We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Ballantyne Hotel and Lodge

LuxuryCollectionUS$359*
View Deal
Certificate of Excellence
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 10 more sites!
Professional photos
The Ballantyne Hotel and Lodge
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

778 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Ballantyne Hotel and Lodge
See the most recent reviews
Showing 765: English reviews
Orange County, California
Reviewed 4 March 2015

Alli Hall and Rita Gabriel in the Catering/CS department were both wonderful to work with! I would recommend this hotel for any group business. The staff and food quality were great, and the property itself is just beautiful.

 Report
Helpful?
Thank Megan C
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Megan C, Thank you for choosing The Ballantyne as your event venue and for reviewing our services. It was our pleasure to assist with your event, and we hope it was a success. Alli and Rita are wonderful members of our team. Rest assured your compliments will be passed along to them shortly! Should you look to host another...

Glen Rock, New Jersey
Reviewed 26 February 2015

Stayed at the Ballantyne on business last week. It was a wonderful experience in every way. Despite near full occupancy during Valentine/President's Weekend, the hotel was pin drop quiet at night allowing for a thoroughly relaxing nights sleep. The staff was friendly, courteous, and most helpful. The exercise room was decent, some of the equipment was dated. The restuarant was...

 Report
Helpful?
Thank pdd58
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear pdd58, Thank you for your kind words and recommendation. We are pleased you rested well and had the peace and quiet you needed to enjoy a successful business trip. Thank you as well for your compliments toward our staff and Gallery Restaurant, as well as your feedback regarding our fitness center. We will certainly keep it in mind as...

Charlotte, North Carolina
Reviewed 22 February 2015

I recently stayed at the resort and while I was scheduled for two nights, I opted to stay for just one. While the hotel is certainly fine, I do think that the room decor is a bit dated. The shower tended to leak and the water pressure wasn't great. On the upside, the room was indeed spacious and the pillows...

 Report
Helpful?
Thank GirlOnAGlobe
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear girlsonaglobe, Thank you for reviewing your time at our hotel. We certainly appreciate hearing your perspective on our on-site activities given the time of year. Summer can be a bustling time around the hotel, given our golf course, tennis courts, outdoor pool and more. However, we want the entertainment to remain consistent throughout the year. Your feedback regarding the...

Charlotte, North Carolina
Reviewed 19 February 2015

I have been here many times and it has to be one of the best places to stay in south Charlotte. The staff is nothing less than great, excellent food and service. One of the places you need to not only see but experience with a weekend stay.

 Report
Helpful?
1Thank Jim H
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear hammer8939, Thank you for your kind words. Nothing inspires us more than hearing from a loyal guest who has enjoyed experiences at The Ballantyne, time after time. It is even better to know that your satisfaction is due in large part to our staff’s service. Your recommendation is very much appreciated. We look forward to our next chance to...

New York City, New York
Reviewed 17 February 2015

My wife and I were visiting our daughter in Charlotte and decided to stay at the Ballantyne while there. The hotel is very clean and the staff is very accommodating. The rooms are nicely decorated and are in very good repair. There were two circumstances that caused me to write this review. First, use of the Business Centers computer and...

 Report
Helpful?
3Thank Steven S
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Steven S, The time you have taken to share your feedback on The Ballantyne is very much appreciated. We can certainly understand that a seasoned traveler such as yourself has certain expectations, and we hope to meet every one with a stay at our hotel. We equip each room with a coffeemaker so that you can enjoy complimentary morning...

Reviewed 4 February 2015

My husband and I had the pleasure of staying at the Ballantyne Hotel for our Anniversary and it was nothing but perfect for our special evening. From an amazing staff, excellent food, spa packages and a beautiful suite, you can't beat this hotel experience. It's surrounded by a beautiful Golf course, tons of restaurants, movie theater and shopping...I look forward...

 Report
Helpful?
1Thank Michelle C
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Michelle C, Congratulations on your anniversary, and thank you for choosing The Ballantyne for your special occasion! It was our pleasure to accommodate you for the evening. We are delighted to know that you had a good experience and enjoyed your stay. We, too, are looking forward to your return! Sincerely, Peter Grills General Manager

Chicago, Illinois
Reviewed 3 February 2015

The Ballantyne Hotel is a modern take on classic Southern style and charm. The building, the lobby, the bars, the restaurants, and all facilities have a very friendly country club feel and ambiance (lots of dark wood, marble, and floral patterns) without being too stuffy or old feeling. The rooms are great and have good amenities and have a very...

 Report
Helpful?
1Thank KFelk
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear KFelk, Thank you for taking the time to review your experience at The Ballantyne. Our location just south of downtown Charlotte puts us near many quaint, unique places to dine and shop. We are so pleased you enjoyed the area, as well as your room and the Southern hospitality you received from our team. We also appreciate your kind...

California
Reviewed 30 January 2015

I'm not typically a fan of traditional or French provincial styled rooms. I prefer boutique, with clean lines and modern design; not the fleur de lis wallpaper and scrolly wood. The rooms are spacious, the beds are relatively comfy, and the bathrooms are better than most. Their bath products leave a lot to be desired, as do their linens (scratch...

 Report
Helpful?
2Thank travelinfull
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Travelinfull, We appreciate you staying with us and sharing your thoughts on your recent visit. We are pleased that the size and the layout of our rooms were to your liking, even if the style did not quite align with your tastes. While our décor reflects classic Southern design elements, we ensure our hotel is equipped with all of...

Alexandria, Virginia
Reviewed 20 January 2015

The hotel is well kept up, beautifully decorated for the holidays-really enjoyed the festive atmosphere. The rooms are spacious, clean, and the bathrooms are delightful. The staff is helpful and accommodating. This was my third stay, and the Ballantyne is my go to hotel in Charlotte. I wish all hotels offered this type of service. The breakfast crab cakes are...

 Report
Helpful?
1Thank Margot J
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Margot J, Thank you for sharing your experience at The Ballantyne, and for continuing to choose our hotel. We are delighted to know you enjoyed our holiday decorations, your spacious room, and interacting with our staff. Your loyalty is valued and we are excited to accommodate you again. We hope your return to Charlotte comes up soon! Sincerely, Peter...

Charlotte, North Carolina
Reviewed 7 January 2015

I used to enjoy staying at the Ballantyne when I came to town, unfortunately I think it is starting show it's age. I understand it's "southern elegance" in decor but today that understated design appears bland and inferior to the luxury collection it is supposed to exhibit. The public spaces are nice, well maintained and the restaurant has done an...

 Report
Helpful?
2Thank NoBagsChecked
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear NoBagsChecked, Thank you for staying with us over the years at The Ballantyne and for being a loyal SPG Platinum member. We apologize that your recent experience fell short of expectations in terms of decor, as we strive to uphold high quality standards. We take all comments very seriously and have shared your feedback with hotel ownership. Again, we...

496 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (227)
Viewed
Room/Suite (34)
Viewed
Bathroom (19)
Viewed
View from Room (14)
Viewed
Hotel & Grounds (63)
Viewed
Pool/Beach Area (14)
Viewed
Dining (21)
Viewed
Family/Play Areas (1)
Viewed
Business Centre/Function Rooms (2)
Viewed
0:48
Videos (1)
Viewed
Other (58)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (215)
Viewed
Amenities (25)
Viewed
Executive Suite with Balcony (44)
Viewed
Grand Deluxe Double Room (23)
Viewed
Grand Deluxe King Room (25)
Viewed
Pool (13)
Viewed
Dining (21)
Viewed
The Hotel (64)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (54)
Viewed
Hotel & Grounds (28)
Viewed
Room/Suite (6)
Viewed
Business Centre/Function Rooms (3)
Viewed
Dining (6)
Viewed
Pool/Beach Area (5)
Viewed
Other (6)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Charlotte hotels
First Ward
The Ritz-Carlton, Charlotte
The Ritz-Carlton, Charlotte
#15 of 177 in Charlotte
603 reviews
Second Ward
Westin Charlotte
Westin Charlotte
#29 of 177 in Charlotte
1,498 reviews
Show Prices
Show Prices
Show Prices
Barclay Downs
Renaissance Charlotte SouthPark Hotel
Fourth Ward
The Dunhill Hotel
The Dunhill Hotel
#41 of 177 in Charlotte
412 reviews
Second Ward
Omni Charlotte Hotel
Omni Charlotte Hotel
#42 of 177 in Charlotte
1,936 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Golf Course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The Ballantyne, located in Charlotte, North Carolina, is a member of Starwood Hotels & Resorts' The Luxury Collection. Guests are welcomed with exceptional service, complemented by a timeless elegance. Enjoy resort-style amenities including spa, golf, fitness, exquisite dining and leisure offerings. The Ballantyne features beautiful hotel rooms, a cottage and lodge retreat with sophisticated meeting, wedding and event venues in a vibrant setting. The Ballantyne is located within 18 miles of Uptown Charlotte and Charlotte Douglas International Airport. In addition to its great accessibility to Charlotte, the hotel is set amidst shopping, dining, retail and a thriving business community. ... more   less 

Additional Information about The Ballantyne Hotel and Lodge

Address: 10000 Ballantyne Commons Pkwy, Charlotte, NC 28277-2484
Region: United States > North Carolina > Charlotte
Price Range: RM871 - RM2,024 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Ballantyne Hotel and Lodge 4*
Number of rooms: 244
Reservation Options:
TripAdvisor is proud to partner with Starwood, Booking.com, Expedia, Hotels.com, Hotwire, Orbitz, Travelocity, Ctrip TA, Cheap Tickets, Priceline, Cancelon, TripOnline SA and HotelsClick so you can book your The Ballantyne Hotel and Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Ballantyne Hotel Charlotte
Ballantyne Hotel Charlotte
Ballantine Resort Charlotte
Hotel Style:
#1 Luxury Hotel in Charlotte
#3 Green Hotel in Charlotte
#3 Romantic Hotel in Charlotte
#6 Business Hotel in Charlotte
#12 Family Hotel in Charlotte
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Ballantyne Hotel and Lodge staff and other travellers.
6 questions
Ask a question
Matthews, North Carolina
Matthews, North Carolina
8 months ago
over a year ago
Stow, MA
over a year ago
over a year ago

See all questions (6)

Questions? Get answers from The Ballantyne Hotel and Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We overlooked the golf course which was nice.”
snow_beach, 21 May 2017 | Read review
“We had the top floor with golf course view. It was lovely.”
JBB430, 16 May 2017 | Read review
“Get a room on the higher floors much quieter up there.”
Z1371OWdavidw, 9 May 2017 | Read review
“Find a room with a balcony so you can open the windows for the breeze.”
James_n_shelly, 28 Apr 2017 | Read review
“High floors are good”
paulwiseman2016, 13 Feb 2017 | Read review
5 of 5
LuxuryCollection
US$359* /night
View Deal
CancelonUS$368
Hotwire.comUS$359
Orbitz.comUS$359
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates