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No toilet paper holder no towel holder small mini fridge freezer section doesn't work HBO works off and on bed comfortable ice machine outside on first floor internet speed is fast. Friendly staff at front desk
I’ll go bullet by bullet for an easy read
1. The staff was very friendly esp the manager. He was upfront about their rates and their policy of your leave a night early.
2. The “bed” is the most important comment in regards to any...More
I was there for three nights while they were (are) in the midst of renovations. The painters in the office set off the alarm system that had everyone spilling out of their rooms at 9:30 AM on a Sunday. The night before, my room keys...More
Let’s just say I decided to stay for the rate and reviews that could go either way. Why the great reviews especially the one” takes the cake”, NO it doesn’t! We stayed two nights that started with BOTH hotel ice machines broken, ok fine. Felt...More
Date of stay: April 2018
3 Thank Monica D
Response from Jay K, Owner at Suburban Extended Stay Charlotte-PinevilleResponded 26 July 2018
Dear Rosa C,
Thank you for being our guest and for taking the time to write your comprehensive review. Our aim is to provide all of our guest’s great customer service with a unique and memorable experience. I regret that we were not able to...More
It was very good and relaxing stay. No hassle, most of the store was within 5 min distance. Staff was very friendly and always ready to help. Rooms were clean and very well maintained. Highly recommend.More
Date of stay: September 2017
Thank Doli P
Response from Jay K, General Manager at Suburban Extended Stay Charlotte-PinevilleResponded 3 April 2018
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an...More