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The Ritz-Carlton, Charlotte

TravelocityUS$539*
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#17 of 177 Hotels in Charlotte
Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$539*
US$539*
US$539*
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The Ritz-Carlton, Charlotte
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602 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton, Charlotte
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Showing 598: English reviews
Cincinnati, Ohio
Reviewed 19 April 2017

My daughter was married in Charlotte NC and the bridal party stayed at the Ritz Carlton. We were warmly welcomed, all rooms were beautifully appointed and the bridal suite superb. The staff met all our needs, accommodated all requests, and we had many. The rehearsal dinner was at the hotel and the Chef created the most memorable dinner with his...

Review collected in partnership with The Ritz-Carlton Hotel Company
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1Thank Linda O
Atlanta, United States
Reviewed 17 April 2017

Wonderful experience while in town for a wedding. Accessible, stunning decor, accommodating staff. Would definitely return. Particularly liked the special treats in the lobby that changed daily-sorbets, breakfast pastries, coffee. Sweet turn down treats were a nice touch as well.

Review collected in partnership with The Ritz-Carlton Hotel Company
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1Thank 606stephenmb
Reviewed 12 April 2017

A high-priced property where the elevator doesn't work, and the front desk lady obviously has something better to do than check in guests. Almost oppressively high-style in the trendy light-through-translucent marble, furniture like you have never seen before, see our lobby wine cellar right there way, but the furniture in the lobby was sticky from last night's spilled whatever. All...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank Will F
SeamusRitz, Director of Sales at The Ritz-Carlton, Charlotte, responded to this review

Good Day Will, We are disappointed to hear we did not meet your expectations. If you have time, I would love to speak with you in a little more detail about your stay. I can be reached directly at 704-972-4446. Thank you, Seamus

Charlotte, North Carolina
Reviewed 11 April 2017 via mobile

Happy Hour was fabulous!! The appetizers were delicious! The bartender was awesome! The crowd was festive! I had a wonderful time!! Brandon and Jessica made sure that we were well taken care of! I will definitely attend the next gathering!!

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Thank masoncrawford
Cornelius, North Carolina
Reviewed 7 April 2017 via mobile

This review is for the RC as a whole, including conference facilities, staff, bar, and of course the chocolate shop. First off, the conference staff was impeccable. I guess I'm a little OCD because there are some small details I noticed that certainly don't make or break a place but that could (and in my opinion at a luxury establishment)...

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Thank jpharkey
Reviewed 3 April 2017

I have been to Charlotte quite a few times over the last 5 years and have stayed in many of the hotels (Marriott, Omni, Hilton, Ballantyne...). The Ritz Carlton is by far, a cut above the rest and is the place to stay if you need to be in Charlotte--either for vacation, or business, this Ritz has it all and...

Review collected in partnership with The Ritz-Carlton Hotel Company
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1Thank louist356
Columbia, United States
Reviewed 31 March 2017

From managers to valet to housekeeping, all staff members have VERY good attitudes and are wonderful to interact with. Furniture in Executive / Uptown suites we stayed in was quite dated/worn considering the price of the stay.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank christopherwC4331KA
SeamusRitz, Director of Sales at The Ritz-Carlton, Charlotte, responded to this review

Good Day Christopher, We appreciate your feedback on our ladies and gentlemen but disappointed to hear about your room. I believe my colleague has already reached out to you, but I am also available anytime and can be reached at 704-972-4446. Kindly, Seamus Gallagher Director of Sales & Marketing

Myrtle Beach, South Carolina
Reviewed 26 March 2017 via mobile

What a beautiful hotel in downtown Charlotte, North Carolina. We ate breakfast/brunch in the restaurant- BLT Steak. Delicious meal!!!! I ordered the eggs Benedict and my spouse ate a mushroom, bacon, and tomato omelet. Both dishes were superb!!!! The poached egg served on the Benedict was cooked to perfection - my compliments to the chef!!!! Our servers were so nice,...

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Thank CathyP1953
Mooresville, North Carolina
Reviewed 21 March 2017 via mobile

Our experience was wonderful from valet to checkout. The staff was friendly And helpful. The bar was so nice and our waitress Kelly was phenomenal. She offered great suggestions and knew a lot about the hotel as well as Charlotte. We had the cheese platter and a few cocktails while waiting for our room. We told her it was our...

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Thank Dawn A
Boca Raton, Florida
Reviewed 20 March 2017

When you are at a Ritz, you have higher expectations. I have been to a lot of Ritz hotels around the world and this the worst I have been to. I will start with whats positive though (we stayed in a suite for a week): - The staff. The staff is really amazing; very polite, friendly and helpful.Thumbs up! -...

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Thank Krystelle005
SeamusRitz, Director of Sales at The Ritz-Carlton, Charlotte, responded to this review

Good Afternoon, We are disappointed to hear we did not meet your expectations during your stay. If you have time, I would love to speak with you directly in a little more detail about your stay. I can be reached directly at 704-972-4446. Thank you, Seamus Gallagher

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the heart of vibrant Uptown Charlotte, The Ritz-Carlton, Charlotte, is a luxury hotel that brings an urbane sophistication through its innovative restaurants, dramatic skyline views, penthouse Spa & Wellness Center, spacious guest rooms and suites, and its environmental commitment that is rarely seen in a contemporary urban hotel. Included in the prestigious Condé Nast Traveler Gold List and Travel + Leisure World's Best Hotels, The Ritz-Carlton, Charlotte is perfect for families and couples, business executives and groups, each destined to enjoy an unforgettable experience just steps from the city's cultural heart. ... more   less 

Additional Information about The Ritz-Carlton, Charlotte

Address: 201 E Trade St, Charlotte, NC 28202-2423
Region: United States > North Carolina > Charlotte > First Ward
Price Range: RM1,697 - RM3,494 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Charlotte 5*
Number of rooms: 146
Reservation Options:
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Also Known As:
The Ritz-Carlton, Charlotte Hotel Charlotte
Hotel Style:
#2 Luxury Hotel in Charlotte
#5 Green Hotel in Charlotte
#13 Romantic Hotel in Charlotte
#14 Business Hotel in Charlotte
#31 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Charlotte staff and other travellers.
2 questions
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Miami Beach, Florida
7 months ago
over a year ago

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Questions? Get answers from The Ritz-Carlton, Charlotte staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't face the street. It seems they are always doing construction.”
GerardEvans, 21 May 2017 | Read review
“Higher floors have less street noise. But lower floors are quiet enough anyway.”
K6719KNcharlesm, 17 May 2017 | Read review
“not room 1504”
lepmd, 21 Apr 2017 | Read review
“get a room on the top floor to avoid the noise”
Krystelle005, 19 Mar 2017 | Read review
“On the 10th floor,on the side facing Trade Street.....avoid this if you are a light sleeper! Street noisy past midnight.”
lenitag2016, 13 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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