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Courtyard Charlotte Airport North

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Courtyard Charlotte Airport North
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324 Reviews from our TripAdvisor Community

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Showing 320: English reviews
Minneapolis, Minnesota
Level Contributor
192 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 7 May 2016

We held a business meeting at this hotel that was a comedy of errors, pointing to poor management. First, the positives: the staff were friendly and tried to be as helpful as possible; they are assets! The rooms are large and there is a decent fitness room open 24/7. There is free shuttle service to/from the airport. Now, the issues... More 

Helpful?
1 Thank RickyBobbie
Brad K, General Manager at Courtyard Charlotte Airport North, responded to this review

Thank you for the review. We acknowledge that we had many shortcomings during your meeting. I take the responsibility and making appropriate changes. I want to avoid excuses, rather recognize areas for improvement. This is not how we handle all of our meetings and we need to be better about overcoming obstacles to deliver a flawless experience. I apologize for... More 

Medfield, Massachusetts
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 April 2016

I liked the hotel. The staff was very friendly. The workout room was convenient and decent for this type of property. Another nice touch was the fir pit in the courtyard. What I didnt like was the food option. It is one of the courtyards with a diner esk feel to the food options. Very limited food menu. Because of... More 

Helpful?
Thank KenDev_02052
Brad K, General Manager at Courtyard Charlotte Airport North, responded to this review

Thank you for the review and the helpful insight. Courtyard Hotels, as a brand, use the Bistro concept for Food & Beverage options. We try to embellish these offerings with a well stocked market that includes sandwiches and salads. Every quarter the menu goes through a re-fresh. Your input is helpful in setting direction. Thank you for the kind words... More 

Rushville, Indiana
Level Contributor
1 review
Reviewed 24 April 2016

The Courtyard Charlotte Airport was a very nice, clean, and convenient hotel. Services and amenities were excellent!! The location of the airport and downtown area of the city is very accessible. An overall nice experience. Job well done!!

Helpful?
Thank Roger N
Brad K, General Manager at Courtyard Charlotte Airport North, responded to this review

Thank you for sharing your recent experience. We appreciate the feedback and are happy to hear that you were pleased. We look forward to your next visit to Charlotte. More 

Birmingham, Michigan, United States
Level Contributor
161 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 19 April 2016

Stayed here for convenience. There are Courtyard hotels on both the north and south sides of the airport. I didn't realize that the North is definitely the seedier side of town (passed a strip club on the way to the hotel). The property itself is in fine condition. For some reason, I landed up with an accessible room, though I... More 

Helpful?
1 Thank KidDocDMC
Brad K, General Manager at Courtyard Charlotte Airport North, responded to this review

Thank you for your review and observations regarding your recent visit. In addition, we appreciate that you stayed with us. We are the closest Courtyard to the airport and that convenience is important to many. Thank you again and hope to see you on your next trip to Charlotte. More 

Chicago, Illinois
Level Contributor
202 reviews
166 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
Reviewed 11 April 2016

Stayed here with family. PROS: Six minutes from Charlotte airport; turn right out of the parking lot and you're there Clean, clean, clean Must be fairly new as it was very updated and modern Big rooms Quiet Excellent customer service Pool Large fitness center with lots of good equipment Restaurant and sundry store on site Free shuttle to and from... More 

Helpful?
Thank TravelMommy1
Brad K, General Manager at Courtyard Charlotte Airport North, responded to this review

Thank you for your review and feedback regarding your recent visit. We are very pleased that you enjoyed your stay and are appreciative of the kind words. We look forward to your next visit to Charlotte! More 

Portland, Oregon
Level Contributor
32 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 11 April 2016

Had to spend an unexpected night here due to a flight change, and it was perfect for our needs. Comfortable, clean, quiet and convenient. Free airport shuttle and restaurant/bar on-site was the cherry on top. Wouldn't hesitate to stay again if I were flying out of CLT.

Helpful?
Thank megg210
Brad K, General Manager at Courtyard Charlotte Airport North, responded to this review

Thank you for choosing us during your unexpected overnight stay in Charlotte. We appreciate the feedback and the time you spent making the review. Hopefully, you will have the opportunity to come back to Charlotte and spend some time exploring our great city. Thank you again for the review. More 

Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 11 April 2016 via mobile

We stayed here twice between connecting flights..would highly recommend this hotel! Beds are very comfortable, room is spacious and bathrooms are ample in size. Staff are helpful. Best service came from Crystal at the Bistro - STELLAR! It was late right before closing but one would never know by service with a smile attitude!

Helpful?
Thank Staci C
Brad K, General Manager at Courtyard Charlotte Airport North, responded to this review

Thank you for the review and the kind words regarding our staff. We appreciate your time reviewing the hotel and will use your words to continue encouraging our team. Thank you again, we look forward to your next visit to Charlotte. More 

Camas, Washington
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 9 April 2016

As a hotel, this place deserves a 5-star rating. Rooms are clean and comfortable, staff is friendly and courteous, but I am only giving it a 3 star, because Marriott pitches how they cater to business travelers and if I were traveling on business I would not pick this place. For example most hotels that charge high rates at least... More 

Helpful?
1 Thank Tom S
Brad K, General Manager at Courtyard Charlotte Airport North, responded to this review

Thank you for taking the time and reviewing our hotel. We appreciate your feedback a great deal. I can appreciate your comments and find them insightful. Many of our guests prefer having a variety of options available at the Bistro and not limited to a buffet. We also provide the option at time of booking to include breakfast in the... More 

Level Contributor
144 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 4 April 2016 via mobile

The rooms very nicely furnished as was the lobby and bistro area. The room we had on ground floor had a sliding glass door but a miniscule porch w no outdoor furniture to sit on that was so close to bramble bushes u cld nt help but get pricked.. And i personally prefer to chose when that happens to me... More 

Helpful?
Thank TERRI LYNN R
Brad K, General Manager at Courtyard Charlotte Airport North, responded to this review

Thank you for taking the time to review your recent visit. We appreciate the feedback as it helps us train the staff and make decisions regarding changes to the property. Thank you again. More 

Blue Springs, Missouri
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 31 March 2016

We were "stuck" in Charlotte overnight due to flight issues. We were tired, hungry and not in the best of moods. The people who helped to make our stay great that night were Mark and Maria who were staffing the café. Both were extremely, kind, patient and hospitable. Thanks Mark and Maria for making a bad situation easier to deal... More 

Helpful?
Thank Mary Ann S
Brad K, General Manager at Courtyard Charlotte Airport North, responded to this review

Thanks for the review and the kind words for Mark and Maria. They are great examples of our fine staff and will make sure I let them know that they made a great impression. Thank you for sharing your experience and hope to see you again without being "stuck". More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Charlotte Airport North

Address: 2700 Little Rock Road, I-85 & Little Rock Rd, Charlotte, NC 28214 (Formerly Courtyard Charlotte Airport)
Region: United States > North Carolina > Charlotte
Price Range: RM556 - RM796 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Charlotte Airport North 3*
Number of rooms: 148
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Also Known As:
Courtyard By Marriott Charlotte Airport Hotel Charlotte
Courtyard Charlotte Airport
Charlotte Courtyard
Charlotte Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Charlotte Airport North staff and other travellers.
4 questions
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Basseterre, Saint George Basseterre, Saint Kitts and Nevis
over a year ago
Merrick, New York
7 months ago

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Questions? Get answers from Courtyard Charlotte Airport North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in the new building...not the older building”
 of 5 bubbles PioneerTW, 14 Aug 2016 | Read review
“Ask for ground floor near back for a separate entrance and plenty of parking, but not facing highway.”
 of 5 bubbles Cpate001, 20 Jul 2016 | Read review
“Do not stay here if you plan to work as the wifi is not adequate for business travelers.”
 of 5 bubbles scansafatiche, 24 Jun 2016 | Read review
“Rooms are very nice, comfy mattresses and pillows, balcony a plus.”
 of 5 bubbles 720stacyj, 23 Jun 2016 | Read review
“I would ask for a room with a balcony.”
 of 5 bubbles teresap211, 14 Jun 2016 | Read review
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