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25/12/2017 26/12/2017
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    Best Western Plus Charlotte/Matthews Hotel

    2501 Sardis Rd N, Charlotte, NC 28227-7724
    +1 855-567-4432
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    25/12/2017 26/12/2017
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    US$90
    US$90
    Traveller (32)
    Room & Suite (16)
    Dining (5)
    Overview
    • Excellent39%
    • Very good26%
    • Average15%
    • Poor5%
    • Terrible15%
    Travellers talk about
    “room was clean” (20 reviews)
    “yogurt” (8 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Family Rooms
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Plus Charlotte/Matthews Hotel
    Special Offer: SAVE 20% in Charlotte!
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    Rooms
    25 Dec26 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (311)
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    1 - 5 of 307 reviews

    Reviewed 1 week ago

    I needed to book the hotel at the last minute so it would not have been my first choice due to location. Overall, the hotel served it's purpose. It's a bit dated and could use renovation but the bed was comfortable enough. On the plus...More

    Review collected in partnership with Best Western
    Thank traveller2Atlanta_GA
    Hotel's Favourite
    Reviewed 4 weeks ago

    My wife and I enjoyed our stay as all the BW associates at this location treated us like family. We observed the same level of service and caring with all the customers. This will be our destination whenever we are in the Charlotte/Matthews area.

    Review collected in partnership with Best Western
    Thank PaulHof924
    Reviewed 2 weeks ago

    The hotel lobby was clean but the hallway on third floor had an odor. When I arrived in my room it had a stuffy odor. When I pulled back the comforter there were strands of hair on the sheet. I requested another sheet and the...More

    Review collected in partnership with Best Western
    Thank jenniferdI9316KP
    Reviewed 2 weeks ago

    Stayed at this hotel for one night with my family and will never be back. Refrigerator did not work , rooms not very clean and mattress was like sleeping on a rock. Do not recommend at all until they do some major upgrades.More

    Review collected in partnership with Best Western
    Thank Melissa B
    Response from Kam P, General Manager at Best Western Plus Charlotte/Matthews HotelResponded 2 weeks ago

    On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...More

    Reviewed 3 weeks ago

    We came to exhibit our artisan product at the Southern Christmas Show and found the place which we will hereafter stay when in the area. The staff was very personable and helpful. We truly felt it was our home away from home for the two...More

    Review collected in partnership with Best Western
    Thank leonp31
    Fairfield Inn & Suites Charlotte Matthews
    429 reviews
    #64 of 180 hotels in Charlotte
    0.07 km
     
    Comfort Inn Matthews-Charlotte
    567 reviews
    #1 of 12 hotels in Matthews
    1.8 km
     
    Charlotte Marriott City Center
    864 reviews
    #21 of 180 hotels in Charlotte
    14 km
     
    Holiday Inn Express Hotel & Suites Matthews East
    196 reviews
    #3 of 12 hotels in Matthews
    1.4 km
     
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Multilingual Staff
    • Self-Serve Laundry
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    Details
    • Price range
    • US$83 - US$137 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 93
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Hotels.com, Travelocity, Booking.com, Expedia, Orbitz, Hotwire, Priceline, getaroom.com, HotelsforEveryone, Cancelon and TripOnline SA so you can book your Best Western Plus Charlotte/Matthews Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • North Carolina >
    • Charlotte >
    • East Forest
    • Also Known As
    • Charlotte Best Western ,
    • Best Western Charlotte
    Add Photo Photos
    Traveller (32)
    Room & Suite (16)
    Dining (5)
    Hotel & Grounds (13)
    Bathroom (5)
    Business Centre & Event Rooms (4)
    Family and Play Areas (1)
    Nearby
    Nearby HotelsSee all 180 hotels in Charlotte
    Fairfield Inn & Suites Charlotte Matthews
    429 reviews
    .07 km away
     
    Holiday Inn Express Hotel & Suites Matthews East
    196 reviews
    1.35 km away
     
    Comfort Inn Matthews-Charlotte
    567 reviews
    1.84 km away
     
    Nearby Restaurants
    Krispy Kreme Doughnuts
    30 reviews
    1.20 km away
    Cracker Barrel
    63 reviews
    1.26 km away
    IHOP
    26 reviews
    1.14 km away
    Buffalo Wild Wings
    25 reviews
    .17 km away
    Nearby Attractions
    Four Mile Creek Greenway
    44 reviews
    5.04 km away
    Elevation Church
    29 reviews
    4.42 km away
    Matthews Heritage Museum
    6 reviews
    3.28 km away
    Cinemark Movies 10
    62 reviews
    1.32 km away
    Ask a question
    Questions & Answers
    Renee P
    9 January 2017|
    AnswerShow all 2 answers
    Response from Teresa B | Reviewed this property |
    No smoking inside but very convenient outside. Ask for a room "at end of hall near exterior stairs."
    2
    Votes
    Jim P
    1 March 2015|
    Answer
    Response from Chianti D | Property representative |
    Mr. Potter Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day... More
    0
    Votes
    Room Tips
    "The lower number the room, the further you are away from the busy road."
    Read review
    "Maybe double beds are softer? If not, try the sofa bed!. Turn on your fridge when you get there. Bring a..."
    Read review
    "Don't stay here"
    Read review
    "Facing the front side of the Hotel"
    Read review
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