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    Omni Charlotte Hotel

    132 E Trade St, Charlotte, NC 28202-2131
    +1 800-578-2900
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    28/01/2018 29/01/2018
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    US$300
    US$259
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    Traveller (201)
    Room & Suite (124)
    Pool & Beach (9)
    Overview
    • Excellent41%
    • Very good27%
    • Average17%
    • Poor9%
    • Terrible6%
    Travellers talk about
    Wifi
    Breakfast Available
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
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    Rooms
    28 Jan29 Jan
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (2,187)
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    11 - 15 of 2,171 reviews

    Reviewed 2 weeks ago

    This should be noted on the website since it impacts guest experience. Staff was very difficult. Reservation included breakfast. My daughter (stay was a gift) was told on arrival this was NOT included, but charge was present on final bill. It took several calls routing...More

    1  Thank trip atkins
    Response from Desiree G, Desiree Galbreith at Omni Charlotte HotelResponded 1 week ago

    Dear "trip atkins," Thank you for your recent stay at the Omni Charlotte Hotel. I was disappointed to learn that you didn't enjoy your stay and you were not made aware of our re-imagination. We've worked to ensure this information is communicated through our website...More

    Reviewed 2 weeks ago via mobile

    We recently stayed at the Omni for a Hornets vs Celtics game. It seemed like for every positive there was a negative. The location is great- easy walking distance to arena and dining. There was a lot of construction going on in the hotel and...More

    Thank Hstiles
    Response from Desiree G, Executive Assistant at Omni Charlotte HotelResponded 1 week ago

    Dear "Hstiles," Thank you for taking the time to submit your TripAdvisor review after your recent stay. I was disappointed to learn you didn't enjoy your stay and you were awakened by construction noise. Please accept my apology. We are excited to announce that soon...More

    Reviewed 2 weeks ago via mobile

    Recently had a 3 day stay at Omni. Truly enjoyed the visit. Hotel staff was spot on at every turn. Construction was going on so some things were in disarray but that did not deter from a great stay. Staff member Sherman at front desk...More

    Thank Kent R
    Response from Desiree G, Executive Assistant at Omni Charlotte HotelResponded 1 week ago

    Dear "Kent R," Thank you for your recent stay at the Omni Charlotte Hotel. We are thrilled that you enjoyed interacting with our staff, especially Sherman and Tara. I will forward a copy of your recommendation to each one of them. Your business is important...More

    Reviewed 2 weeks ago

    The hotel was under renovation and we were not told, we booked on line and called to confirm. Asked for higher level received 3rd Floor. No entertainment and no offer for breakfast, restaurant or menus in room. Water was 6.00!More

    Review collected in partnership with Omni Hotels & Resorts
    Thank mazent2018
    Response from Desiree G, Executive Assistant at Omni Charlotte HotelResponded 1 week ago

    Dear "mazent2018," Thank you for taking the time to submit a review after your recent stay. I was disappointed to learn that we were not able to meet your needs. We have attempted to communicate our renovation project in advance on our website and through...More

    Reviewed 2 weeks ago

    Hotel is under construction. Jack hammers wake you up first thing in the morning. no way to sleep. call front desk and they offer to buy you a drink. I don't feel like getting hammered to have to sleep.More

    Review collected in partnership with Omni Hotels & Resorts
    1  Thank 382andyt
    Response from Jason B, Manager at Omni Charlotte HotelResponded 2 weeks ago

    Dear "382andyt," Thank you very much for taking the time to share your feedback. I am sorry to learn you did not enjoy your visit and left feeling as poorly as you did. Please accept my apologies. I would like to ask that you contact...More

    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Outdoor pool
    Details
    • Price range
    • US$162 - US$449 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Luxury Hotel in Charlotte
    • #43 Business Hotel in Charlotte
    • #47 Romantic Hotel in Charlotte
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 373
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Omni Hotels & Resorts, Hotwire, Orbitz, Priceline, HotelQuickly, Cancelon, Evoline ltd, TripOnline SA and getaroom.com so you can book your Omni Charlotte Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • North Carolina >
    • Charlotte >
    • Second Ward
    • Also Known As
    • Omni Hotel Charlotte ,
    • Omni Charlotte ,
    • Charlotte Omni
    Add Photo Photos
    Traveller (201)
    Room & Suite (124)
    Pool & Beach (9)
    Dining (5)
    Hotel & Grounds (140)
    Bathroom (23)
    Business Centre & Event Rooms (2)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Christine A
    17 April 2017|
    Answer
    Response from David P | Property representative |
    The hotel does not offer a shuttle. However Charlotte Area Transit (CATS) operates the Airport Sprinter that picks up at the airport every 20 minutes weekdays and 30 minutes on weekends and evenings at a cost of $2.20
    0
    Votes
    TBains
    15 April 2017|
    AnswerShow all 2 answers
    Response from David P | Property representative |
    We do have connecting rooms. Please just called the hotel directly to make arrangements
    0
    Votes
    tinydancerath
    9 March 2017|
    AnswerShow all 2 answers
    Response from Al M | Reviewed this property |
    Sorry, no idea
    0
    Votes
    Room Tips
    "Common areas under renovation. Ask for a high floor"
    Read review
    "wait until the construction is done"
    Read review
    "Booking cancelled because of renovation with no apologies"
    Read review
    "Make sure you get one that does not face Trade Street!"
    Read review
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