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Holiday Inn Charlotte - Center City

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678 Reviews from our TripAdvisor Community

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Showing 662: English reviews
North Carolina
Reviewed 27 May 2014

I was pleasantly surprised by this property, having not stayed in an IHG venue for over a decade. Given its location in the heart of Uptown Charlotte, this property has clearly stepped it up a notch, above and beyond what old-timers such as I remember a Holiday Inn to be. It’s a full service property, with all the amenities and...

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Helpful?
Thank DoctorQuality
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear DrQuality, We truly appreciate you taking the time to provide such a detailed review of our hotel and it's wonderful staff. Both Tracey our Reservations Manager and Adam our IHG Loyalty Champion were delighted to be able to exceed your expectations. We look forward to your return visits and clearing the dust off your IHG Loyalty rewards card! Thank...

Epping, New Hampshire
Reviewed 15 May 2014

Checking into this Holiday Inn brought an immediate feeling of Southern hospitality with Adam at the front desk. His sense of humor was refreshing after a long flight and his knowledge of the area most helpful. He recommended their restaurant and we had a great dinner with exceptional service. Our room was quite nice. The location of the hotel is...

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Helpful?
Thank BonDon101
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear BonDon101, Thank you for taking the time to share your experience with others and especially for your recognition of Adam at the Front Desk. Too often times the staff hears only the bad and it's always refreshing to read such great feedback. I believe that our Caffe Siena restaurant is a hidden gem and I'm glad you were able...

Reviewed 14 May 2014

Wonderful staff and room were emaculate. Roof top pool opened early too which was gorgeous. Staff helped us search fun kid friendly things to do around town and good food places too. All this made the prices worth our unexpected stay

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Helpful?
Thank jwarkins7
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear JWarkins7, It sounds like you and your family had a great visit to Charlotte even though unexpected! I hope that you made it home safely and we truly appreciate you taking the time to share your experience with others!

Warwick, Rhode Island
Reviewed 7 May 2014

There isn't a better hotel choice near Uptown Charlotte! The staff is phenomenal! Everyone greets you with a smile and does whatever it takes to make your stay extremely pleasant. Not a person walks through the door without being greeted. The employees are top notch, but the night staff at the front desk - JJ, Nicholas, Kaela, and Denis are...

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Helpful?
1Thank Gail P
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear Gail P, We truly appreciate your 5 star rating and for your mention of the staff by name! They are truly a wonderful staff who really does want to make sure you feel "right at home" while staying in Charlotte. We hope you'll return soon!

United States
Reviewed 7 May 2014

We came to Charlotte, NC for the Cher: D2K Concert and was pleasantly surprised at how close to the Arena the hotel was located. On top of that the staff was more than nice and helpful, especially JJ and Chelsea, they are an asset to Holiday Inn. The rooms were clean and well equipped. We will most definitely go to...

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Helpful?
Thank traciedee28604
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear Traciedee28604, I am so pleased that you chose to stay with us during the Cher concert. I heard that the concert was phenomenal and that everyone really enjoyed the show. We are truly right around the corner from the Arena and therefore a perfect location to stay for any events being held there. Hurry back for the next concert!

Hinsdale, Illinois
Reviewed 28 April 2014

This hotel is perfectly located for events in downtown Charlotte. It's just a few minutes walk to the EpiCenter and Time Warner Arena. It's just around the corner from the Ritz Carlton. The decor is modern and updated and the rooms are very clean. There's a rooftop pool as an added bonus. The staff couldn't be more welcoming! The valets...

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Helpful?
Thank michellebarrett
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear Michellebarrett, Thank you so much for the great 5 star review and we are especially excited to hear that your travels to Charlotte will bring you back to our hotel. I truly believe that our staff is one of a kind and can not be matched in Charlotte! We appreciate you taking the time to share your experience with...

Murrells Inlet
Reviewed 16 April 2014

We felt very welcome on arrival from the valet to the front desk. The concierge was very helpful in helping us choose restaurants. The hotel staff was great. The only complaint I had was that it appeared that I have been charged double for my room. Even after 2 calls I still had both charges. My bank had to explain...

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1Thank Inletgirl
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear Inletgirl, We truly appreciate you taking the time to share your experience with others. I sincerely apologize if it was not explained clearly upon your arrival that the card is authorized for room and tax plus the $100.00 security deposit/incidental charges. Most banks clear this amount within 3-5 business days and I do apologize it appeared to take longer...

Boston, Massachusetts
Reviewed 9 April 2014 via mobile

The location was very good, close to nice restaurants and many business buildings. It applies to pretty much everywhere in Charlotte but I think it was pricy for the hotel grade. The staff weren't too friendly but they were nice.

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Helpful?
Thank gonta6
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear gonta6, Thank you for sharing your recent experience with others. We take great pride in our hotel and the multi million dollars in renovations that we have completed over the past 3 years. With the Time Warner Arena located directly behind the hotel are rates vary depending on any events held there, on this particular night Miley Cyrus was...

fiftymilli0n
Reviewed 31 March 2014

As an avid business traveler and corporate consultant, I stay in numerous hotels each month. The title of this review could be misleading so I will explain. I love the Ritz Carlton and the service levels are awesome. The decor, the people, the bar, the rooms and all other amenities are simply amazing. It is no reason why it is...

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1Thank fiftymilli0n
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear FiftymilliOn, Not only do we appreciate the 5 star rating your provided but the fact that we have stolen you away from the Ritz Carlton to be our guest is even more of a fine example of how our team exceeds guest expectations. We are also very lucky to have Tezelia on our team and she was appreciative of...

Elkin, North Carolina, United States
Reviewed 19 March 2014 via mobile

We have stayed here the last few years in March for St. Patricks Day! Close to Connolly's on fifth, Ri Ra, Fitzgerald's and tons of great places for a beverage and good food. Hotel staff is always provides superior service. Hotel is exceptional! Highly recommend!!!

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Helpful?
Thank travelred73
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear SherryH, I'm glad to hear you had an enjoyable weekend and hope you will return again next year!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Treat yourself to a little uptown ambience. Uptown always means style, class, and maybe even a little attitude. Uptown Charlotte blends arts, events and entertainment with the prestigious setting of the second largest financial center in the U.S. The Holiday Inn Charlotte Center City hotel is located in the heart of Uptown and Charlotte’s Business and Entertainment District. We are only a short walk from dozens of restaurants, entertainment, retail shops and attractions. ... more   less 

Additional Information about Holiday Inn Charlotte - Center City

Address: 230 N. College St., Charlotte, NC 28202
Region: United States > North Carolina > Charlotte > First Ward
Price Range: RM646 - RM1,395 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Charlotte - Center City 3*
Number of rooms: 296
Reservation Options:
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Also Known As:
Holiday Inn Charlotte - Center City Hotel Charlotte
Holiday Inn Center City
Charlotte Holiday Inn
Hotel Style:
#46 Family Hotel in Charlotte
#47 Business Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Charlotte - Center City staff and other travellers.
6 questions
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Chelmsford, Massachusetts
over a year ago
ELMIRA,NY
2 days ago
over a year ago
over a year ago
San Antonio, Texas

See all questions (6)

Questions? Get answers from Holiday Inn Charlotte - Center City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the elevators unless you are a heavy sleeper.”
 of 5 bubbles MPSonTour, 19 Feb 2017 | Read review
“I would not get a room facing the Hearst building due to noise.”
 of 5 bubbles jeffyt, 17 Jan 2017 | Read review
“Street Side may result in Street Noise”
 of 5 bubbles coastal_confessions, 5 Jan 2017 | Read review
“Pick room high floor, on opposite side of college street”
 of 5 bubbles bxb4784f, 15 Dec 2016 | Read review
“We had a great view of an art deco skyscraper. You can ask for a view, but all rooms may have one.”
 of 5 bubbles BobbieB853, 8 Dec 2016 | Read review
5 of 5