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The Ritz-Carlton, Charlotte

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#28 of 180 Hotels in Charlotte
Certificate of Excellence
GreenLeadersSilver level
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The Ritz-Carlton, Charlotte
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508 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton, Charlotte
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Showing 505: English reviews
Sarasota, Florida, USA
Level Contributor
113 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 24 July 2015

This hotel was absolutely amazing! The amenities in the suite made the stay just the more comfortable. The hotel staff was very attentive and the downstairs bar and restaurant were great! I especially enjoyed Bar Cocoa and its delectable treats. I would definitely stay here again.

Helpful?
Thank Julie F
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 July 2015

The service was amazing, staff greeted us by name on several different occasions. The suite was awesome, I wish we had been on a higher floor with better views of the city. The Spa was excellent, very clean, very professional, very nice amenities. We had massages Friday, and spent most of our trip just relaxing in and around the hotel.... More 

Helpful?
Thank Ed W
Charlotte, North Carolina
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 8 July 2015

My last stay at the hotel was for business, but I have stayed with my wife for a nice weekend away. This hotel nails the service expected at 5 star. The rooms great. The standard rooms are well appointed and a good size. The bathrooms have dual sinks, a separate shower and bathtub. The suites are nice, but I'm not... More 

Helpful?
1 Thank Joe C
New Orleans, Louisiana
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 3 July 2015

We were here for a conference. The hotel staff was outstanding and really when above and beyond expectation. The service throughout the property was great. The room was large and clean. The bathroom was very nice. Great lounge on the higher level floor and also great lobby bar. Would highly recommend.

Helpful?
1 Thank Christopher R
Hudson, Ohio
Level Contributor
58 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 19 June 2015

The Charlotte Ritz is a wonderful oasis in the middle of UpTown. You will need to choose carefully between the City Side (loud and crazy if you want to sleep) and the Garden side (much quieter but still a little noisy). The staff make up for any inconvenience! William in the early mornings and Mark in the afternoons looks after... More 

Helpful?
1 Thank NOTL21
NSW
Level Contributor
130 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 15 June 2015

Last time we visited the Ritz Carlton Charlotte, it was a Saturday night. We didn't get a wink of sleep because of the Epicenter - yes, it was that loud! This time we were there on a Monday night and it was a much better experience. The staff were great - Michael looked after our bags and was fantastic. The... More 

Helpful?
2 Thank AngieNSW
Florida City, Florida
Level Contributor
137 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
Reviewed 1 June 2015 via mobile

This Ritz Carlton is in line with what you expect for a Ritz. The rooms are up to date, clean, comfortable and spacious. We were upgraded to an exec suite which has 1.5 baths. The bed is very comfortable, coffee maker, liquor and refrigerator in room with reasonable mini bar fees. The front desk and valet were all pleasant, the... More 

Helpful?
1 Thank 5startraveler
Pittsburgh, Pennsylvania
2 reviews
Reviewed 28 May 2015

My family recently stayed at this Ritz in May 2015. Having stayed in several RC properties this past year, I can say that the Charlotte location was a delight. The hotel features a modern and fresh design. The lobby area was welcoming and the staff seemed to always something interesting going on whether it was a complimentary dessert tasting station... More 

Helpful?
Thank Loric63
Level Contributor
68 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 24 May 2015 via mobile

This is one of the best hotels: beautiful, exceptional customer service, first class spa and great food at BLT restaurant. There was live music when we had brunch on Sunday. Pool and spa has everything you need: nice amenities and hair products that you may need, one of the best spas I have ever been too, and I am spoiled... More 

Helpful?
1 Thank Elina W
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 May 2015

My wife and I stayed there for a weekend getaway. We were greeted by a young man named Mark at the front desk who was simply the most gracious and helpful imaginable. After a long day and flight he anticipated our every need. What a wonderful ambassador for the Ritz folks!! The food at BLT was awesome, by the way.... More 

Helpful?
1 Thank Gerard E

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Located in the heart of vibrant Uptown Charlotte, The Ritz-Carlton, Charlotte, is a luxury hotel that brings an urbane sophistication through its innovative restaurants, dramatic skyline views, penthouse Spa & Wellness Center, spacious guest rooms and suites, and its environmental commitment that is rarely seen in a contemporary urban hotel. Included in the prestigious Condé Nast Traveler Gold List and Travel + Leisure World's Best Hotels, The Ritz-Carlton, Charlotte is perfect for families and couples, business executives and groups, each destined to enjoy an unforgettable experience just steps from the city's cultural heart. ... more   less 

Additional Information about The Ritz-Carlton, Charlotte

Address: 201 East Trade Street, Charlotte, NC 28202
Region: United States > North Carolina > Charlotte > First Ward
Price Range: RM2,018 - RM3,322 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Charlotte 5*
Number of rooms: 146
Reservation Options:
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Also Known As:
The Ritz-Carlton, Charlotte Hotel Charlotte
Hotel Style:
#2 Luxury Hotel in Charlotte
#4 Green Hotel in Charlotte
#13 Romantic Hotel in Charlotte
#14 Business Hotel in Charlotte
#31 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Charlotte staff and other travellers.
2 questions
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Miami Beach, Florida
1 month ago
over a year ago

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Questions? Get answers from The Ritz-Carlton, Charlotte staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel interior very quiet. Street side loud on weekend from neighboring venues.”
 of 5 bubbles Katwoman57, 14 Nov 2016 | Read review
“Ask if they can upgrade you to a suite...usually if they have one, they upgrade us”
 of 5 bubbles U314XGjasons, 1 Nov 2016 | Read review
“Higher floors tend to be quieter”
 of 5 bubbles FamFunIllinois, 1 Oct 2016 | Read review
“On the weekend chose a room away from the Epicenter across the street”
  • Executive Desk
 of 5 bubbles rickbryant123, 21 Aug 2016 | Read review
“Get opposite side of Epicenter and do visit the 18th floor in the evening whether you use the pool or not.”
 of 5 bubbles Stonewall90, 7 Aug 2016 | Read review
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