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24/12/2017 25/12/2017
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    Renaissance Charlotte Suites Hotel

    2800 Coliseum Centre Dr, Charlotte, NC 28217-2394
    Hotel website
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    24/12/2017 25/12/2017
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    Savings alert: 33% below average rate

    The price you found is 33% lower than this hotel's average rate of US$133/night.

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    Traveller (157)
    Room & Suite (69)
    Dining (16)
    • Excellent55%
    • Very good29%
    • Average9%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “aveda products” (11 reviews)
    “living room” (34 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Free Airport Transportation
    Room Service
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
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    24 Dec25 Dec
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (907)
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    1 - 5 of 894 reviews

    Reviewed 3 weeks ago via mobile

    Hotel was decent and clean with very comfortable beds. At check-in, the staff seemed inept and always seemed like they were chasing after a fumbled football. The biggest problem that I had was that on check-out I discovered a $10.00 charge for parking even though...More

    Thank FrUsa1991
    Response from TeamMarriott, General Manager at Renaissance Charlotte Suites HotelResponded 3 weeks ago

    Dear Guest, Thank you for staying at our hotel. We apologize that you were overcharged for your stay. We assure you that this was not deliberate, and we apologize for the inconvenience this caused you. We're happy this was resolved at check out and the...More

    Reviewed 3 weeks ago

    Over 62 great rate, but no breakfast included. Breakfast was way more expensive than the discount was worth. The front desk clerk informed me that I did not receive breakfast with my room because it was at a discounted rate; some discount, breakfast was $30...More

    Thank sharonlK6282VS
    Response from TeamMarriott, General Manager at Renaissance Charlotte Suites HotelResponded 3 weeks ago

    Dear Sharon, Thank you for taking the time to review our hotel. We were glad to see that overall your stay had met your expectations, however, we apologize breakfast was not included in your discounted rate. We appreciate your feedback and assure you we are...More

    Reviewed 3 weeks ago

    I made reservations through American using my travel awards. When I tried to check in I was told by David that they could not find my reservation. I even showed him a copy of my email confirmation but that wasn’t good enough for him. I...More

    Thank Sekai G
    Response from TeamMarriott, General Manager at Renaissance Charlotte Suites HotelResponded 3 weeks ago

    Dear Sekai G, Please accept our apologies for your unfavorable experience at our hotel and for the problem you encountered with your reservation. Please allow us some time to look into this matter further. Our goal is to leave you with a better impression of...More

    Reviewed 4 weeks ago

    A colleague and I traveled to Charlotte for a continuing education presentation, and stayed here. The hotel's interior is very striking with 8 floors of rooms arranged in a perimeter around a central atrium. Glass elevators are a nice touch! We were very impressed with...More

    Thank EllenRN
    Response from TeamMarriott, General Manager at Renaissance Charlotte Suites HotelResponded 3 weeks ago

    Dear EllenRN, Thank you for the numerous compliments in your feedback, we were so glad to read you enjoyed your stay. We love to read reviews that describe our prominent interior, spacious suites, and comfortable bedding with its ample supply of pillows. It was unfortunate...More

    Reviewed 6 November 2017

    I was here less than 12 hours and several things went wrong. Called for van pickup at airport and was told it was coming right away. I waited 28 minutes for it to show. Took a total of 45 minutes from call to hotel arrival....More

    Thank sump6080
    Response from 00gc, Manager at Renaissance Charlotte Suites HotelResponded 5 weeks ago

    Dear sump6080, thank you for being our guest and for the review of our hotel. We apologize for the difficulties you experienced during your stay. This is not the level of service we generally provide and certainly does not meet our standards. We are deeply...More

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    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Restaurant
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Meeting Rooms
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    • Hot Tub
    • Price range
    • US$100 - US$259 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #19 Romantic Hotel in Charlotte
    • #24 Business Hotel in Charlotte
    • #26 Family Hotel in Charlotte
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 275
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Expedia, Booking.com, Priceline, Hotels.com, Travelocity, Hotwire, Orbitz, Cancelon and getaroom.com so you can book your Renaissance Charlotte Suites Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • North Carolina >
    • Charlotte >
    • Eagle Lake
    • Also Known As
    • Renaissance Charlotte Hotel Charlotte ,
    • Charlotte Renaissance
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    Traveller (157)
    Room & Suite (69)
    Dining (16)
    Hotel & Grounds (108)
    Business Centre & Event Rooms (12)
    Bathroom (8)
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    Ask a question
    Questions & Answers
    12 July 2017|
    AnswerShow all 10 answers
    Response from Julie S | Reviewed this property |
    15 December 2016|
    AnswerShow all 4 answers
    Response from LadyEll | Reviewed this property |
    It is an inside pool, however, I didn't use it.
    27 October 2016|
    AnswerShow all 5 answers
    Response from ss309556 | Reviewed this property |
    As per the earlier comments, it is a separate area....there are some adjoining rooms as well if that is needed. But one thing i would add is that there is nothing within easy walking distance (couple blocks) for restaurants... More
    Room Tips
    "This property is beautiful, I cannot lie. I was just disappointed about the breakfast not being included. I..."
    Read review
    "Don’t go there"
    Read review
    "No free parking."
    Read review
    "Don't stay here!! Room 534 is horrible."
    Read review
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