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Chapel Hill University Inn

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434 Reviews from our TripAdvisor Community

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There are newer reviews for Chapel Hill University Inn
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Showing 428: English reviews
Reviewed 4 weeks ago

Staff was very professional and helpful. It made the stay enjoyable. Pool and gym is huge plus. Room was always clean. Great location and close to college campuses. Went for business, and it was perfect setting. Good space for families as well.

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Helpful?
Thank Hannah M
Chapel1301, Manager at Chapel Hill University Inn, responded to this review

Hannah, Thank you so much for your wonderful feedback on our property and our team. It was our pleasure to have you stay with us over your business trip and we do hope to welcome you back again in the near furture! Safe travels.

Reviewed 4 weeks ago via mobile

Very well maintained hotel and very convenient location. Older facility, but clean, safe, and the staff was super friendly. No frills, just quality. The memorabilia is very cool too! New pool looked great, plenty of parking and meeting space also.

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Helpful?
Thank Erin C
Chapel1301, Manager at Chapel Hill University Inn, responded to this review

Erin- Thank you so much for sharing your terrific review with us. We love hearing that we provided clean, comfortable rooms and warm, friendly service. Hopefully our great room rates allowed you to spend a little extra on your meals out or maybe helped with the purchace of a ticket to the game! Thanks again for your time and feedback....

Jacksonville, Florida
Reviewed 4 weeks ago via mobile

Great stay and helpful staff! Great value and nice accommodations. Had an issue with heater in room and Galen got it corrected. Nice breakfast. Enjoyed everything. Comfortable rooms and great location. Convenient location to all at UNC!

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Helpful?
Thank billyregister
Chapel1301, Manager at Chapel Hill University Inn, responded to this review

Thank you so much... We are thrilled everytime we wow a guest! It is our goal to ensure that every guest leaves our Inn just as pleased as you. We really appreciate your feedback and certainly hope to see you again soon. Safe travels to you and your family!

Kinston, North Carolina
Reviewed 4 weeks ago via mobile

My wife and I always pick this hotel when we are in Chapel hill. I have been fighting cancer and have had several surgeries. I always feel good with my wife at the inn. I know she is safe and the staff are so very helpful!!

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Helpful?
Thank ashsurfs
Chapel1301, Manager at Chapel Hill University Inn, responded to this review

We are touched! You have a full plate with your health challenges and yet, you take the time to write a review and thank our team for our service. Please know that it is our pleasure to host our many guests that are in Chapel Hill for UNC Medical centers. Our hotel shuttle runs back and forth from the hospital...

Florida
Reviewed 15 February 2017

Cute, basic motel that has what you need. Lobby is decorated with UNC theme. Good for college visit. I think they will shuttle you if needed. The pool was being renovated when we went (7/16) but looks like it is going to be nice!

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Helpful?
Thank Sunnyfruit
ChapelHillUnivInn, Manager at Chapel Hill University Inn, responded to this review

Hi Sunnyfruit, Thank you so much for your review from last summer- We are delighted that you enjoyed your stay. We certainly hope the college visit was convincing and you have a future Tar Heel in the family. Indeed, our pool is complete and will open for the season in early May, so bring your swim suit for your next...

Hanahan, South Carolina
Reviewed 12 February 2017 via mobile

Beth was very lovely at breakfast. She was very on top of everything and had a super positive attitude. The rooms were nice as well. We did wish that the pool was open during our stay. Overall it was a very nice place to stay

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Thank Raeisyayy
ChapelHillUnivInn, Manager at Chapel Hill University Inn, responded to this review

Thank you so much for sharing your experience of your room and breakfast with us. We enjoy making our guests feel at home. Chapel Hill has certainly had terrific February weather so far- 83 degrees yesterday did feel like pool weather! We can't wait to open our brand new pool this summer- it looks so inviting. Chapel Hill will allow...

Somerville, Massachusetts
Reviewed 6 February 2017

I was also in Chapel Hill when the water got shut down. The staff at the CHUI kept us informed and were really kind about helping everyone find alternative accommodation when it became clear they could not stay open. In particular, Beth in the breakfast room was a delight! My room was simple but clean.

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1Thank kekzoe
Chapel1301, Manager at Chapel Hill University Inn, responded to this review

Thank you so much for taking the time to leave a review for our Inn and team. We certainly hope you will try a weekend in Chapel Hill again---with running water next time! Beth will love reading your review. We're big fans of her's also! Safe travels to you an your family.

Reviewed 5 February 2017

We stayed at the University Inn in the hopes seeing the UNC v. ND men's basketball game. The Water Crisis impacted our stay. I will tell you the staff was OUTSTANDING keeping us informed each step of the way. They provided bottle water and gave advice on where to eat as I was traveling with two young boys. I wish...

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Helpful?
Thank Brian M
Chapel1301, Manager at Chapel Hill University Inn, responded to this review

Brian, Thank you and your fabulous boys for leaving such a kind review. You all were troopers and you now have a great story to tell! We were sorry to have to evacuate the town due to the water crisis, but, everyone was so understanding and made the very best of the situation. We hope to see you guys again...

Reviewed 5 February 2017

I can't say enough about how graciously and professionally the staff handled a very difficult situation. A water main break on Friday (the day we checked in) meant water could not be used in Chapel Hill. UNC and all restaurants shut down. The hotel staff said we could cancel with no penalty, but we decided to stay, despite no running...

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Helpful?
Thank Cindy L
Chapel1301, Manager at Chapel Hill University Inn, responded to this review

Tarheel fans are the best! Everyone was so wonderful about the water crisis, evacuation, and relocation of the home basketball game to Greensboro. Thank you so much for taking the time to review the Inn and our team during such a trying time. We love hearing that we made your trip memorable (for reasons other than a lack of water!)...

Wingina
Reviewed 27 January 2017 via mobile

I really wanted to like this place. We often come down to Chapel Hill to see the Tarheels play basketball, so it would be great to find a cozy place to stay. I was hoping it was some hidden gem, but there was really nothing pleasant about our visit. We checked in late, and had to stand around waiting. No...

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Helpful?
Thank 108radha
Chapel1301, Manager at Chapel Hill University Inn, responded to this review

I am so sorry that your experience was not our normal warm welcome. Please accept my sincerest apologies. Our team does strive to make all of our guests feel welcome and it certainly appears that we failed to do that during your late evening checkin after the UNC game. I do hope that you will reconsider and give us another...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
The Chapel Hill University Inn is known as the “Home of the Sports Experience” and is proud to showcase the winning traditions of the University of North Carolina Tar Heels. This sports themed hotel is the only full-service moderately priced hotel in Chapel Hill. The hotel is within walking distance to Trader Joe’s, Starbucks, SteinMart, shopping, more restaurants, and drug/ grocery stores. Hotel is located just 2 miles from UNC and downtown Franklin Street.Guests will enjoy complimentary Wireless internet access throughout hotel and in guest rooms. Other amenities includes: Free access to Kinetix Health Club and on site fitness center, business center, outdoor pool, and guest laundry facilities. Complimentary gourmet coffee is available 24/7 in the lobby. Hotel has a relaxing courtyard with covered seating and Adirondack chairs, as well as a gas grill and picnic area. Daily local shuttle service is provided to designated stops on UNC campus, UNC Hospitals, Franklin Street, the Friday Center and University Mall. Time- Out Sports Bar and Restaurant is on site. Watch any sports event on one of the 17 HDTV’s, play pool or video games. Open for breakfast and dinner, and will soon be opening for lunch. Time-Out is home of the famous Chicken and Cheddar Biscuit and was featured on Travel Channel’s Man vs. Food show. Room service is also available. ... more   less 

Additional Information about Chapel Hill University Inn

Address: 1301 Fordham Blvd, Hwy 15-501 at Eastgate, Chapel Hill, NC 27514-5803 (Formerly Holiday Inn Chapel Hill)
Region: United States > North Carolina > Chapel Hill
Price Range: RM288 - RM421 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Chapel Hill University Inn 2.5*
Number of rooms: 132
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Also Known As:
Chapel Hill University Hotel Chapel Hill
Holiday Inn Chapel Hill
Chapel Hill Holiday Inn
Hotel Style:
#1 Best Value Hotel in Chapel Hill
#5 Family Hotel in Chapel Hill
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Questions & Answers

Here's what travellers have asked, with answers from Chapel Hill University Inn staff and other travellers.
3 questions
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Seattle, Washington
over a year ago
new jersey
over a year ago

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Questions? Get answers from Chapel Hill University Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I liked my "outdoor" room so I could easily park right in front of my room.”
 of 5 bubbles mmherronmd, 22 Mar 2017 | Read review
“Great customer service”
 of 5 bubbles kaylaetv, 7 Mar 2017 | Read review
“All rooms are nice.”
 of 5 bubbles garywE2734XY, 5 Mar 2017 | Read review
“No elevator”
 of 5 bubbles PR703, 1 Mar 2017 | Read review
“Nice pool and free continental breakfast with some rooms.”
 of 5 bubbles MdLuv2travel, 23 Jan 2017 | Read review
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