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Hyatt Place Charlotte Airport/Lake Pointe

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#14 of 176 Hotels in Charlotte
Certificate of Excellence
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Hyatt Place Charlotte Airport\/Lake Pointe
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547 Reviews from our TripAdvisor Community

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Showing 541: English reviews
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Charlotte, NC, United States
Reviewed 2 days ago NEW

I flew into Charlotte and had to drive to Winston-Salem for a business meeting. Was scheduled to fly back out the next morning, so I booked my room at the HYATT Place. It was GREAT!!! Very nice staff at check-in, arranging shuttle, and for breakfast. Room was superb!!! Shuttle was very convenient. Would certainly stay there again (may have to...

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Thank frederickw253
Myrtle Beach, South Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 3 February 2017 via mobile

I've stayed here often and this is a great property with a great staff! Management is great too and I would highly recommend this property to anyone traveling on business or leisure! This is a great hotel for families or the solo traveller and offers a free breakfast and an outdoor pool! They also offer a free airport shuttle and...

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Thank Greg8376
About Hotel's Favourite Review
Tyrone J, General Manager at Hyatt Place Charlotte Airport/Lake Pointe, responded to this review

Thank you for completing a review regarding your stay. We appreciate your kind words and will be sure to share with the team. We look forward to your return visit in the near future.

Burlington
Reviewed 2 days ago NEW

I enjoyed my stay. It was close to my convention. The room was clean, quiet and breakfast was great. The staff was efficient and answered all of my questions and anticipated all of my needs before I asked. Thank you for a great stay.

Review collected in partnership with Hyatt Hotels
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Thank 979yvonner
Chicago, Illinois, United States
Reviewed 3 days ago NEW

My experience at the hotel was good - the shuttle driver was helpful and friendly, and the front desk staff were very accommodating owing to the fact that we arrived before our rooms were ready. They kindly offered to store our luggage and call us when the rooms were ready - but since we had meetings, it worked out beautifully...

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Thank Michael C
Snow Camp, North Carolina
Reviewed 3 days ago NEW

Great location. In nice neighborhood. Staff went above and beyond to make my daughter's 14th birthday special. Spacious rooms. Breakfast very good. The only issue I had was the carpet and sofa needed shampoo. I always bring my cover for sofas. The carpet had blue/green stains on it.

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Thank Tammy A
New York City, United States
Reviewed 4 days ago NEW

Review collected in partnership with Hyatt Hotels
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Thank 841orlandoa
Weaverville
Reviewed 1 week ago

Our daughter had her international flight cancelled and we booked a room at the Hyatt close to the airport to be sure she would make her rescheduled flight the next day. Close to restaurant across parking lot. Clean rooms. Pillow were not good but beds comfy.

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Thank D7351OPlaurah
Tyrone J, General Manager at Hyatt Place Charlotte Airport/Lake Pointe, responded to this review

Thank you for completing a survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

Brunswick, United States
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Thank Hugh H
Tyrone J, General Manager at Hyatt Place Charlotte Airport/Lake Pointe, responded to this review

GEORGETOWN
Reviewed 1 week ago

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Thank GEORGE L
Tyrone J, General Manager at Hyatt Place Charlotte Airport/Lake Pointe, responded to this review

Boston, Massachusetts
Reviewed 1 week ago

Hotel was very accommodating about my ever later arrival due to airline problems. Everything was ready when I got there at 1am. I was traveling alone and felt very safe there. A little further away from the airport meant it was very quiet.

Review collected in partnership with Hyatt Hotels
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Thank Marybeth M
Tyrone J, General Manager at Hyatt Place Charlotte Airport/Lake Pointe, responded to this review

Thank you for completing a survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Pool
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Hyatt Place Charlotte Airport/Lake Pointe is located in Lake Pointe Business Park in southwest Charlotte, which makes it convenient for travelers visiting the corporate offices of local companies such as Belk, Compass Group USA and UTC. This Hyatt Place hotel is just five miles from the Charlotte Douglas International Airport and eight miles from uptown Charlotte. Enjoy a day of upscale shopping at SouthPark Mall or a delicious meal at one of several nearby restaurants, such as The Cheesecake Factory, CowFish Sushi Burger Bar or Ruth's Chris Steakhouse. Sports enthusiasts compete in soccer, softball and tennis tournaments year round at Renaissance Park and the Jeff Adams Tennis Center which are only one mile from the hotel. As a premier destination city, Charlotte's got a lot to offer its visitors. The hotel is located close to several Charlotte attractions such as Carowinds Theme Park, Billy Graham Library and the U.S. National Whitewater Center. ... more   less 

Additional Information about Hyatt Place Charlotte Airport/Lake Pointe

Address: 4119 Southstream Blvd, Charlotte, NC 28217-4505 (Formerly AmeriSuites Charlotte Coliseum)
Region: United States > North Carolina > Charlotte > Eagle Lake
Price Range: RM452 - RM1,006 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Charlotte Airport/Lake Pointe 3*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Hyatt Hotels Corporation so you can book your Hyatt Place Charlotte Airport/Lake Pointe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Charlotte City Park Hotel Charlotte
Hyatt Charlotte
Charlotte Hyatt Place
Hotel Style:
#15 Best Value Hotel in Charlotte
#29 Family Hotel in Charlotte
#37 Business Hotel in Charlotte
#37 Romantic Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Charlotte Airport/Lake Pointe staff and other travellers.
7 questions
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7 months ago
Fort Myers, Florida, United States
8 months ago
Thurmond, North Carolina
over a year ago

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Questions? Get answers from Hyatt Place Charlotte Airport/Lake Pointe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As always, upper floor and corner/end rooms tend to be quietest.”
 of 5 bubbles michaelcF244XD, 21 Mar 2017 | Read review
“Queen suites are spacious. Airport shuttle gets you to your room fast!”
 of 5 bubbles 897kathleent, 25 Nov 2016 | Read review
“Corner or back of bldg”
 of 5 bubbles TravelersFromCT5259, 12 Nov 2016 | Read review
“End of hall, higher floor=quieter room”
 of 5 bubbles 905walkers2014, 21 Aug 2016 | Read review
“All of the rooms was great”
 of 5 bubbles lljefferym, 17 May 2016 | Read review
5 of 5