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HYATT house Charlotte Center City

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HYATT house Charlotte Center City
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1,083 Reviews from our TripAdvisor Community

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Showing 1,070: English reviews
Augusta, Georgia
Reviewed 2 days ago NEW

We visit Charlotte multiple times a year for leisure, as it is our favorite city to visit. We always stay at the Hyatt House. The rooms are like apartments, featuring a king bed, full kitchen and living room (we stay in the 1 bedroom suites). The views are amazing (the windows are almost floor to ceiling and cover the length...

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Helpful?
Thank jhinson2457
matthew_allen30, General Manager at HYATT house Charlotte Center City, responded to this review

Thank you for choosing us time and again as your home away from home. We appreciate you bringing your family back to us each time! Please come see us again soon!

Hilton Head, South Carolina
Reviewed 3 days ago NEW

Overall great stay. Rooms were comfortable plenty of space for the room. Great Location to the convention center. Easy walk back-and-forth. Only took us 10 to 15 minutes to walk to the convention center. Food was good for lunch and dinners. However breakfast was excellent

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank mikeb772017
matthew_allen30, General Manager at HYATT house Charlotte Center City, responded to this review

We are so happy you enjoyed your stay over the Spirit of Hope competition. We hope to see you and your family again next year for it!

Charlotte, North Carolina
Reviewed 3 days ago NEW

We are local to the Charlotte area and stayed here toward the end of December to celebrate my husband's birthday. I didn't want to speak $500 a night for the Ritz. It's hard to do that when you don't plan to enjoy the hotel and whatever they have to offer long enough to justify the cost. My primary goal was...

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Helpful?
Thank natakia1108
matthew_allen30, General Manager at HYATT house Charlotte Center City, responded to this review

Thank you so much for your kind review. We hope to see you back in Charlotte soon!

Reviewed 1 week ago

Super close to Spectrum Center. Took 2 sons to a Hornets game (we live out of town). Literally 1 minute walk. Super clean. Bed and pillow very comfortable. Free breakfast was good and Includes an omelette station. Very reasonably priced. Valet only but still cheaper than many surrounding hotels.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank scgray1
matthew_allen30, General Manager at HYATT house Charlotte Center City, responded to this review

So glad you were able to enjoy your trip with your sons. Please keep us in mind for other events!

Charlotte, North Carolina
Reviewed 1 week ago

Convient valet parking. Very close to Spectrum Arena. Don't stay on one of the top 2 floors if you want to sleep. Very loud humming noise. Valet was always prompt and courteous. Make sure to get to breakfast early! Convient to uptown Charlotte.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank jv207
matthew_allen30, General Manager at HYATT house Charlotte Center City, responded to this review

I apologize for the noise you heard while you were staying, I understand that makes it difficult to sleep. I do hope you give us another chance in the future, we would love to have you back.

Indian Head, Maryland
Reviewed 1 week ago via mobile

We had a great time at the Hyatt House. We stayed there for the Hornets/Heat game and we enjoyed our stay. The staff was pleasant and the room exceeded our expectations! The bar areas was clean and the food was very good. I would definitely stay there the next time we are in Charlotte!

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Thank Donte T
matthew_allen30, General Manager at HYATT house Charlotte Center City, responded to this review

We are so happy we are your hotel of choice in Charlotte! Please come back and see us any time.

Ronceverte, United States
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Christina W
matthew_allen30, General Manager at HYATT house Charlotte Center City, responded to this review

Troutman, North Carolina
Reviewed 1 week ago

I stayed at the Hyatt House for a business meeting. Overall the hotel is very nice. The food was good. Of all the things I had, I really enjoyed the triple cream mashed potatoes, tomato bisque and cheese grits. Those are awesome! Matt the bartender is great and Monique is fantastic to work with there. The room is more than...

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Helpful?
Thank MJGso
matthew_allen30, General Manager at HYATT house Charlotte Center City, responded to this review

Thank you for staying with us, I am sorry you did not like our color choices. I do hope you come see us again, we will be sure to put you in a room that receives more sunlight.

Farmville, Virginia
Reviewed 1 week ago

Stayed here after checking out Charlotte Hornets vs OKC basketball game. Literally 300' from the arena! Great place, super clean, loved it. We would definitely return and would highly recommend it. Breakfast was also great!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank davidfR353GD
matthew_allen30, General Manager at HYATT house Charlotte Center City, responded to this review

Thank you for staying with us! We look forward to seeing you here again!

Reviewed 2 weeks ago

This is a great location in uptown and the room was really nice. I only stayed for one night, but it would be great for anyone who is planning a longer stay, as it has a really nice kitchenette with pots/pans, plates, etc included. There was even a toaster in the room.

Review collected in partnership with Hyatt Hotels
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Thank Jenna W
matthew_allen30, General Manager at HYATT house Charlotte Center City, responded to this review

We hope you come stay with us longer next time! Please come see us again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hyatt house Charlotte Center City blends urban chic with the convenience of guest-empowered travel thru intelligent design, stress-free service and free-flowing amenities. Its 163 smartly designed guestrooms + suites feature flat panel TVs, MP3 docking stations and waffle terry bathrobes while free details include breakfast with made-to-order omelets, Starbucks brewed coffee and WI-FI throughout. Sample small plates, sip and socialize at the HBAR or Rooftop Terrace with lounge pool, alluring fireplace and cozy seating. Conveniently located adjacent to Time Warner Cable Arena. ... more   less 

Additional Information about HYATT house Charlotte Center City

Address: 435 E Trade St, Charlotte, NC 28202-2427 (Formerly Hotel Sierra Charlotte Center City)
Region: United States > North Carolina > Charlotte
Price Range: RM656 - RM1,405 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HYATT house Charlotte Center City 3*
Number of rooms: 163
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, HotelsforEveryone, Hyatt Hotels Corporation, Travelocity and Priceline so you can book your HYATT house Charlotte Center City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#5 Business Hotel in Charlotte
#7 Romantic Hotel in Charlotte
#14 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from HYATT house Charlotte Center City staff and other travellers.
15 questions
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Monroe Township, NJ
over a year ago
Ames, Iowa, United States
4 months ago

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Questions? Get answers from HYATT house Charlotte Center City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“corner rooms, request city view, higher up for better views”
 of 5 bubbles jhinson2457, 17 Jan 2017 | Read review
“All rooms are easily accessible, each floor is not too large,”
 of 5 bubbles teresaj360, 30 Dec 2016 | Read review
“Rooms at the rear of the hotel, facing the arena may be more quiet”
 of 5 bubbles mundus, 22 Nov 2016 | Read review
“Don't sleep in, the breakfast is top notch!”
 of 5 bubbles michaelsalbanese, 21 Nov 2016 | Read review
“Ask for a room with a view”
 of 5 bubbles shaggart1, 16 Nov 2016 | Read review
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