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Residence Inn Charlotte South at I-77/Tyvola Road

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Traveller (48)
Room & Suite (33)
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Overview
  • Excellent46%
  • Very good31%
  • Average13%
  • Poor5%
  • Terrible5%
Travellers talk about
“full kitchen”(20 reviews)
“bi level suite”(4 reviews)
“gas grill”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Additional information
Offers from Residence Inn Charlotte South at I-77/Tyvola Road
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Offers from Residence Inn Charlotte South at I-77/Tyvola Road
Special Offer: Member Rates
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Rooms
6 Jun7 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (285)
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285 results
Traveller rating
126
90
38
15
16
Traveller type
Time of year
LanguageEnglish
126
90
38
15
16
Show reviews that mention
All reviewsfull kitchenbi level suitegas grilllong term stayrewards memberliving areaan extended staymarriott brandfelt like homefree hot breakfastwear and teareach morningshort drivebreakfast areaoatmealsouth parkcomfortable stay
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1 - 5 of 285 reviews
Reviewed 3 weeks ago

the place is not clean. everything was old; the bed, the sofa, the chair, the carpet etc... the hand rails were rusty. huge bumble bees outside the door. windows so dirty you couldn't see out. the room was also dark.More

Thank FSS123
Response from Courtney M, Guest Relations Manager at Residence Inn Charlotte South at I-77/Tyvola RoadResponded 3 weeks ago

We appreciate you taking the time to share your feedback. We hate to hear we fell short of your expectations. Rest assured, we will notify the appropriate management team of your report. We'll be sure to keep our website updated with any future plans for...More

Reviewed 25 March 2018

Located just off I77 and Tyvola Road, this Residence Inn is behind a bunch of other hotels. It's a bit dated but clean, roomy and comfortable. The mattress was firm but I found the pillows flat. The staff was friendly, the free breakfast was enjoyable...More

Thank Arthur Y
Reviewed 12 March 2018 via mobile

The worst customer service experience ever, front desk was rude, disrespectful and unwilling to fix an error on hotels part. Unapologetic, I was blatently lied to, she was more interested in her boyfriend at the front desk, instead of handling my issues. I asked for...More

Thank Angel H
Response from Lashonda C, Manager at Residence Inn Charlotte South at I-77/Tyvola RoadResponded 13 March 2018

Good morning Angel, Thank you for your review. I am sincerely sorry to hear that you did not have an excellent experience with us, as we strive to maintain the highest level of guest satisfaction. I would be happy to assist you with this matter...More

Reviewed 8 March 2018

The bi-level 2 king bed corner suite that we had was roomy and clean. The appliances are dated but that didn't affect us and our family as we only needed to stay for one night. The beds and pillows were comfy. The shower pressure was...More

Thank TheScrapPrincess
Reviewed 6 March 2018

This hotel is not up to the level I expect at a Marriott property. I frequent Marriott properties across the country and stay at all the brands. This hotel was one of the worst. We checked in late for a 2 night stay after driving...More

Thank trvlgrl0101
Response from Courtney M, Front Office Manager at Residence Inn Charlotte South at I-77/Tyvola RoadResponded 8 March 2018

Thank you for taking the time to share your response. Maintaining a fresh atmosphere within our guest suites and common areas is always a key priority. On behalf of the entire team at Residence Inn Charlotte South at I-77/Tyvola Road, I sincerely apologize for falling...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$106 - US$222 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Family Hotel in Charlotte
#60 Business Hotel in Charlotte
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$106 - US$222 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Family Hotel in Charlotte
#60 Business Hotel in Charlotte
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (48)
Room & Suite (33)
Dining (6)
Pool & Beach (2)
Questions & Answers
Ask a question
Kymm M
21 June 2017|
Answer
Response from Alyson B | Reviewed this property |
There are several nearby (walking distance), and a lot within 10 minutes or so. Chili's, a local BBQ chain called Sonny's and a Japanese steakhouse are all extremely close--you could easily walk. There's a McDonald's across... More
0
Votes
Douglas F
14 August 2014|
Answer
Response from Tina C | Property representative |
Yes! We are a pet friendly hotel :-) There is a one time $75 pet fee. We hope to see you at the Residence Inn Charlotte South!
0
Votes
Room Tips
"go elsewhere"
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"Corner suite was quiet & spacious"
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"If you can get the 1 bedroom suite -fabulous."
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"Stay closer to the office; the far back end has highway noise all the time"
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