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Homewood Suites Charlotte/Ayrsley

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Homewood Suites Charlotte\/Ayrsley
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738 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites Charlotte/Ayrsley
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Showing 725: English reviews
Chatsworth
Reviewed 4 weeks ago via mobile

This was my 3rd visit to corporate office in Charlotte and my first to this hotel. I enjoyed my stay here and the staff was friendly and helpful. The room was clean however it seemed a bit plain. They offer breakfast situated near the front desk. The food was good however, the staff had to be told on separate occasions...

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Helpful?
Thank Anthony S
David C, General Manager at Homewood Suites Charlotte/Ayrsley, responded to this review

Good morning Anthony S, Thank you for providing feedback regarding your stay with us. I can assure you that we as a team have reviewed this and have set some procedures in line to ensure that this does not occur again. When we do get a negative stay experience our entire team is notified and put on alert. We use...

Reviewed 4 weeks ago

We stayed here and really enjoyed our stay. This Embassy Suites is shaped and decorated very differently from most other locations. They have a great pool, a top notch fitness room, a nice breakfast, and terrific staff. I'd gladly stay here again, but wouldn't allow myself to be ripped off with the "premium room". The only thing you get is...

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Helpful?
Thank Mark P
David C, General Manager at Homewood Suites Charlotte/Ayrsley, responded to this review

Good morning Mark P, Thank you for taking the time to tell us about your stay. We were glad to find that you liked our clean and spacious suites. Our convenient location and friendly staff is definitely an added bonus. We look forward to seeing you again soon! David Cron General Manager

Reviewed 4 weeks ago

We only stayed one night but this suite hotel would have been great for an extended stay. Room was clean. Fast check in. Bed was outstanding. The kitchen had a good amount of utensils and dishes. The sofa and chair need upgrading but not enough to take a rating away from the hotel.

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Helpful?
Thank Brian R
David C, General Manager at Homewood Suites Charlotte/Ayrsley, responded to this review

Good morning Brian R, Thank you so much for your review! We appreciate your comments regarding our customer service and are pleased to learn that you were well taken care and I will certainly share this wonderful feedback with our team during our next team huddle. We hope to see you again soon. Sincerely, David Cron General Manager

Murrells Inlet, South Carolina
Reviewed 1 November 2016

The hotel was very clean and comfortable. Our room had a kitchen, a king bed, a queen pullout and was still quite spacious. The staff was accomodating, friendly and helpful. The complimentary breakfast is more than just a continental breakfast. Overall the hotel was a great value for the money paid. We would recommend the hotel.

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Helpful?
Thank jodir547
David C, General Manager at Homewood Suites Charlotte/Ayrsley, responded to this review

Good morning jodir547, Thank you so much for writing such a fabulous review about your stay with us and I will certainly share your feedback with our team. We truly value your business and appreciate you choosing the Homewood Suites Charlotte Ayrsley and look forward to your next visit. Sincerely, David Cron General Manager

Myrtle Beach, South Carolina
Reviewed 1 November 2016 via mobile

We were in town for the Tour of Champions show at the spectrum. The kids loved how cool and fancy the hotel was. They loved that it had a separate bedroom and living room. The staff was great, from the front desk to the kitchen staff. Everyone made sure we had everything we needed. We will be back. It was...

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Helpful?
Thank Krystal P
David C, General Manager at Homewood Suites Charlotte/Ayrsley, responded to this review

Good morning Krystal P, We're very excited to receive this feedback from you through Trip Advisor! Thank you for sharing your feedback with other online reviewers! Thank for your business and most importantly thank you for being our guest. Best regards, David Cron General Manager

Reviewed 1 November 2016 via mobile

We took our grandson for the weekend to Discovery Place and we loved the layout of the hotel and the courtyard. Angie in the breakfast area was so awesome and helpful. My husband is wheelchair bound and she allowed me to fix his breakfast and bring back to the room. Loved the friendliness of staff

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Helpful?
Thank Delores V
David C, General Manager at Homewood Suites Charlotte/Ayrsley, responded to this review

Good morning Delores V, We're very excited to receive this feedback from you through Trip Advisor! Thank you for sharing your feedback with other online reviewers! Thank for your business and most importantly thank you for being our guest. Best regards, David Cron General Manager

Reviewed 31 October 2016

I was in town for work and was drawn to Homewood Suites in Ayrsley by all the positive reviews. I totally agree with every one of them, they have a great group of people that make you feel right at home the minute you step foot in the hotel. I requested early check in and they were able to accommodate...

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Helpful?
Thank DG1987CAYV
David C, General Manager at Homewood Suites Charlotte/Ayrsley, responded to this review

Good morning DG1987CAYV, Thank you for the five star review! We cannot express enough how happy we are that you found our team members the best. It is great to hear that you and your family truly enjoyed our hotel and team. We appreciate you recommending our hotel to other guests. Thank you again and hope to see you in...

Lynchburg, Virginia
Reviewed 29 October 2016 via mobile

The staff were friendly the hot breakfast was decent. The room was spacious and clean and the bed was comfy enough. It also had a full kitchen to cook in room. We really enjoyed our stay and would stay here again.

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Thank LazarusDad
David C, General Manager at Homewood Suites Charlotte/Ayrsley, responded to this review

Good morning LazarusDad, Thank you for the five star review! We cannot express enough how happy we are that you found our team members the best. It is great to hear that you and your family truly enjoyed our hotel and team. We appreciate you recommending our hotel to other guests. Thank you again and hope to see you in...

Delray Beach, Florida
Reviewed 28 October 2016

I am accustomed to Hilton brand but have not stayed in many Homewood Suites. I was very pleased with the suite and the customer service. But what was best was the location of the hotel. Ayrsley is a very small town, which is almost like a plaza. But it has great restaurants and shops all in walking distance of the...

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Helpful?
Thank lburney
David C, General Manager at Homewood Suites Charlotte/Ayrsley, responded to this review

Good morning Iburney, We're very excited to receive this feedback from you through Trip Advisor! Thank you for sharing your feedback with other online reviewers! Thank for your business and most importantly thank you for being our guest. Best regards, David Cron General Manager

Lawrenceville
Reviewed 25 October 2016

This is not a luxury hotel, but it is very comfortable and there are a lot of nice touches to make one feel at home. The food hospitality makes it possible to stay and spend very little money on meals - great for a business trip!

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Helpful?
Thank LaurelBoise
David C, General Manager at Homewood Suites Charlotte/Ayrsley, responded to this review

Good afternoon LaurelBoise, We're very excited to receive this feedback from you through Trip Advisor! Thank you for sharing your feedback with other online reviewers! Thank for your business and most importantly thank you for being our guest. Best regards, David Cron General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Homewood Suites Charlotte/Ayrsley

Address: 1921 Ayrsley Town Blvd, Charlotte, NC 28273-4122
Region: United States > North Carolina > Charlotte
Price Range: RM472 - RM1,019 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites Charlotte/Ayrsley 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Homewood Suites Charlotte/Ayrsley Hotel Charlotte
Hotel Style:
#1 Business Hotel in Charlotte
#2 Family Hotel in Charlotte
#4 Romantic Hotel in Charlotte
#6 Green Hotel in Charlotte
#9 Best Value Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites Charlotte/Ayrsley staff and other travellers.
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Questions? Get answers from Homewood Suites Charlotte/Ayrsley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Layout of rooms makes for less noise in halls”
 of 5 bubbles 338stevew, 14 Nov 2016 | Read review
“Don't waste your money on a "premium room".”
 of 5 bubbles H636ERmarkp, 7 Nov 2016 | Read review
“Higher floors are quieter.”
 of 5 bubbles appetizergal73, 21 Aug 2016 | Read review
“There are three Hilton properties together in one small area. This is the nicest for the price. Food is good.”
 of 5 bubbles _sbailey8, 2 Aug 2016 | Read review
“Close to highway, shopping, dining, entertainment.”
 of 5 bubbles YOdom, 1 Aug 2016 | Read review
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