNC campus.

Review collected in partnership with Curio – A Collection by Hilton
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Thank jayg764
Reviewed 3 weeks ago via mobile

Spacious, comfortable and modern rooms, great customer service, free guest parking lot, excellent breakfast included in stay. Well located on Franklin street. We stay here every year and always have a very pleasant experience.

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Thank Nicole G
Pound Ridge
Reviewed 3 weeks ago

Excellent hotel we would stay in again. Highly recommend it and will stay again the next time we visit Chapel Hill. Great location, nice rooms, friendly and helpful staff. Note: Breakfast ended at 10am. Can't ask for more.

Review collected in partnership with Curio – A Collection by Hilton
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Thank peterbO6644YI
Reviewed 3 weeks ago

Used points to stay a night here with my wife after being on military deployment for four months and the staff made the visit a pleasure. Louise from the concierge staff reached out via email a few days prior to the stay and surprised us with champagne and a great cheese plate a few hours after our check-in. Parking is...

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Helpful?
Thank Charlie S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
We'd love for you to stay with us whether you're in town for business or pleasure! We are the only hotel in downtown Chapel Hill, right on Franklin Street - just steps away from all the action such as UNC Chapel Hill's campus, Dean Smith Center, Kenan Stadium, UNC Hospitals, Morehead Planetarium, Ackland Art Museum, and tons of shops, restaurants, and entertainment options. Our guiding principle is to be hospitable, so we focus on our interactions with you above all else. ... more   less 

Additional Information about The Franklin

Address: 311 W Franklin St, Chapel Hill, NC 27516
Region: United States > North Carolina > Chapel Hill
Price Range: RM845 - RM1,510 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Franklin 3.5*
Number of rooms: 67
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Travelocity, Priceline and Jetsetter so you can book your The Franklin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Franklin Hotel Chapel Hill
Hotel Style:
#1 Romantic Hotel in Chapel Hill
#2 Business Hotel in Chapel Hill
#3 Family Hotel in Chapel Hill
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Questions & Answers

Here's what travellers have asked, with answers from The Franklin staff and other travellers.
3 questions
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Questions? Get answers from The Franklin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from the street was nice!”
 of 5 bubbles suelynner, 9 Jan 2017 | Read review
“Presidential suite.”
 of 5 bubbles Cyclist76, 12 Nov 2016 | Read review
“The Presidential Suite is totally worth it - eat the french toast in the morning.”
 of 5 bubbles tombC707FB, 21 Sep 2016 | Read review
“Rooms on Franklin St. are a bit bigger, but the ones facing the back are quieter.”
 of 5 bubbles Crito0, 13 Sep 2016 | Read review
“reviews said rooms on the front of the hotel can be noisy, but ours was not noisy.”
 of 5 bubbles glencoewanderer, 13 Aug 2016 | Read review
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