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HYATT house Charlotte Center City

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Traveller (363)
Room & Suite (248)
Dining (26)
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Overview
  • Excellent66%
  • Very good25%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“valet parking”(90 reviews)
“omelet station”(37 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,401)
There are newer reviews for HYATT house Charlotte Center City
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Traveller rating
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95
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11
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All reviewsvalet parkingtime warner arenaomelet stationomelet barfull kitchengreat hotelmade to order omeletsbasketball gamecomplimentary breakfastwalking distancerooftop poolvalet staffsmall kitchenking suitecenter citybed was very comfortableliving area
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191 - 195 of 1,379 reviews
Reviewed 22 May 2017

We stayed at the Hyatt House, and chose it for it's location, which by the way is excellent. Front desk staff were very quick, and helpful. The bar and lobby have a very modern but cold look to them, so we did not feel like...More

1  Thank Chris W
Response from matthew_allen30, General Manager at HYATT house Charlotte Center CityResponded 25 May 2017

Thank you for choosing to stay with us and leaving your review. We have begun the process to renovate our rooms, and will be doing so through the end of the year. Please come see us again, I hope we will have changed to your...More

Reviewed 21 May 2017

Always stay there. Great spot close to everything.wonderful staff. Loved it Great breakfast. Easy in and out. Walk to spectrum center, downtown, epic center ..so happy with the entire experience. Yay hyatt

Review collected in partnership with Hyatt Hotels
Thank caroleh325
Response from matthew_allen30, General Manager at HYATT house Charlotte Center CityResponded 25 May 2017

Thank you so much, this is just a fantastic review I will share with everyone!

Reviewed 18 May 2017 via mobile

I was here on business, and ate lunch here several days at the dining room on the 10th floor. Each day, it took an inordinate amount of time to get the food ready, even with advanced notice. The hotel seems fine, the staff are very...More

Thank baseplate
Response from matthew_allen30, General Manager at HYATT house Charlotte Center CityResponded 25 May 2017

Thank you for your review, but it sounds like you stayed at the Hyatt Place across the street rather than our hotel. Thank you for taking the time to review the hotel.

Reviewed 17 May 2017

The Hyatt House was a very nice, modern hotel right beside the Spectrum Center where we attending a concert. The valet parking was a little expensive but very convenient. The valets were super helpful and courteous. The free breakfast was very good. We experienced 2...More

1  Thank Gina R
Response from matthew_allen30, General Manager at HYATT house Charlotte Center CityResponded 25 May 2017

I am happy to hear that for the most part your stay was good, I am a little disappointed that you had issues with check in and billing. I do hope you give us another opportunity, we will work with our desk staff to correct...More

Reviewed 17 May 2017

Review collected in partnership with Hyatt Hotels
Response from matthew_allen30, General Manager at HYATT house Charlotte Center CityResponded 25 May 2017

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Room Service
Restaurant
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Heated pool
Outdoor pool
Details
Price range
US$151 - US$262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Charlotte
#7 Romantic Hotel in Charlotte
#14 Family Hotel in Charlotte
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$151 - US$262 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Charlotte
#7 Romantic Hotel in Charlotte
#14 Family Hotel in Charlotte
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (363)
Room & Suite (248)
Dining (26)
Pool & Beach (18)
Amenities (11)
Family and Play Areas (1)
Questions & Answers
Ask a question
tfund
16 June 2018|
AnswerShow all 2 answers
Response from matthew_allen30 | Property representative |
Unfortunately we do not
1
Vote
16 January 2018|
AnswerShow all 6 answers
Response from Mary W | Reviewed this property |
A pay parking lot is available attached to the hotel. Valet service is easy and reliable.
1
Vote
patriciafoster1947
6 January 2018|
AnswerShow all 9 answers
Response from Joel G | Reviewed this property |
You can’t get closer unless you are playing in the game.
0
Votes
Room Tips
"We liked the higher floor, spend a little more for a studio efficiency which is huge, all appliances."
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"Better views are from the higher floors."
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"Excellent location and friendly staff"
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"7th floor has a smoking area and a pool"
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