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DoubleTree Suites by Hilton Hotel Charlotte - SouthPark

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#28 of 177 Hotels in Charlotte
Certificate of Excellence
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DoubleTree Suites by Hilton Hotel Charlotte - SouthPark
DoubleTree Suites by Hilton Hotel Charlotte - SouthPark
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1,007 Reviews from our TripAdvisor Community

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Showing 990: English reviews
Start your review of DoubleTree Suites by Hilton Hotel Charlotte - SouthPark
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Reviewed 2 days ago NEWvia mobile

We stayed in a two bedroom suite which afforded us plenty of room. We checked in easily with the Hilton digital key. The room was spotless and no issues existed. Although we brought two dogs, we received cleaned towels daily despite keeping the do not disturb sign out. The staff bent over backwards to get more towels to the pool...

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Helpful?
Thank Jason K
SouthParkSuites, General Manager at DoubleTree Suites by Hilton Hotel Charlotte - SouthPark, responded to this review

Thank you for your five star review! So happy that you and your pets enjoyed your stay. We appreciate all your wonderful feedback and look forward to having you stay with us again. Regards, Joanie Kastl General Manager

Washington, District of Columbia, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 3 March 2017 via mobile

Very nice hotel. Stayed for business. Clean, spacious rooms, nice gym and restaurant. Courtyard with fire pits and good atmosphere. Location was very good with easy access to uptown and lots of great restaurants and shopping all around!

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1Thank Patty W
About Hotel's Favourite Review
SouthParkSuites, General Manager at DoubleTree Suites by Hilton Hotel Charlotte - SouthPark, responded to this review

Thank you for your five star review. We are so happy that you were able enjoy all the amenities we offer including our wonderful courtyard with fire pits. Our great location is certainly one of our many assets, and we are pleased that you found it so convenient. We look forward to having you stay with us again. Regards, Joanie...

Columbia
Reviewed 3 days ago NEW

We are always glad to share locations we can take our four-legged baby.The hotel room is a bit old, but we enjoyed having a room that opened to a courtyard to walk our dog. The lobby is okay. We stayed here for a quick business trip. The bedroom is separated from the living room area.

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Thank EllerbyCoup
SouthParkSuites, General Manager at DoubleTree Suites by Hilton Hotel Charlotte - SouthPark, responded to this review

Thank you for your review. We enjoy having our guests bring their "four-legged babies" with them. We know how comforting and convenient it is to have them with us. We look forward to having you stay with us again next time your travels bring you to Charlotte. Regards, Joanie Kastl General Manager

Beckley, West Virginia
Reviewed 4 days ago NEW

My husband had minor surgery. We came from out of town. They were very accommodating and kind. They gladly agreed to have staff member meet me with a wheel chair to assist my husband to the room. We stayed for 5 days and felt right at home.

Review collected in partnership with DoubleTree by Hilton
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Thank R5466PUlindaw
SouthParkSuites, General Manager at DoubleTree Suites by Hilton Hotel Charlotte - SouthPark, responded to this review

Thank you for your five star review! We appreciate all your kind words regarding our staff. It was certainly our pleasure having you stay with us. We do hope your husband is recovering and doing well. Next time you're in Charlotte, we hope you stay with us again. Regards, Joanie Kastl General Manager

Portland, Tennessee
Reviewed 1 week ago

Just a quick over night trip this time, but have stayed here before. If you are looking for a location to make your business trip no fuss by convenience & excellent, friendly staff & comfortable accommodations, would recommend to others readily!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank April D
SouthParkSuites, General Manager at DoubleTree Suites by Hilton Hotel Charlotte - SouthPark, responded to this review

Thank you for your five star review. We appreciate all your kind words regarding our convenient and comfortable location. Our staff is eager to welcome you back any time your travels bring you to Charlotte. Regards, Joanie Kastl General Manager

Florence, South Carolina
Reviewed 1 week ago

Great Hotel,right next door to South Park Mall,Ruth's Chris Restaurant across the street as well as other restaurants and grocery stores. Staff is excellent, property is beautiful and relaxing, Rooms are spacious and clean and we will definitely be back.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Teresa T
SouthParkSuites, General Manager at DoubleTree Suites by Hilton Hotel Charlotte - SouthPark, responded to this review

Thank you for your five star review! We are so pleased that you enjoyed our beautiful SouthPark location with all it's conveniences. We appreciate all you kind words regarding our staff and your feedback pertaining to our spacious and relaxing suites. We look forward to having you stay with us again. Sincerely, Joanie Kastl General Manager

Fort Mill, United States
Reviewed 1 week ago

Went to "the beach" without the long drive or the traffic hassle. The pool is amazing! Inexpensive, loaded with value, the perfect hotel, and the Southpark location can't be beat for restaurants, shopping, night-life. The best Stay-Cation ever!

Review collected in partnership with DoubleTree by Hilton
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Thank Ann M
SouthParkSuites, General Manager at DoubleTree Suites by Hilton Hotel Charlotte - SouthPark, responded to this review

Thank you for your review. We are so happy that you enjoyed our beautiful SouthPark location with all it has to offer. We love being able to offer the perfect setting for your stay-cation, and do hope that you will stay with us again. Sincerely, Joanie Kastl General Manager

New York City, New York
Reviewed 1 week ago

Spent three nights here visiting family. Hotel is very nice, and has an interesting sprawling layout - lobby is attractive and spacious, layout seems walkable and homelike, there is an outdoor courtyard for sitting. Rooms clean. Pool is lovely. Pet-friendly with free dog treats in the lobby as well as cookies for humans. Walkable distance to park, mall with food...

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Helpful?
Thank JulieNY111
SouthParkSuites, General Manager at DoubleTree Suites by Hilton Hotel Charlotte - SouthPark, responded to this review

Thank you for your five star review! We are so happy that you enjoyed our beautiful and convenient SouthPark location. We do welcome our guests traveling with their "fur babies" as we also enjoy them as well. We look forward to having you stay with us again. Sincerely, Joanie Kastl General Manager

Wilmington, North Carolina
Reviewed 1 week ago

We had a terrible experience staying in room 249. The people above our room were very noisy. There were children bouncing balls and jumping from bed to bed for 4 hours. I called the front desk 3 times to complain. They said they would send security up to the room above ours. Finally at 12:30 AM the noise stopped so...

Review collected in partnership with DoubleTree by Hilton
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Thank gbrams
SouthParkSuites, General Manager at DoubleTree Suites by Hilton Hotel Charlotte - SouthPark, responded to this review

We are so sorry the commotion from the room above you kept you from having a relaxing and peaceful sleep as you most certainly deserve. We try very hard to manage noise levels. It appears that did not happen this time, and we apologize for your inconvenience. We do hope you will stay with us again. Regards, Joanie Kastl General...

Cleveland, Ohio
Reviewed 1 week ago

Everything including the service was excellent. The front desk staff was great, and so was housekeeping. The Hotel has a restaurant, and bar on site. Great location near South Park Mall. The beds however, were extremely uncomfortable.

Review collected in partnership with DoubleTree by Hilton
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Thank Z9559YCgeorged
SouthParkSuites, General Manager at DoubleTree Suites by Hilton Hotel Charlotte - SouthPark, responded to this review

Thank you for your review. We are so pleased that you enjoyed our wonderful SouthPark location. We appreciate your feedback regarding our staff. We are sorry that you found the bed uncomfortable. Please feel free to contact us and let us know the room number you stayed in, and we will look into the issue with the bed. We look...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree Suites by Hilton Charlotte-SouthPark is a truly charming full-service, all-suite hotel in the heart of SouthPark, Charlotte’s best shopping and dining district! The hotel is a restful retreat and the only full-service, all-suite hotel in the heart of Charlotte’s most upscale area. Renowned for gracious service and picturesque location, the hotel is nestled between SouthPark Mall (with its 120+ department and specialty stores, restaurants and food court) and Symphony Park. The DoubleTree Suites’ professional staff and luxurious amenities make your temporary residence feel like home. ... more   less 

Additional Information about DoubleTree Suites by Hilton Hotel Charlotte - SouthPark

Address: 6300 Morrison Blvd, Charlotte, NC 28211-3511
Region: United States > North Carolina > Charlotte > Barclay Downs
Price Range: RM543 - RM1,217 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Suites by Hilton Hotel Charlotte - SouthPark 3.5*
Number of rooms: 208
Reservation Options:
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Also Known As:
Doubletree Guest Suites Charlotte / Southpark Hotel Charlotte
Doubletree Hotel Charlotte Southpark
Hotel Style:
#24 Family Hotel in Charlotte
#29 Romantic Hotel in Charlotte
#32 Business Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Suites by Hilton Hotel Charlotte - SouthPark staff and other travellers.
8 questions
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Noord, Aruba
over a year ago
Summerville, SC
New Jersey
over a year ago

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Questions? Get answers from DoubleTree Suites by Hilton Hotel Charlotte - SouthPark staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This hotel offers a Hilton Honors floor”
stephanie586, 17 Mar 2017 | Read review
“The microwave, and fridge was a nice touch!”
, 16 Mar 2017 | Read review
“Ask for a courtyard view”
193vivianh, 12 Mar 2017 | Read review
“Be picky. Ask to look at the room and go elsewhere.”
ncnursedeb4, 15 Jan 2017 | Read review
“Get a higher floor for great views of southpark mall and the park.”
mknz111, 19 Nov 2016 | Read review
5 of 5