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The Ritz-Carlton, Charlotte

Expedia.comUS$539*
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#18 of 177 Hotels in Charlotte
Certificate of Excellence
GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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The Ritz-Carlton, Charlotte
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587 Reviews from our TripAdvisor Community

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Showing 583: English reviews
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Reviewed yesterday NEWvia mobile

If stayed at the Ritz Charlotte a half dozen times and have never been disappointed. The staff is always attentive and courteous. The chocolate smell when entering the long is familiar and reminds me of fun. The location in the center of the city can't be beat. Ask for a corner room as the views are great, and the suites...

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Helpful?
Thank Mathum M
Reviewed yesterday NEW

The staff at the Ritz Carlton were very attentive. They were very helpful and it was a pleasure interacting with them when necessary. We appreciated the excellent attention to detail. Beds are a little too soft for my comfort, but the rooms are wonderful. Very nice fitness center and the pool was beautiful. The front desk was especially attentive.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank ninan834
Los Angeles, California
Reviewed 2 days ago NEW

Centrally located to the best restaurants and entertainment Charlotte has to offer, this is the best hotel in Charlotte for business travelers. The room was clean, the bed and pillows were very comfortable and the room smelled divine! Thank you for a very pleasant stay Charlotte Ritz-Carlton!

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank LAgirl17
United States
Reviewed 5 days ago NEW

We checked into room 1504. The room looked like it had not been dusted in a year. There was a fresh blood stain on the carpet. There were liquid rings on the desk (i.e. glass condensation) that weren't cleaned up after the previous guest and were still wet. The sheets were ripped. This hotel does not meet the normal Ritz...

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Helpful?
Thank lepmd
SeamusRitz, Director of Sales at The Ritz-Carlton, Charlotte, responded to this review

Good Day, We are disappointed to hear about your experience. If you have a moment I would love to speak with you in a little more detail about your stay. I can be reached directly at 704-972-4446. Kindly, Seamus Gallagher

Reviewed 1 week ago

Eager to please, wonderful suites, nice bar, pool is awesome. BLT Steak's food is supreme! Charger for our Tesla is located right in the valet area & when it's occupied, valet makes sure it's charged while in parking deck. Front desk staff is professional & kind as well as the bellman & in room dining staff.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank 855kimberlyn
SeamusRitz, Director of Sales at The Ritz-Carlton, Charlotte, responded to this review

Kimberlyn, Thank you so much for the review. We are thrilled to hear you enjoyed your stay and look forward to welcoming you back! Seamus

Cincinnati, Ohio
Reviewed 1 week ago

My daughter was married in Charlotte NC and the bridal party stayed at the Ritz Carlton. We were warmly welcomed, all rooms were beautifully appointed and the bridal suite superb. The staff met all our needs, accommodated all requests, and we had many. The rehearsal dinner was at the hotel and the Chef created the most memorable dinner with his...

Review collected in partnership with The Ritz-Carlton Hotel Company
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1Thank Linda O
Atlanta, United States
Reviewed 1 week ago

Wonderful experience while in town for a wedding. Accessible, stunning decor, accommodating staff. Would definitely return. Particularly liked the special treats in the lobby that changed daily-sorbets, breakfast pastries, coffee. Sweet turn down treats were a nice touch as well.

Review collected in partnership with The Ritz-Carlton Hotel Company
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1Thank 606stephenmb
Reviewed 2 weeks ago

A high-priced property where the elevator doesn't work, and the front desk lady obviously has something better to do than check in guests. Almost oppressively high-style in the trendy light-through-translucent marble, furniture like you have never seen before, see our lobby wine cellar right there way, but the furniture in the lobby was sticky from last night's spilled whatever. All...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Will F
SeamusRitz, Director of Sales at The Ritz-Carlton, Charlotte, responded to this review

Good Day Will, We are disappointed to hear we did not meet your expectations. If you have time, I would love to speak with you in a little more detail about your stay. I can be reached directly at 704-972-4446. Thank you, Seamus

Charlotte, North Carolina
Reviewed 2 weeks ago via mobile

Happy Hour was fabulous!! The appetizers were delicious! The bartender was awesome! The crowd was festive! I had a wonderful time!! Brandon and Jessica made sure that we were well taken care of! I will definitely attend the next gathering!!

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Thank masoncrawford
Cornelius, North Carolina
Reviewed 2 weeks ago via mobile

This review is for the RC as a whole, including conference facilities, staff, bar, and of course the chocolate shop. First off, the conference staff was impeccable. I guess I'm a little OCD because there are some small details I noticed that certainly don't make or break a place but that could (and in my opinion at a luxury establishment)...

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Thank jpharkey

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Located in the heart of vibrant Uptown Charlotte, The Ritz-Carlton, Charlotte, is a luxury hotel that brings an urbane sophistication through its innovative restaurants, dramatic skyline views, penthouse Spa & Wellness Center, spacious guest rooms and suites, and its environmental commitment that is rarely seen in a contemporary urban hotel. Included in the prestigious Condé Nast Traveler Gold List and Travel + Leisure World's Best Hotels, The Ritz-Carlton, Charlotte is perfect for families and couples, business executives and groups, each destined to enjoy an unforgettable experience just steps from the city's cultural heart. ... more   less 

Additional Information about The Ritz-Carlton, Charlotte

Address: 201 East Trade Street, Charlotte, NC 28202
Region: United States > North Carolina > Charlotte > First Ward
Price Range: RM1,761 - RM3,266 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Charlotte 5*
Number of rooms: 146
Reservation Options:
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Also Known As:
The Ritz-Carlton, Charlotte Hotel Charlotte
Hotel Style:
#2 Luxury Hotel in Charlotte
#5 Green Hotel in Charlotte
#13 Romantic Hotel in Charlotte
#14 Business Hotel in Charlotte
#31 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Charlotte staff and other travellers.
2 questions
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Miami Beach, Florida
6 months ago
over a year ago

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Questions? Get answers from The Ritz-Carlton, Charlotte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not room 1504”
lepmd, 21 Apr 2017 | Read review
“get a room on the top floor to avoid the noise”
Krystelle005, 19 Mar 2017 | Read review
“On the 10th floor,on the side facing Trade Street.....avoid this if you are a light sleeper! Street noisy past midnight.”
lenitag2016, 13 Mar 2017 | Read review
“choose a high floor room for the view.”
MarkS774, 15 Feb 2017 | Read review
“Ask for an upgrade”
U314XGjasons, 13 Feb 2017 | Read review
5 of 5
Expedia.com
US$539* /night
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TripAdvisorUS$539
RitzCarlton.comUS$539
Orbitz.comUS$539
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Prices are for 1 room, 2 adults
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