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Courtyard Charlotte Airport North

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Courtyard Charlotte Airport North
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375 Reviews from our TripAdvisor Community

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Showing 371: English reviews
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Huntington, West Virginia
Reviewed 2 weeks ago

On my recent trip to Charlotte my wife and I received excellent service from Linda and Nadou. There were extremely busy with long lines and were concerned that we were not taken care of. They both stopped by our table to see if were needed any additional service and offered personal attention if we needed them during our stay. Very...

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Helpful?
Thank karryharrison
David S, General Manager at Courtyard Charlotte Airport North, responded to this review

karryharrison, Thank you for staying with the Courtyard Charlotte Airport North and providing your feedback. We are pleased to see that Linda and Nadou provided quality service during a busy time in the Bistro. We hope that you will choose to stay with us again the next time your travels bring you to Charlotte.

Valdosta, Georgia
Reviewed 3 weeks ago

We arrived at the Courtyard near the airport just before the Bistro closed (3/4/17) and our attendant had to stay late to serve us and many others who had late flights. She was courteous and pleasant did not at all share any distress about serving later than closing. We love the staff at a Courtyard. We have never encountered anyone...

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Helpful?
Thank joygrif
David S, General Manager at Courtyard Charlotte Airport North, responded to this review

joygrif, Thank you for taking the time to share your feedback from your recent stay at the Courtyard Charlotte Airport North. We are pleased to see that you enjoyed your stay and our staff service. We strive to deliver a flawless guest experience and are pleased to see that you enjoyed your stay. We hope to see you again soon!

Reviewed 3 weeks ago via mobile

Linda in the Kitchen took very good care of us in the morning. I recommend an award. The daybreak breakfast is what I looked forward to. Linda was very interactive with us and made us feel at home away from home. The fruit was fresh and the food as a whole was well balanced. Thank you Linda Team Hawaii

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Helpful?
Thank John M
David S, General Manager at Courtyard Charlotte Airport North, responded to this review

John M, Thank you for staying with us and taking the time to review the Courtyard Charlotte Airport North. It was a pleasure having you here as our guest and we are pleased to see that you enjoyed your stay. I will be sure to share your wonderful feedback with Linda and the Bistro team! We hope you see you...

Long Island, New York
Reviewed 3 weeks ago

I would like to recognize the Café staff members "Precious and Linda". Both of those lovely women were accommodating to preparing a special diet. They were friendly, courteous and made us feel very welcome and comfortable. The Marriott Courtyard has certainly chosen the right employees to represent their company and provide such hospitality to their guests!

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Helpful?
Thank patenright55
David S, General Manager at Courtyard Charlotte Airport North, responded to this review

patenright55, Thank you for staying with the Courtyard Charlotte Airport North and providing your feedback. I will be sure to let Precious and Linda both know how much you appreciated their service. We hope to see you again soon!

Dayton, Ohio
Reviewed 3 weeks ago

I stayed in Charlotte again in January 2017 and want to updated my earlier review to an excellent rating. It was easy to connect to the wifi and it worked fine - that had been my most significant complaint. Staff was nice and room was clean and comfortable.

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Helpful?
Thank scansafatiche
David S, Manager at Courtyard Charlotte Airport North, responded to this review

scansafatiche, Thank you so much for staying with us again and providing an updated review for the Courtyard Charlotte Airport North. We have implemented a new Wi-Fi service and now have one of the fastest internets in Charlotte! Thank you again for staying and we hope to see you again soon!

Reviewed 4 weeks ago

Betina was very courteous and accommodating. She called me all of the time with follow up phone calls. She ensured the stay was wonderful for me and my guests. She was always available to assist with our needs.

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Helpful?
Thank Danny H
David S, General Manager at Courtyard Charlotte Airport North, responded to this review

Danny H, Thank you so much for staying with us and providing your feedback. We are pleased to see that you enjoyed your stay and that Betina was able to assist you. Our number one goal is to provide a flawless guests experience. We hope to see you again the next time your travels bring you to Charlotte.

Saint Louis, Missouri
Reviewed 18 February 2017 via mobile

I was dying after a 6 AM flight and Bettina, Bones and Regina made my trip! Bettina was a friendly and smiling face who helped me settle in early and Regina was an absolute lifesaver when 4 PM had me on the search for coffee so I could power through the last hour of my meeting. Bones was super accommodating...

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Helpful?
Thank Char-lottie09
David S, General Manager at Courtyard Charlotte Airport North, responded to this review

Char-lottie09, Thank you so much for your wonderful review! We will be sure to share your feedback with the team to inspire them to continue providing the highest quality service. We hope to see you again soon!

Clearwater, Florida
Reviewed 17 February 2017 via mobile

Challenging stay best describes my quick 2 night stay at the Marriott Courtyard at Charlotte airport. On a positive note it's mere minutes from the Charlotte airport. Ample free parking plus there's shuttle bus (friendly driver). Challenges started at check in as the front desk couldn't find my reservation. The person checking me in was having a conversation with her...

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Helpful?
Thank Steven M
David S, General Manager at Courtyard Charlotte Airport North, responded to this review

Steven M, Thank you for staying with us and providing your feedback. This is well below our standards and will be addressed immediately. We want to sincerely apologize for your experience at Courtyard Charlotte Airport and will be taking corrective actions to ensure that this was an isolated experience. We hope to have a better opportunity to serve you in...

Philadelphia, Pennsylvania
Reviewed 15 February 2017

Goer a look day of meetings and travel and was picked up at the airport by Kenya to shuttle we to the Courtyard Charlotte Airport North. Although it was only a 5-8 min trip she welcomed me as a premier guest, explained to me all the features of the hotel, what time I should leave for the shuttle back in...

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Helpful?
Thank Te60
David S, General Manager at Courtyard Charlotte Airport North, responded to this review

Te60, Thank you so much for staying with us and leaving such wonderful feedback! Kenya is an asset to our operation and was the recepiant of our "Associate of the Year" in 2016. We are pleased to see that she is continuing to drive the highest quality guest service. We hope to see you again the next time your travels...

Reviewed 14 February 2017

Thanks for the lovely breakfast, egg white frittata is my favorite and go to breakfast when I stay at Courtyard. Great service and very pleasant staff, brightened my morning. I'll definitely come back again!

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Helpful?
Thank Diane M
David S, General Manager at Courtyard Charlotte Airport North, responded to this review

Diane M, Thank you so much for staying with us and taking the time toy share your feedback. I will be sure to let Linda and Bones know how much you appreciated their service. Providing the highest quality guests experience is our number one goal and we are happy to see that we achieved that goal. We hope to see...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Charlotte Airport North

Address: 2700 Little Rock Rd, I-85 & Little Rock Rd, Charlotte, NC 28214-3021 (Formerly Courtyard Charlotte Airport)
Region: United States > North Carolina > Charlotte
Price Range: RM527 - RM900 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Charlotte Airport North 3*
Number of rooms: 148
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Also Known As:
Courtyard By Marriott Charlotte Airport Hotel Charlotte
Courtyard Charlotte Airport
Charlotte Courtyard
Charlotte Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Charlotte Airport North staff and other travellers.
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Questions? Get answers from Courtyard Charlotte Airport North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are large enough for 2 people not to be crowded or uncomfortable”
 of 5 bubbles patenright55, 4 Mar 2017 | Read review
“Ask for a balcony and view.”
 of 5 bubbles B9080MZdannyh, 24 Feb 2017 | Read review
“I asked for a room away from the highway.”
 of 5 bubbles 776luckak, 15 Jan 2017 | Read review
“- ask for room without an adjoining door in case your neighbour decides to have a large party.”
 of 5 bubbles Bobberts, 13 Jan 2017 | Read review
“Higher rooms have less noise from the a/c, but all rooms are clean and comfortable”
 of 5 bubbles 756nancya, 4 Jan 2017 | Read review
5 of 5