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Omni Charlotte Hotel

Booking.comUS$161*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Omni Charlotte Hotel
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1,936 Reviews from our TripAdvisor Community

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Showing 1,923: English reviews
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Reviewed yesterday NEW

I thought that it would be nice to stay downtown Charlotte since we had a restaurant reservation within a 5min walk of the Omni Charlotte. The staff was friendly and professional. The room was not as comfortable as I expected. The bed was lumpy and spongy. It was busy downtown due to Speed week. Because of the expected volume, we...

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Helpful?
Thank Eric B
Raleigh, NC
HOTEL’S FAVOURITE REVIEW
Reviewed 9 November 2016

LOVED staying at The Omni!! We were treated like royalty and loved our room! The bed was extremely comfortable and we enjoyed seeing all of the tall buildings that surround the hotel. The location of this hotel couldn't be any better!!! We pulled up, checked in, had valet park our car and didn't drive again until we left. We walked...

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank imsavdru
About Hotel's Favourite Review
Jason B, Manager at Omni Charlotte Hotel, responded to this review

Thank you for staying with us at the Omni Charlotte Hotel. We are ecstatic that you thoroughly enjoyed your stay with us and hope that you give us the opportunity to serve you again in the near future.

Reviewed 3 days ago NEW

My experience at the Omni was excellent. Javon and the staff was very nice and helpful! The rooms were very clean, bed was very comfortable! The only thing I would suggest when staying in the penthouse the wet bar should be included. Thank you so much for everything!

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank c0le45
Nashville, United States
Reviewed 3 days ago NEW

This hotel did NOT have a reservation for me when I got in -- even though I had called to tell them I'd be arriving late. They put me in a room and at 5AM tried to move me OUT of that room because they'd mistakenly put me in the wrong room. They offered few apologies for the rude customer...

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank M275MXamyb
Charlotte, United States
Reviewed 4 days ago NEW

Same comments from previous section.... The staff was great and my server Brian in Trade restaurant was excellent. My room was quiet and my bed was very comfortable. The room itself was outdated in decor/carpet and there was a moderate persistent but unidentifiable odor in my room. When I first arrived, there was a heavy smell of bleach. After the...

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank A5445JFheathert
NC, United States
Reviewed 4 days ago NEW

Not impressed with the Omni. The staff are very friendly but the hotel rooms are dated and the first room had several broken doors. The hotel is undergoing upgrades but you have to listen to the construction all day. I felt for the price I paid I should have had better accommodations.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank brianfN7187AH
Concord, NC
Reviewed 1 week ago

The Omni is under renovation. Though I did not hear any construction while in my room, when we went out into the motor lobby to get the car, the jack hammering was unreal. The rooftop pool was closed. The restaurant was old hotel grade, not like the upscale restaurants you find in many of the other hotels in the area....

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Helpful?
Thank playsndirt
Alexandria, United States
Reviewed 1 week ago

Average/Not impressed. Staff were very nice. Air filter for AC unit in room was disgusting, was coughing in the morning. Roof top party noise into room was very loud until 2:30am, maybe that is the norm for the area. Toilet did not flush well. Checked the mileage on my car when dropping off to valet, valet put 6 miles on...

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank michaelfR8688UX
Orange County, United States
Reviewed 1 week ago

I was in town for work, supporting the NASCAR series out in Charlotte Motor Speedway. Had choice of 3 hotels.. Omni, Marriott and Westin, and selected Omni. What a mistake. Hotel under construction. Indoor pool was closed due to this but no communication of this at booking. I swim, I look for hotels with pools for my workouts. Learned pool...

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank 827marianner
Washington, United States
Reviewed 1 week ago

The front desk staff were friendly and helpful. Our Saturday night stay was noisy. Lots of street noise. Great location in the center of the city, close to restaurants. We were charged for internet. I should have checked the bill before checkout.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank susanhW1374FY

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of Uptown Charlotte, this luxury hotel puts you just steps from the Queen City's most popular attractions. Offering an ideal location, superior service, and an inviting atmosphere, this hotel is the perfect destination for exploring Charlotte. Omni Charlotte Hotel has begun the process of re-imagining all of the public spaces and guest rooms. The work is ongoing and is scheduled to be complete late 2017. We have taken steps to ensure minimal impact to the overall guest experience. ... more   less 

Additional Information about Omni Charlotte Hotel

Address: 132 E Trade St, Charlotte, NC 28202-2131
Region: United States > North Carolina > Charlotte > Second Ward
Price Range: RM649 - RM1,606 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Charlotte Hotel 4*
Number of rooms: 365
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Omni Hotels & Resorts, Travelocity, Orbitz, Hotwire, Expedia, Priceline, Hotels.com, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA, HotelQuickly and HotelsClick so you can book your Omni Charlotte Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Omni Hotel Charlotte
Omni Charlotte
Charlotte Omni
Hotel Style:
#5 Luxury Hotel in Charlotte
#43 Business Hotel in Charlotte
#47 Romantic Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Omni Charlotte Hotel staff and other travellers.
18 questions
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Lancaster, Pennsylvania, United States
over a year ago
over a year ago
Pooler, Georgia
over a year ago

See all questions (18)

Questions? Get answers from Omni Charlotte Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It is close to most of the attraction in Downtown Charlotte. Walk to the Epicenter across a catwalk.”
ericbR6161UK, 28 May 2017 | Read review
“On weekends, ask for a room away from Epicenter (avoid rooms facing College Street)”
Doc2r_Phil, 16 May 2017 | Read review
“Get a new one and don't get a corner room they are loud, they charge more for higher floors (not worth it)”
187elissas, 3 May 2017 | Read review
“Sorry This may not help me:0”
M9415OCstevec, 12 Apr 2017 | Read review
“Something not facing the street would be quieter.”
Dan8605, 28 Mar 2017 | Read review
5 of 5
Booking.com
US$161* /night
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Omni HotelsUS$161
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Prices are for 1 room, 2 adults
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