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Sheraton Charlotte Hotel

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Traveller (135)
Room & Suite (48)
Dining (8)
Overview
  • Excellent32%
  • Very good23%
  • Average21%
  • Poor12%
  • Terrible12%
Travellers talk about
“le meridien”(14 reviews)
“power outlets”(5 reviews)
“rooftop bar”(9 reviews)
AMENITIES
Free Wifi
Breakfast Available
Pool
Non-Smoking Rooms
Restaurant
Room Service
Family Rooms
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Charlotte Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Charlotte Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (428)
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426 results
Traveller rating
129
98
93
53
53
Traveller type
Time of year
LanguageEnglish
129
98
93
53
53
Show reviews that mention
All reviewsle meridienpower outletsrooftop barclub levelbusiness conferenceguest servicesevery weeknascar hall of famefitness centergreat customer servicei highly recommend this hotelchecking inoutdoor poolaishaabbyspgevokes
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1 - 5 of 426 reviews
Reviewed 2 days ago via mobile

I recently visited for a work conference. Because my flight arrived before check-in at 3pm, I knew I would have to wait. The clerk at the desk took my cellphone number to call when the room was ready. After 4pm, I checked on the room....More

Thank jacurry2018
Hotel's Favourite
Reviewed 22 May 2018 via mobile

My only complained was no sign of housekeeping during our two nights. Where were they? Did they not offer it with a two night stay? Upon our arrival and being a Starwood Preferred Guest we were upgraded to the Club Level (and top floor). Access...More

Thank trivial_matter
Response from CharlotteSheraton, General Manager at Sheraton Charlotte HotelResponded 23 May 2018

It was an honor to be chosen as the host for Charlotte’s inaugural edition of the “Days of the Dead” convention and we thank you for taking the time to share your experience. We are always delighted to receive feedback from our valued SPG members...More

Reviewed 1 week ago via mobile

First time to stay at this location and had a great experience. Very friendly staff. Lobby is inviting and well appointed. Rooms are clean, modern and well appointed too. My room faced an interstate but very little noise. Didn’t eat at the hotel as I...More

Thank airzero
Response from CharlotteSheraton, General Manager at Sheraton Charlotte HotelResponded 1 week ago

We’re delighted that it seems as if your first visit to the Sheraton Charlotte will not be your last, and we thank you for taking the time to share your wonderful review. We were glad to learn that all aspects of your experience exceeded your...More

Reviewed 1 week ago via mobile

As an SPG member, I would give this hotel a 4. However the gym I just went to made me rethink. It’s excellent btw and the pool is really nice too. Loved the wet refrigerated cold towels in the workout room with a basket of...More

Thank John M
Response from CharlotteSheraton, General Manager at Sheraton Charlotte HotelResponded 1 week ago

Thank you so much for taking the time to share this detailed review regarding your recent stay with us at the Sheraton Charlotte. It was wonderful to learn that you enjoyed your stay and that our recreational fitness areas exceeded your expectations. It is our...More

Reviewed 3 weeks ago

I take the shuttle every day that I stay at the Sheraton - which is 4/7 days a week for the past 9 months. Montel brightens my day with his energy. He is professional, personable and an excellent shuttle driver.More

Thank mmsitges
Response from CharlotteSheraton, General Manager at Sheraton Charlotte HotelResponded 3 weeks ago

And your kind words have brightened our day! We appreciate every type of guest feedback, as it provides us with information into what we are succeeding in providing and what we need to do better to ensure that every experience at our hotel is nothing...More

View more reviews
About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Meeting Rooms
Wheelchair Access
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Room Service
Pets Allowed ( Dog / Pet Friendly )
Conference Facilities
Breakfast Available
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$114 - US$291 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$114 - US$291 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (135)
Room & Suite (48)
Dining (8)
Pool & Beach (6)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
196denysec
30 December 2017|
AnswerShow all 3 answers
Response from catwmn2xVT | Reviewed this property |
Hello, yes the rooms we have had during numerous stays have all had a safe. Enjoy your stay!
1
Vote
TravelgalMAM
20 June 2017|
Answer
Response from John W | Reviewed this property |
Call the hotel is my best answer. They do have a quality fitness center as hotel fitness centers go it would have to be 4 stars out of 5
0
Votes
tsublue
25 October 2016|
AnswerShow all 4 answers
Response from al b | Reviewed this property |
matter of fact here their number. 704) 372-4100
0
Votes
Room Tips
"I was in a front facing room and was not bothered by traffic sounds, etc."
Read review
"ask for the upper level far from the lifts"
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"2nd floor rooms have easy accessibility to the adjoining Le Meridien hotel and gym"
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"beautiful view"
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