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All reviews separate toilet water closet front desk sitting area desk area soccer tournament pocket door free breakfast is refrigerator and microwave parking lot is check in was quick and easy exercise room housekeeping staff restaurants and shops walk in shower rooms were very clean stayed nights
Nothing terrific about the place; it’s a normal avg hotel. It was clean, the bed is soft which I like, the indoor pool is good however no hot tub and the water was chilly. The main hallway that everyone uses is very narrow and you...More
Response from CraigAustinSHS, General Manager at SpringHill Suites Charlotte Ballantyne AreaResponded 5 weeks ago
Thank you for your recent stay with us and for talking the time to review our hotel. Thank you for pointing out our clean and comfy beds. During your stay our hotel was sold out with teams and groups and was at capacity....More
We were comfortable in our over night stay.
The staff were all very nice. Check in was a breeze. The room was clean.
The breakfast is your basic continental spread , cereal, pastries, waffle maker, sausage, eggs, fruit option and yogurt. There was plenty of...More
The hotel is great and staff at reception really nice. Unfortunately, the hotel overcharged me of £300 for a room I didn't book. It has been 4 days now and nobody confirmed they will pay me back.
This is ridiculous. I have waited 1h on...More
This is an acceptable place to stay when in Charlotte. The breakfast is good. They do you have a bar that serves some food. The rooms are big and have a refrigerator my only problem this time was that air-conditioner was very loud and woke...More
Very nice and professional staff, well maintained hotel, clean, plenty of room to work separately from the sleeping area, enjoyed the fresh peaches at breakfast. Close to restaurants, shopping, and soccer fields. Would definitely stay again!
Response from Charlotte S | Property representative |
Hello Benz 19,
Thank you for your inquiry. For our pool restrictions anyone age 13 years and younger must have adult supervision. For our fitness center age 14 and younger is not allowed to use the equipment. Age 15 and 16... More
Hello Benz 19,
Thank you for your inquiry. For our pool restrictions anyone age 13 years and younger must have adult supervision. For our fitness center age 14 and younger is not allowed to use the equipment. Age 15 and 16 must have adult supervision. Please contact the hotel directly if you have any additional questions. 704-817-1500