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Sheraton Charlotte Hotel

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Sheraton Charlotte Hotel
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304 Reviews from our TripAdvisor Community

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Showing 303: English reviews
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Washington DC, District of Columbia
Reviewed 4 days ago NEW

The Charlotte Sheraton is connected to Le Meridien, they are both SPG hotels, and you'll see a lot of the same staff/products at both. While travelling for work for about 5 months, I've stayed at both different weeks. Le Meridien is my 1st choice, and Sheraton 2nd, though the amenities and difference is not very large between the two. The...

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Helpful?
Thank midnsingh
Jakarta, Indonesia
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

Stayed there for one night, mainly to explore the NASCAR Hall of Fame, which is within walking distance. Check in was a bit difficult, since several sets of room keys did not work and eventually the battery in the door needed to be changed. Front office staff handled the situation friendly and professionally and deserves huge credit (also, on the...

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Thank jtkJakarta
About Hotel's Favourite Review
Chattanooga, Tennessee
Reviewed 1 week ago via mobile

The Sheraton is located just off the beaten path, but a short walk from decent restaurants, or an inexpensive Uber ride. Meeting rooms were comfortable, attentive staff, good food for the meeting breakfast and lunch, good business center...and the wi-fi worked great!!!

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Thank DealScout
Illinois
Reviewed 1 week ago

This is a very nice hotel for business or visiting Charlotte. It is close enough to everything and you do not have to pay the prices of downtown. The staff is very friendly and the offer free shuttle service to the local area which is a plus. Overall a good stay.

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Thank Rebel82
Tulsa, Oklahoma
Reviewed 2 weeks ago via mobile

This is a lovely hotel experience. It's just on the edge of downtown Charlotte within walking distance of restaurants and night life. It's also within a stone's throw of the NASCAR hall of fame museum if you're in to that kind of thing. The rooms are updated and well appointed. Lobby is very nice. And there are shared food and...

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Helpful?
Thank Dianne D
Medfield
Reviewed 2 weeks ago via mobile

Outstanding value. We booked a night for $78. Very comfortable bed. Best pillows ever! One star off for parking. $20 was excessive for one night. That could be a deal breaker for me on a return to Charlotte.

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Thank Quivet
San Antonio, TX
Reviewed 2 weeks ago

This hotel has very good customer service and excellent amenities. But no amount of customer service can make up for noise from 11pm to 4am that makes sleep nearly impossible. Look at a map. Note the highway that encircles the hotel, the two nearby medical centers and several nearby fire stations. The result is surround sound sirens about every 15...

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Helpful?
Thank jnwbman
LM_Sam, Public Relations Manager at Sheraton Charlotte Hotel, responded to this review

Thank you for taking the time to review the Sheraton Charlotte Hotel, jnwbman. I sincerely apologize for the noise disruption(s) you experienced while staying with us. We take great pride in providing each guest with a superior stay and while we met your expectations in customer service, it seems we have just fallen short. I do hope you allow us...

Raleigh, North Carolina
Reviewed 3 weeks ago via mobile

Hotel ranks #1 for customer service, #1 in room stay and quality. Didnt have free breakfast but it had value. Every shift of front desk was first rate with valet service and housekeeping matching. Love this place

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1Thank Pam A
Phoenix, Arizona
Reviewed 3 weeks ago via mobile

Every time we arrive at this hotel, we are always greeted with a smile! Wayne always goes above and beyond to make sure our stay in Charlotte is always a great experience. The customer service is always A++ and I never feel disappointed when leaving this hotel, like I feel at other hotels. Keep up the great work & excellent...

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Thank reginawwwwwwwwwww
New Jersey
Reviewed 3 weeks ago via mobile

Stayed here for a business conference. Fairly close to airport (about $15 uber ride) and in walking distance of a variety of stores/restaurants (if you don't mind walking about 15 minutes). The main areas (lobby/restaurant), rooftop and gym are modern, but some rooms are quite outdated and could use some work. It is clear they are doing some renovations on...

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Helpful?
Thank GMRD19

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
Official Description (provided by the hotel)
The Sheraton Charlotte Hotel is ideally located in uptown, near many dining, shopping, and entertainment options. Many attractions are within walking distance, such as the Charlotte Convention Center, Blumenthal Performing Arts Center, the Panthers’ Bank of America Stadium, and the Bobcats’ Time Warner Arena. Charlotte Douglas International Airport (CLT) can be reached in 15 minutes by car.Retreat to one of our 304 newly renovated guest rooms and suites, filled with everything you need for a comfortable home away from home. Stay connected with wireless High Speed Internet Access, and enjoy a blissful night’s rest in The Sheraton Sweet Sleeper™ Bed.At the Link at Sheraton(SM) experienced with Microsoft® in our lobby, surf the web on our terminals or bring your laptop for complimentary wireless High Speed Internet Access. Stay in shape at our Sheraton Fitness center, and relax in the outdoor pool, indoor pool, or hot tub.Start your day with a warm, hearty breakfast in our all-day dining restaurant. After a full day with family, friends, or colleagues, gather over a meal and refreshing drinks at Float, our poolside restaurant and bar.Whether you’re planning a convention, meeting, or social event, our team of professionals will be happy to help you tailor the perfect gathering. Our 35 function spaces, including five impressive ballrooms, offer state-of-the-art audiovisual technology and wireless High Speed Internet Access, making the Sheraton Charlotte Hotel the perfect place to bring everyone together. ... more   less 

Additional Information about Sheraton Charlotte Hotel

Address: 555 S McDowell St, Charlotte, NC 28204-2605
Region: United States > North Carolina > Charlotte > Second Ward
Price Range: RM548 - RM1,418 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Charlotte Hotel 3.5*
Number of rooms: 304
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Charlotte Hotel staff and other travellers.
4 questions
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Pensacola, Florida
over a year ago
6 months ago

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Questions? Get answers from Sheraton Charlotte Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“become an SPG member”
midnsingh, 26 Apr 2017 | Read review
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5 of 5