We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Ritz-Carlton, Charlotte

Show Prices
#18 of 176 Hotels in Charlotte
Certificate of Excellence
GreenLeadersSilver level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Ritz-Carlton, Charlotte
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

574 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 570: English reviews
Start your review of The Ritz-Carlton, Charlotte
 Click to rate
Mooresville, North Carolina
Reviewed 6 days ago NEWvia mobile

Our experience was wonderful from valet to checkout. The staff was friendly And helpful. The bar was so nice and our waitress Kelly was phenomenal. She offered great suggestions and knew a lot about the hotel as well as Charlotte. We had the cheese platter and a few cocktails while waiting for our room. We told her it was our...

 Report
Helpful?
Thank Dawn A
Boca Raton, Florida
Reviewed 1 week ago NEW

When you are at a Ritz, you have higher expectations. I have been to a lot of Ritz hotels around the world and this the worst I have been to. I will start with whats positive though (we stayed in a suite for a week): - The staff. The staff is really amazing; very polite, friendly and helpful.Thumbs up! -...

 Report
Helpful?
Thank Krystelle005
SeamusRitz, Director of Sales at The Ritz-Carlton, Charlotte, responded to this review

Good Afternoon, We are disappointed to hear we did not meet your expectations during your stay. If you have time, I would love to speak with you directly in a little more detail about your stay. I can be reached directly at 704-972-4446. Thank you, Seamus Gallagher

Charlotte, North Carolina
Reviewed 1 week ago

I live in Charlotte but wanted to take my 86 year old parents someplace special to help me celebrate my 60th Birthday. From the moment we walked through the front doors we felt we had entered a different calmer, kinder world. With its muted atmosphere and dark wood lobby which extends into a great lounge with a fireplace, we immediately...

 Report
Helpful?
1Thank Margit P
Reviewed 1 week ago

The outstanding staff was very accommodating and helpful throughout our stay. The room was well appointed, spacious and the beds most comfortable. The lobby lounge was aesthetically pleasing and the appetizers and drinks were well done. An entertainment group was hosting a two night party event, so extra security was a comfort, but the inconvenience and noise was distasteful.

 Report
Helpful?
Thank lenitag2016
Los Angeles
Reviewed 2 weeks ago

Solid hotel. One of the smaller ritz carlton hotels, but very cozy. The BLT Steakhouse server as well as the meals were awesome. The PunchRoom had a uniquely amazing list of libations. I can't wait til I return next year!

Review collected in partnership with The Ritz-Carlton Hotel Company
 Report
Helpful?
Thank jihom2017
Charlotte, North Carolina
Reviewed 2 weeks ago

We arrived and were greeted kindly...it stopped there. I had to remind the staff about special items I asked for in the room when we arrived- champagne and Strawberries. It was our anniversary and I called ahead to confirm all the detail. We are a lesbian couple- that will be important later. When I asked about the special items at...

Review collected in partnership with The Ritz-Carlton Hotel Company
 Report
Helpful?
1Thank Miss864
SeamusRitz, Director of Sales at The Ritz-Carlton, Charlotte, responded to this review

Good Evening, We are disappointed to hear your feedback and that we did not meet your expectations. If you have time I would love to speak with you in a little more detail about your stay. My direct line is 704-972-4446. Kindly, Seamus Gallagher

Charlotte, United States
Reviewed 2 weeks ago

I took my friend for a "staycation" in my hometown. I have always loved Ritz properties, but this was the best! The staff was fantastic and one felt cared for. I will be back!! Thanks Ritz of Charlotte!!

Review collected in partnership with The Ritz-Carlton Hotel Company
 Report
Helpful?
Thank 964deirdrek
Belmont, North Carolina
Reviewed 2 weeks ago

Impeccable service. Made the evidence special for my birthday. Went above and beyond. Carmel with room service was the best I've seen in this field. I don't want to stay anywhere else! I appreciated all the extras that the staff did such as singing happy birthday and the strawberries and champagne.

Review collected in partnership with The Ritz-Carlton Hotel Company
 Report
Helpful?
Thank kristam57
Murfreesboro, United States
Reviewed 2 weeks ago

One of the best in the Ritz system. Staff is very attentive and helpful, this includes housekeeping to doormen. The bar area is a great place to gather with friends and listen to good music. The location of the hotel is convenient to most everything downtown.

Review collected in partnership with The Ritz-Carlton Hotel Company
 Report
Helpful?
Thank 489lynnl
Metuchen, New Jersey
Reviewed 3 weeks ago via mobile

I am a frequent visitor to Charlotte for business, and the Ritz is the nicest hotel I've stayed in by far. Its unpretentious full service, clean and well appointed rooms, spa like bathrooms make it a haven after a hectic day. The bars and restaurant are also excellent. Both bars, one is hidden, have delicious and adventurous drinks - a...

 Report
Helpful?
Thank lizappl

210 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (145)
Viewed
Bathroom (19)
Viewed
Room/Suite (40)
Viewed
Hotel & Grounds (8)
Viewed
Dining (7)
Viewed
View from Room (5)
Viewed
Pool/Beach Area (3)
Viewed
Other (63)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (65)
Viewed
Room/Suite (18)
Viewed
Hotel & Grounds (26)
Viewed
Business Centre/Function Rooms (2)
Viewed
Dining (6)
Viewed
Pool/Beach Area (1)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Charlotte hotels
Second Ward
Omni Charlotte Hotel
Omni Charlotte Hotel
#36 of 176 in Charlotte
1,845 reviews
Second Ward
Westin Charlotte
Westin Charlotte
#29 of 176 in Charlotte
1,466 reviews
Show Prices
Show Prices
Show Prices
Second Ward
Hilton Charlotte Center City
Third Ward
Charlotte Marriott City Center
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Located in the heart of vibrant Uptown Charlotte, The Ritz-Carlton, Charlotte, is a luxury hotel that brings an urbane sophistication through its innovative restaurants, dramatic skyline views, penthouse Spa & Wellness Center, spacious guest rooms and suites, and its environmental commitment that is rarely seen in a contemporary urban hotel. Included in the prestigious Condé Nast Traveler Gold List and Travel + Leisure World's Best Hotels, The Ritz-Carlton, Charlotte is perfect for families and couples, business executives and groups, each destined to enjoy an unforgettable experience just steps from the city's cultural heart. ... more   less 

Additional Information about The Ritz-Carlton, Charlotte

Address: 201 East Trade Street, Charlotte, NC 28202
Region: United States > North Carolina > Charlotte > First Ward
Price Range: RM1,816 - RM3,291 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Charlotte 5*
Number of rooms: 146
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Orbitz, Hotels.com, Priceline and Jetsetter so you can book your The Ritz-Carlton, Charlotte reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Ritz-Carlton, Charlotte Hotel Charlotte
Hotel Style:
#2 Luxury Hotel in Charlotte
#5 Green Hotel in Charlotte
#13 Romantic Hotel in Charlotte
#14 Business Hotel in Charlotte
#31 Family Hotel in Charlotte
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Charlotte staff and other travellers.
2 questions
Ask a question
Miami Beach, Florida
5 months ago
over a year ago

See all questions (2)

Questions? Get answers from The Ritz-Carlton, Charlotte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a room on the top floor to avoid the noise”
 of 5 bubbles Krystelle005, 19 Mar 2017 | Read review
“On the 10th floor,on the side facing Trade Street.....avoid this if you are a light sleeper! Street noisy past midnight.”
 of 5 bubbles lenitag2016, 13 Mar 2017 | Read review
“choose a high floor room for the view.”
 of 5 bubbles MarkS774, 15 Feb 2017 | Read review
“Ask for an upgrade”
 of 5 bubbles U314XGjasons, 13 Feb 2017 | Read review
“hope for an upgrade!”
 of 5 bubbles skipthelightfandango, 11 Jan 2017 | Read review
5 of 5