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Holiday Inn Charlotte - Center City

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Holiday Inn Charlotte - Center City
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687 Reviews from our TripAdvisor Community

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Showing 671: English reviews
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Oregon
Reviewed 1 week ago

If I rate this hotel solely by how good the front desk clerks are, I will give them a 10 with no hesitation. Brad (front desk manager) and his team were very friendly, helpful and professional. Being my first time visit to Charlotte, I greatly appreciate how helpful and knowledgeable they were. Now back to why this hotel doesn't get...

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Helpful?
Thank OregonTraveler9999
Smithfield, North Carolina
Reviewed 2 weeks ago

Stayed here one night as we attended an event downtown. It was a fantastic night getaway for my hubby and I. He had chocolate strawberries and champagne delivered. Strawberries were so good. The staff was super friendly and helpful. The night manger was fantastic! I can't say enough good about everyone! If I had any complaint is the wallpaper in...

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Thank Samantha C
Hickory, North Carolina
Reviewed 2 weeks ago

The rooms are clean and well maintained. The hotel food at our conference was great. Staff were friendly and accommodating. The hotel is close to most everything in downtown Charlotte (a block from the Epicentre). You have to use your hotel key to go and down the elevator, which to me, was a good sign of a secure facility. I...

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Thank DLKAM2
Baltimore, Maryland
Reviewed 4 weeks ago

This is a really good mid-level option in downtown Charlotte. It's in a great location, very close to lots of restaurants and shopping. Easy walk to everything. The staff was very friendly and very helpful.

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Thank 403SSQuinn
Charlotte, North Carolina
Reviewed 20 March 2017

this is one of my least favorite hotel options in Uptown Charlotte. i have stayed here once or twice a year for the last five years because i am IHG Platinum. i keep hoping it will get better, but it doesnt. it is usually priced higher than most. PROS--i get a two room suite. Good square footage. Great stand-up showers....

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Helpful?
Thank Michael F
IHGService, Guest Relations Manager at Holiday Inn Charlotte - Center City, responded to this review

Public acknowledgement: Dear Michael F, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and comfortable accommodations, and we appreciate positive feedback on the suite rooms received area, the location of the hotel, and liked our workout room and the view from the rooftop. Despite these, we regret your disappointments towards the parking,...

Reviewed 19 March 2017 via mobile

While it was a pain to have to use your room key to go up and down the elevator, everything else was fantastic. The staff were incredibly friendly. The rooms were extremely clean and the beds were quite comfortable. There's a managers reception at 530 for all IHG members so take advantage. The shrimp were fantastic. I'm not a wine...

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Thank Bryan M
Reviewed 2 March 2017 via mobile

I stayed at the Holiday Inn for 5 weeks this year and enjoyed every minute of my stay. The room was clean, with plenty of light, air conditioning was effective. Housekeeping was excellent, my room was always fresh and clean. The high point is the Caffe Siena downstairs, great food, quality drinks and some of the best bar staff I've...

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Thank David P
Sumter, South Carolina
Reviewed 26 February 2017

When I am in the Charlotte area my hotel choice has always been this hotel. The staff is always very accommodating and friendly. The restaurant inside of the hotel has a very nice staff and the food was good. The rooms are modern, up to date, and extremely clean. It is within walking distance from other things (Convenience stores, restaurants,...

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Thank Travelingladybug80
Boston, Massachusetts
Reviewed 26 February 2017 via mobile

This hotel is located in downtown Charlotte. It is near all that Charlotte has to offer. It is a modern hotel, with all of the amenities. The food is great. The lounge is spacious. It offers very comfortable seating for great get togethers. It is also located near many fine restaurants. It is about a 20 minute cab ride to...

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Helpful?
Thank Mike G
IHGService, Guest Relations Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear Mike G, Thank you for choosing to stay at the Holiday Inn Charlotte Center City and leaving feedback. I am happy to hear that you find our hotel close to where you want to be. I am sorry to hear that finding the hotel without an airport shuttle is a let down. Your review will be taken up with...

New York City, New York
Reviewed 20 February 2017

Pretty damn good for a Holiday Inn. You couldn't ask for a better location. It's in the heart of the city. Steps away from Mert's Southern Soul food which you HAVE to try. (It's amazing but heavy...bring the tums) The housekeepers were great. Plenty of good toiletries. Front desk was attentive and helpful. The room was nice. Nothing spectacular but...

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Thank MPSonTour

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Treat yourself to a little uptown ambience. Uptown always means style, class, and maybe even a little attitude. Uptown Charlotte blends arts, events and entertainment with the prestigious setting of the second largest financial center in the U.S. The Holiday Inn Charlotte Center City hotel is located in the heart of Uptown and Charlotte’s Business and Entertainment District. We are only a short walk from dozens of restaurants, entertainment, retail shops and attractions. ... more   less 

Additional Information about Holiday Inn Charlotte - Center City

Address: 230 N. College St., Charlotte, NC 28202-2112
Region: United States > North Carolina > Charlotte > First Ward
Price Range: RM599 - RM1,132 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Charlotte - Center City 3*
Number of rooms: 296
Reservation Options:
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Also Known As:
Holiday Inn Charlotte - Center City Hotel Charlotte
Holiday Inn Center City
Charlotte Holiday Inn
Hotel Style:
#46 Family Hotel in Charlotte
#47 Business Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Charlotte - Center City staff and other travellers.
6 questions
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Chelmsford, Massachusetts
over a year ago
ELMIRA,NY
2 months ago
over a year ago
over a year ago
San Antonio, Texas

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Questions? Get answers from Holiday Inn Charlotte - Center City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5th floor, end room was perfectly quiet and comfortable.”
DLKAM2, 10 Apr 2017 | Read review
“Rooms on the higher floors have great views.”
403SSQuinn, 24 Mar 2017 | Read review
“no floors seem to be quiet, but the one bedroom suites are bigger than average”
P947UVmichaelf, 20 Mar 2017 | Read review
“Rooms are very sound proof!”
Travelingladybug80, 26 Feb 2017 | Read review
“Ask for a room away from the elevators unless you are a heavy sleeper.”
MPSonTour, 19 Feb 2017 | Read review
5 of 5