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The Carolina Inn

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The Carolina Inn
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1,186 Reviews from our TripAdvisor Community

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Showing 1,177: English reviews
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Reviewed 19 July 2016

The Inn was simply perfect !! All the staff and the hotel perfect !! I would not hesitate to stay here again. The location was so very close to Franklin St and the Inn had shuttle service to help with our family and friends getting around . Great place !

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Helpful?
Thank johnsA7090VK
Management response:

Dear johnsA7090VK, Thank you for the fantastic review! Being the only hotel on the UNC Chapel Hill campus, we love that our guests are only a short walk from all university destinations and historic Franklin Street. We are also glad you had a chance to enjoy our courtesy shuttle around Chapel Hill. Thank you very much for choosing to stay...

Greensboro
Reviewed 18 July 2016

Had an excellent stay at The Carolina Inn. Accommodations were top notch. Would stay there again. Had two weddings at the property the same weekend and the service was still great. The staff handled everything wonderfully.

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Thank 876vans
Management response:

Dear 876vans, The Carolina Inn has a long tradition of hosting special events with our own unique southern charm and grace and we’re delighted to hear that we satisfied your expectations. Thank you for all of your kind words about our hotel. We hope we have the opportunity to welcome you back for a future visit!

Greensboro, North Carolina
Reviewed 18 July 2016

Attended a reception here and the place was immaculate. The staff made sure everything was running on time and the bars and serving stations were always stocked. We stayed overnight and the room was wonderful. We booked a Superior grade room. Plenty of room for a small hotel!

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Thank travelfan095
Management response:

Dear travelfan095, Thank you very much for great review. We are very pleased to hear that you enjoyed the wedding reception, had terrific service from our catering team and enjoyed a great night’s rest. Thank you again for your kind comments and we look forward to welcoming you back soon!

Charlotte
Reviewed 18 July 2016

We stayed at the Carolina Inn because I was working and also attended a wedding being held there. All the staff was very professional and accommodating. The restaurant also has amazing food and some of the best drinks (invented in house) that I have had. Every detail of this place presents lovely historical southern charm.

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Thank DonnaL19179
Management response:

Dear DonnaL19179, Thank you for the fantastic review. We are very pleased that you found the atmosphere, food and hospitality exceptional. We make every effort to provide gracious southern hospitality to our guests, so we’re delighted that you left feeling that way. We look forward to welcoming you back for a future visit!

Charleston, South Carolina
Reviewed 18 July 2016

The hotel is absolutely beautiful! The service and staff are exceptional! Everything is spotless and the decor is beautiful and welcoming. I felt like I was coming home. I was beyond impressed. I would stay here again in a heartbeat!!

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Thank A4312XZdaniellem
Management response:

Dear A4312XZdaniellem, Thank you very much for the wonderful review. We are delighted to hear you had an amazing stay with us. Your impression of the Carolina Inn is exactly what we hope each guest takes away upon leaving the hotel. Thank you again for such kind words. We hope to welcome you back to the Carolina Inn on your...

Atlanta, Georgia
Reviewed 18 July 2016

We have stayed here many times. This time it was for my father's special birthday. Despite me telling them about the birthday twice before our arrival, no one acknowledged it. No wish, no card, nothing. I expected better of this resort (a HYATT did better than this luxury place). It was disappointing.

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Thank Toby0807
Greensboro
Reviewed 18 July 2016

Carolina Inn is a very special place...and they make you feel special. The attention to detail, hospitality and the warm environment are exceptional. No other place to stay if you are in the area!! The best place!!

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Thank B4986CKanitab
Management response:

Dear B4986CKanitab, Thank you very much for the kind words about the Carolina Inn. We agree that our heritage is a key part of making The Carolina Inn such a special place to visit and stay. We will continue to work hard to ensure that we are able to provide exceptional gracious southern hospitality. We thank you for your high...

Raleigh
Reviewed 18 July 2016

Can't wait to go back! The staff was wonderful! The young ladies at the desk in the evenings were wonderful! They answered all our questions about how to get where we needed to go outside the hotel and made us feel very welcome at the hotel! The resturant staff went above and beyond to make us feel like we mattered!...

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Thank Jill J
Management response:

Dear Jill J, Thank you so much for the wonderful detailed review. We pride ourselves on offering a memorable experience, so we’re pleased to read that this was your impression of your stay. We were very pleased that you found our staff to be friendly and accommodating. We will be sure to pass along your kind words to the rest...

Charlotte
Reviewed 17 July 2016

We stay here whenever we visit Chapel Hill. This is one of the loveliest hotels I've been to, and the service, decor, room quality and location are all exceptional. I highly recommend this if you're traveling to Chapel Hill, Elon, or even the Raleigh-Durham area.

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Thank Elise M
Management response:

Dear Elise M, What an absolute delight to read your notes of your stay! We are honored by your compliment. As a historic landmark in Chapel Hill, we take pride in our historic venue steeped in Carolina history and traditions. Thank you again for your recommendation. We look forward to your next visit!

Hudson
Reviewed 17 July 2016

I loved my stay at the Carolina Inn and would return in a heart beat! Every aspect from staff, room quality and restaurant exceeded my expectations. The hotel exuded a quiet elegance with very accommodating staff.

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Thank Mary W
Management response:

Dear Mary W, Thank you for the lovely review. We pride ourselves on offering a memorable experience, so we’re pleased to read that this was your impression of your stay. We are very glad you enjoyed our southern hospitality and happy to hear you also had a chance to taste the local culinary creations in our award winning restaurant. Thank...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are conveniently located in the heart of downtown Chapel Hill, at the doorstep of the beautiful campus of The University of North Carolina. Come experience world-class service, elegantly appointed guest accommodations, superb dining, outstanding meeting and banquet facilities, and an expert staff. ... more   less 

Additional Information about The Carolina Inn

Address: 211 Pittsboro Street, Chapel Hill, NC 27516
Region: United States > North Carolina > Chapel Hill
Price Range: RM864 - RM1,634 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Carolina Inn 4*
Number of rooms: 185
Reservation Options:
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Also Known As:
The Carolina Hotel Chapel Hill
Carolina Hotel Chapel Hill
Hotel Style:
#1 Green Hotel in Chapel Hill
#2 Family Hotel in Chapel Hill
#3 Romantic Hotel in Chapel Hill
#4 Business Hotel in Chapel Hill
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Questions & Answers

Here's what travellers have asked, with answers from The Carolina Inn staff and other travellers.
6 questions
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Questions? Get answers from The Carolina Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher Floor, non-connecting rooms”
 of 5 bubbles nmeas1, 3 Jan 2017 | Read review
“As always---don't just request ANY room!! Ask for a room facing the courtyard and up on the 3rd floor (as one example)!!”
 of 5 bubbles ArchitectZ, 28 Dec 2016 | Read review
“ask for a corner room with windows”
 of 5 bubbles lguy66, 17 Nov 2016 | Read review
“Book a higher level room class if you need more space”
 of 5 bubbles 182danm182, 6 Nov 2016 | Read review
“View of the fall leaves outside my window was a plus.”
  • Classic vintage photos of UNC classrooms adorn the bedrooms - here, nursing and law school photo
  • Love a place seeing branding oportunities at every turn - even the bottom of a silver trash bask
 of 5 bubbles HFTM, 17 Oct 2016 | Read review
5 of 5