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Hyatt Place Charlotte/Arrowood

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Traveller (89)
Room & Suite (52)
Dining (14)
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Overview
  • Excellent64%
  • Very good21%
  • Average8%
  • Poor3%
  • Terrible4%
Travellers talk about
“front desk”(77 reviews)
“jack in the box”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3 Star Hotel
All hotel details
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Rooms
9 Jul10 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (761)
There are newer reviews for Hyatt Place Charlotte/Arrowood
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Traveller rating
465
165
63
29
31
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465
165
63
29
31
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All reviewsfront desksoccer tournamentjack in the boxtwo double bedsgreat place to staygreat customer servicelate checkconvenient locationoatmeali highly recommend this hotelmini fridgeexcellent stayfree breakfastthe breakfast areadefinitely stay here againstaff was friendlybusiness trip
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81 - 85 of 753 reviews
Reviewed 10 September 2017

This was a really nice hotel. It's been remodeled and was clean and staff was friendly. Breakfast was pretty good too. I'm not usually a fan of those continental breakfasts but this one was pretty decent. Hotelbprice was good! Overall a great hotel and I...More

Review collected in partnership with Hyatt Hotels
Thank J758BYstephanie
Response from Shalai C, General Manager at Hyatt Place Charlotte/ArrowoodResponded 2 October 2017

Amazing J758BYstephanie! I am so glad we knocked it out of the park for you. The team is so great and they make my life super easy. I agree, the breakfast is so good and I am happy to hear that you were satisfied. Come...More

Reviewed 1 September 2017

I'm not sure how Hyatt determines their hotel categories, but I'm glad they consider this a category 1, meaning it required the fewest number of points for a night. With most of the Hyatts in the area being the same, I chose this location based...More

Thank thedlr
Response from Shalai C, General Manager at Hyatt Place Charlotte/ArrowoodResponded 2 October 2017

Thank you thedlr. We appreciate the feedback! I am so sorry you experienced a change during the check-in process. I am glad that did not effect your stay. The breakfast items are new, premium ingredients and they are delicious! Yes, the location is super for...More

Reviewed 30 August 2017

One of the best hotels in Charlotte Arrawood area. Value for money. Rooms are spacious and clean. Internet connection is very good. Staff is really nice and giving the required attention to the guests.More

Review collected in partnership with Hyatt Hotels
Thank Chinthaka_SL
Response from Shalai C, General Manager at Hyatt Place Charlotte/ArrowoodResponded 2 October 2017

Thank you Chinthaka_SL, Wow...thank you so much for taking the time to review our hotel. I am glad that we earned your loyalty! I am glad that you enjoyed the room and that our staff made a positive impression. Thank you again and keep traveling!...More

Reviewed 30 August 2017

Warning: You are Note safe/Do Not Stay I do not post negative reviews but please read: My truck’s locks were drilled out and everything stolen from my truck in the hotel parking lot. During my police report, the officer said “wow someone took their time...More

1  Thank jmaxeden
Response from Shalai C, General Manager at Hyatt Place Charlotte/ArrowoodResponded 2 October 2017

Thank you jmaxeden, I know we personally spoke before this post. Again, i am offering my sincerest apologies. There are terrible people in the world and I am so sorry that you were a victim of a car break-in. We have surveillance in our hotel,...More

Reviewed 28 August 2017

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Review collected in partnership with Hyatt Hotels
Response from Shalai C, General Manager at Hyatt Place Charlotte/ArrowoodResponded 2 October 2017

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Babysitting
Dry Cleaning
Banquet Room
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$102 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Romantic Hotel in Charlotte
#18 Family Hotel in Charlotte
#34 Business Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$102 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Romantic Hotel in Charlotte
#18 Family Hotel in Charlotte
#34 Business Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (89)
Room & Suite (52)
Dining (14)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Pamela P
24 August 2017|
AnswerShow all 7 answers
Response from WITNESSPHOTO | Reviewed this property |
no
0
Votes
cricket44314
22 March 2017|
AnswerShow all 5 answers
Response from tk1410 | Reviewed this property |
I do not know. However, here is the phone number there 704-522-8400, give them a ring
1
Vote
beckaboo14
7 December 2016|
AnswerShow all 2 answers
Response from Shalai C | Property representative |
Hello! Thank you for choosing our location. We do not have a smoking section because we are a 100% non-smoking facility. There is a penalty of $300 if a guest is found to violate our policy. Thank you.
0
Votes
Room Tips
"Choose another hotel"
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"Stayed on fourth floor. Liked this location."
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"We had a parking lot view looking out over the back of the hotel and were on the 6th floor. Nice and quiet."
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"Go somewhere else!"
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