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26/11/2017 27/11/2017
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    Extended Stay America - Charlotte - Pineville - Pineville Matthews Rd.

    8405 Pineville-Matthews Road, Charlotte, NC 28226-4704
    +1 877-432-9997
    Hotel website
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    26/11/2017 27/11/2017
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    US$90
    US$90
    US$90
    Traveller (2)
    Room & Suite (8)
    Dining (2)
    Overview
    • Excellent43%
    • Very good25%
    • Average11%
    • Poor13%
    • Terrible8%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Meeting Rooms
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Charlotte - Pineville - Pineville Matthews Rd.
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    Rooms
    26 Nov27 Nov
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (80)
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    1 - 5 of 78 reviews

    Reviewed 4 weeks ago

    I thought it would be a great value for the price, but the room reeked of smoke. Pros: room layout, kitchen Cons: smelly room, phones broken, missing stuff from room coupled with having to get it myself since the phones were brokenMore

    Review collected in partnership with Extended Stay
    Thank Addison T
    Response from 00esa, Manager at Extended Stay America - Charlotte - Pineville - Pineville Matthews Rd.Responded 4 weeks ago

    Addison, thank you for choosing to stay at our hotel. We are happy you liked your room, but we are sorry for the issues you had with our in-room amenities and the inconvenience it caused. We will discuss these issues at our future team meetings...More

    Hotel's Favourite
    Reviewed 8 June 2017

    I am so happy with this hotel! Everyone is professional and friendly, the accommodations and equipment/fixtures are up to date and high quality - everything works! The grounds are also lovely and fragrant. Very safe environment - the rules are enforced, everyone woks, the children...More

    Review collected in partnership with Extended Stay
    Thank Charlene S
    Response from 00esa, Manager at Extended Stay America - Charlotte - Pineville - Pineville Matthews Rd.Responded 13 October 2017

    Charlene, it was a pleasure to have you as our guest at Extended Stay America. We are glad everything went great during your stay and that you thoroughly enjoyed your time with us. We appreciate you sharing your nice comments and look forward to welcoming...More

    Reviewed 2 October 2017

    we reserved a room that was hadicapped accessible...the room we got was no way handicap accessible...could not even use the bathroom..other than that it was fine but very disappointed that my son had to use a urinal because there was no way in the bathroom

    Thank karenclark2017
    Response from 00esa, Manager at Extended Stay America - Charlotte - Pineville - Pineville Matthews Rd.Responded 4 October 2017

    Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. Please be assured we will take the necessary actions to ensure this is properly addressed. Hotel Management

    Reviewed 15 September 2017

    Facility is a good value for this type of facility, which abuts a major route (Route 51) and is not far from the interstate and decent restaurants. It's well-maintained with adequate, up-close parking and rooms enclosed and well-kept. Of note was the very friendly, patient,...More

    Thank bcheel71
    Response from 00esa, General Manager at Extended Stay America - Charlotte - Pineville - Pineville Matthews Rd.Responded 16 September 2017

    Thanks for the awesome feedback. We are thrilled to know all went great during your stay and that you were satisfied with all that we have to offer. We hope Extended Stay America to be your hotel of choice every time you visit this area....More

    Reviewed 8 August 2017

    Fleas, fleas, fleas. Absolutely disgusting!!!!!! I will never return or recommend this hotel to anyone. I expect a full refund in addition to cost incurred having to relocate to another hotel as well as having my. LoggedMore

    Review collected in partnership with Extended Stay
    Thank nikkic248
    Response from 00esa, General Manager at Extended Stay America - Charlotte - Pineville - Pineville Matthews Rd.Responded 9 August 2017

    Nikki, we sincerely apologize for the situation you described. You are absolutely correct to expect a comfortable, clean and bug-free environment when staying with us. Although we have regular pest control service at our hotel, we have contacted them for an immediate visit to address...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Pool
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Multilingual Staff
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$95 - US$137 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #65 Business Hotel in Charlotte
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 76
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Extended Stay, Hotels.com, Expedia, Orbitz, Travelocity, TripOnline SA, Hotwire, Cheap Tickets and Cancelon so you can book your Extended Stay America - Charlotte - Pineville - Pineville Matthews Rd. reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • North Carolina >
    • Charlotte
    • Also Known As
    • Extended Stay Charlotte ,
    • Charlotte Extended Stay
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    Traveller (2)
    Room & Suite (8)
    Dining (2)
    Pool & Beach (1)
    Hotel & Grounds (7)
    Bathroom (1)
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "Rooms at the rear might be a bit more quiet."
    Read review
    "Room walls are a bit thin so if you are trying to have a good nights sleep I'd ask to be placed where..."
    Read review
    "make sure the elevator, airconditioning and sink are working. Stay on the first floor if you cannot climb..."
    Read review
    "This is an all-suite hotel. Based on my understanding all the rooms are quite spacious,"
    Read review
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