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The Carolina Inn

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The Carolina Inn
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1,135 Reviews from our TripAdvisor Community

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Showing 1,126: English reviews
Wilmington
Reviewed 2 weeks ago

The Carolina Inn continues to build and improve their reputation as THE place to stay in Chapel Hill. It's location is second to none, obviously, and the ambiance is outstanding. I particularly enjoyed the pictures of distinguished alumni and faculty displayed throughout the property.

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Thank D6116UUlars
manager1924, Manager at The Carolina Inn, responded to this review

Dear D6116UUlars, Thank you for the wonderful review. We certainly treasure our central location in Chapel Hill and embrace our identity as The University's Living Room! We love hearing when our guests enjoy their experience and we will continue to work hard to maintain the Inn to the standard of excellence! Thank you again for your high praise, and look...

Chapel Hill, North Carolina
Reviewed 2 weeks ago

I am all for updating and renovation IF it improves the area. However I am highly disappointed, and I now many others who feel the same, in the interior changes made to the Carolina Inn. Now it just looks like any other hotel. Before it had class and charm. Their bar area was lined with wood paneling and had a...

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Thank jainsea
Massachusetts
Reviewed 2 weeks ago

We greatly enjoyed our stay at the Carolina Inn, and were sorry it was just for one night. The staff went out of their way to be accomodating - while we were there on the night of a game they were still able to move our room (we were looking for a quieter location) as well as help with other...

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Helpful?
Thank nmeas1
manager1924, Manager at The Carolina Inn, responded to this review

Dear nmeas1, Thank you for choosing The Carolina Inn during your recent visit to Chapel Hill - and for the detailed comments regarding your stay! We love hearing when our guests enjoy their experience and we will continue to work hard to maintain the Inn to the standard of excellence! On behalf of the entire Carolina Inn team, thank you,...

FL
Reviewed 2 weeks ago

I recently had the opportunity to stay at the Carolina Inn while attending a wedding there. The hotel is so charming. The room was comfortable and the bathroom was updated beautifully. The holiday decorations were an added attraction, including unique displays relating to the Twelve Days of Christmas. Afternoon tea is available in the comfortable lobby.

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Thank Karen S
manager1924, Manager at The Carolina Inn, responded to this review

Dear Karen S, Thank you for the wonderful review. Our goal is to provide restful, relaxing and charming accommodations and services, so we are thrilled you enjoyed your visit at The Carolina Inn! We appreciate all of your kind words regarding our guestrooms, and twelve days of Christmas decorations and displays. We hope to have the opportunity to welcome you...

Reviewed 2 weeks ago via mobile

After a difficult few days dealing with family issues we met at the Carolina Inn. We decided it was too late to leave and we should spend the night. I talked to Amanda at the front desk and she was welcoming, helpful and great to deal with. Made the transaction quick smooth and easy. We all had a peaceful night...

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Helpful?
Thank Maria O
manager1924, Manager at The Carolina Inn, responded to this review

Dear Maria O Thank you very much for the lovely review. We are very pleased to read that you had terrific service from the front desk staff, and enjoyed a great night’s rest. Thank you again for your kind comments and we look forward to welcoming you back soon!

Nashville
Reviewed 2 weeks ago

Our stay at the Carolina Inn over the Christmas Holidays was magical. The property was decorated beautifully and atmosphere was upbeat and festive. We look forward to staying there again at Christmas and at other times during the year.

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Thank C4914GZsusanr
manager1924, Manager at The Carolina Inn, responded to this review

Dear C4914GZsusanr, Thank you for celebrating the Christmas season with us at the Carolina Inn. We pride ourselves on offering a memorable experience, so we are thrilled you enjoyed your visit. We appreciate your kind words regarding the hotel’s festive ambiance and our 12 days of Christmas displays and decorations. We look forward to welcoming you back to the Carolina...

Somerville, Massachusetts
Reviewed 2 weeks ago

I checked in late and exhausted. As a New Englander I appreciate the charm of an historic building so impeccably kept. Walking in is a step back in time that makes a weary traveler feel like home. There was an issue with my reservation but the 2 gentlemen at the front desk handled it professionally and I was in my...

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Helpful?
Thank Rachel K
manager1924, Manager at The Carolina Inn, responded to this review

Dear Rachel K, Thank you very much for choosing to stay with us at The Carolina Inn. We make every effort to provide our guests with gracious southern hospitality in our treasured historic venue. With the décor inspired by historical southern antiques along with the latest modern amenities, it’s pleasing to hear how our guests discover and enjoy a unique...

Waverly
Reviewed 2 weeks ago

this is a beautiful property with classic Southern charm. I especially appreciated the portraits UNC graduates thematically displayed in the hallways. our room was on the journalism Hall and I learned a lot just walking to the elevator.

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Thank T1286VZgeocole
manager1924, Manager at The Carolina Inn, responded to this review

Dear T1286VZgeocole, Thank you for taking the time to tell us about your first visit to The Carolina Inn. As a historic landmark in Chapel Hill, we take pride in our historic southern venue steeped in Carolina history and traditions. We are so pleased you enjoyed your stay with us and had time to appreciate our collection of biographies of...

Charleston
Reviewed 2 weeks ago

Always have a wonderful experience, especially during Christmas! Rooms were quaint on this trip, but other optional room sized are available. Located on campus close to most venues. Great place to stay! Only issue I've had with my last 2 visits has been with the shower door lacking adequate seal that allows water to pool on the floor.

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Thank V8919TDbenr
manager1924, Manager at The Carolina Inn, responded to this review

Dear V8919TDbenr, Thank you for the great review! We are so glad you chose to stay with us once more as this is the best testament to our service and guest experience. Thank you again for letting us know about your stay and we look forward to your next visit to Chapel Hill and The Carolina Inn.

Summit
Reviewed 3 weeks ago

We stay here at least twice a year for family events and holidays. We so look forward to our stay, especially a nightcap at the bar! The beds are comfortable and the rooms spacious. The parking staff is excellent.

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Thank Sandra C
manager1924, Manager at The Carolina Inn, responded to this review

Dear Sandra C, Thank you very much for the wonderful review. We are thrilled to read how you enjoyed your family gathering once again. It is always refreshing to hear how our guests enjoy our gracious southern hospitality in our treasured historic venue. We will be sure to pass along your kind comments to the team and look forward to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are conveniently located in the heart of downtown Chapel Hill, at the doorstep of the beautiful campus of The University of North Carolina. Come experience world-class service, elegantly appointed guest accommodations, superb dining, outstanding meeting and banquet facilities, and an expert staff. ... more   less 

Additional Information about The Carolina Inn

Address: 211 Pittsboro St, Chapel Hill, NC 27516-2739
Region: United States > North Carolina > Chapel Hill
Price Range: RM809 - RM1,555 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Carolina Inn 4*
Number of rooms: 185
Reservation Options:
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Also Known As:
The Carolina Hotel Chapel Hill
Carolina Hotel Chapel Hill
Hotel Style:
#1 Green Hotel in Chapel Hill
#2 Family Hotel in Chapel Hill
#3 Romantic Hotel in Chapel Hill
#4 Business Hotel in Chapel Hill
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Questions & Answers

Here's what travellers have asked, with answers from The Carolina Inn staff and other travellers.
6 questions
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Questions? Get answers from The Carolina Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher Floor, non-connecting rooms”
 of 5 bubbles nmeas1, 3 Jan 2017 | Read review
“As always---don't just request ANY room!! Ask for a room facing the courtyard and up on the 3rd floor (as one example)!!”
 of 5 bubbles ArchitectZ, 28 Dec 2016 | Read review
“ask for a corner room with windows”
 of 5 bubbles lguy66, 17 Nov 2016 | Read review
“Book a higher level room class if you need more space”
 of 5 bubbles 182danm182, 6 Nov 2016 | Read review
“View of the fall leaves outside my window was a plus.”
  • Classic vintage photos of UNC classrooms adorn the bedrooms - here, nursing and law school photo
  • Love a place seeing branding oportunities at every turn - even the bottom of a silver trash bask
 of 5 bubbles HFTM, 17 Oct 2016 | Read review
5 of 5
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