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01/10/2017 02/10/2017
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    Hyatt Place Charlotte Airport/Lake Pointe

    4119 Southstream Blvd, Charlotte, NC 28217-4505
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    01/10/2017 02/10/2017
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    US$123
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    Traveller (85)
    Room & Suite (28)
    Pool & Beach (2)
    Homewood Suites by Hilton Charlotte/Ayrsley
    847 reviews
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    Overview
    • Excellent58%
    • Very good26%
    • Average10%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “city park” (14 reviews)
    “great hotel” (31 reviews)
    “parking lot” (26 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Free Airport Transportation
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
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    Homewood Suites by Hilton Charlotte/Ayrsley
    847 reviews
    #5 of 178 hotels in Charlotte
     
    Embassy Suites by Hilton Charlotte Ayrsley
    525 reviews
    #8 of 178 hotels in Charlotte
     
    Hampton Inn Charlotte - Uptown
    840 reviews
    #9 of 178 hotels in Charlotte
     
    Sonesta ES Suites Charlotte
    536 reviews
    #10 of 178 hotels in Charlotte
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (647)
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    1 - 5 of 639 reviews

    Reviewed yesterday via mobile

    Customer service is great at this hotel. The room was not so clean. We were however robbed while we were gone. Someone stole $300 worth of jewelry and undergarments. We were later informed that we should have requested for a safe from the reception area...More

    Thank Selina12013
    Reviewed 1 week ago

    Having got caught up in the unfortunate events of Irma we needed a hotel at short notice. Our flight had been cancelled in Atlanta and we had managed to get a flight out of Charlotte instead, this however meant an over night stay. I booked...More

    Thank Ed W
    Response from Chardai M, Manager at Hyatt Place Charlotte Airport/Lake PointeResponded 5 days ago

    Thank you for completing a Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words...More

    Reviewed 1 week ago

    More

    Review collected in partnership with Hyatt Hotels
    Thank D5182MPjenniferb
    Response from Chardai M, Manager at Hyatt Place Charlotte Airport/Lake PointeResponded 5 days ago

    More

    Reviewed 1 week ago

    More

    Review collected in partnership with Hyatt Hotels
    Thank Jennifer H
    Response from Chardai M, Manager at Hyatt Place Charlotte Airport/Lake PointeResponded 5 days ago

    More

    Reviewed 1 week ago

    Traveling home after evacuating the hurricane in south Florida. A welcome sight after 14 hours in traffic through traffic. Room was clean and air conditioning was quiet so sleeping was never an issue. Breakfast was very good despite some employees had flooded homes and no...More

    Review collected in partnership with Hyatt Hotels
    Thank 587joanl
    Response from Chardai M, Manager at Hyatt Place Charlotte Airport/Lake PointeResponded 5 days ago

    Thank you for completing a Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words...More

    Homewood Suites by Hilton Charlotte/Ayrsley
    847 reviews
    #5 of 178 hotels in Charlotte
     
    Embassy Suites by Hilton Charlotte Ayrsley
    525 reviews
    #8 of 178 hotels in Charlotte
     
    Hampton Inn Charlotte - Uptown
    840 reviews
    #9 of 178 hotels in Charlotte
     
    Sonesta ES Suites Charlotte
    536 reviews
    #10 of 178 hotels in Charlotte
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Concierge
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$101 - US$217 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #29 Family Hotel in Charlotte
    • #37 Business Hotel in Charlotte
    • #37 Romantic Hotel in Charlotte
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 122
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Priceline, Orbitz, Hotwire, Cancelon, TripOnline SA, Cheap Tickets and getaroom.com so you can book your Hyatt Place Charlotte Airport/Lake Pointe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • North Carolina >
    • Charlotte >
    • Eagle Lake
    • Also Known As
    • Hyatt Place Charlotte City Park Hotel Charlotte ,
    • Hyatt Charlotte ,
    • Charlotte Hyatt Place
    Add Photo Photos
    Traveller (85)
    Room & Suite (28)
    Pool & Beach (2)
    Hotel & Grounds (55)
    Bathroom (7)
    Nearby
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    Homewood Suites by Hilton Charlotte/Ayrsley
    847 reviews
    5.13 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Suzette F
    12 September 2016|
    AnswerShow all 7 answers
    Response from Tyrone J | Property representative |
    Our first shuttle leave the hotel at 4:30am. I hope this helps.
    0
    Votes
    Robin R
    1 August 2016|
    Answer
    Response from Moorthy K | Reviewed this property |
    They did not ask us for any deposit. They did take our credit card details when we checked in but no charges were applied until we checked out.
    0
    Votes
    Marc C
    13 July 2016|
    AnswerShow all 2 answers
    Response from Moorthy K | Reviewed this property |
    Yes it is. The hotel web site has a detailed Pet Policy statement. Shown below. Pet Policy "For guest staying 1-6 nights, a $75 non-refundable pet fee will be administered. Guests staying 7-30 nights, a $75 non-refundable... More
    0
    Votes
    Room Tips
    "The hotel is quiet and, as far as I know, all rooms are good."
    Read review
    "not 4th floor, it smells in the hallway :("
    Read review
    "As always, upper floor and corner/end rooms tend to be quietest."
    Read review
    "Queen suites are spacious. Airport shuttle gets you to your room fast!"
    Read review
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