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Hilton Garden Inn Charlotte Uptown

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#17 of 174 Hotels in Charlotte
Certificate of Excellence
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Hilton Garden Inn Charlotte Uptown
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646 Reviews from our TripAdvisor Community

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Showing 636: English reviews
Reviewed yesterday NEWvia mobile

I stay at this Hilton Garden Inn for convenience. I've stayed before and the General Manager Eric is one of the most pleasant people that I could've met. He's always concerned about the welfare of the guest visiting this property. I really appreciate his kindness. The Asst Manager should spend more time with Eric. Thank you, Gina Taylor

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Helpful?
Thank Gina O
Masonville, CO
HOTEL’S FAVOURITE REVIEW
Reviewed 31 October 2016

If you're visiting Charlotte on business or maybe a Panthers game, this is the perfect place to stay. It's centrally located within walking distance to the Convention Center and the football stadium. The rooms are well kept, they have a good business center in the hotel and staff are friendly and helpful. It's a great place!

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Helpful?
Thank Linda S
About Hotel's Favourite Review
ekohlenstein, General Manager at Hilton Garden Inn Charlotte Uptown, responded to this review

Thank you for the overwhelmingly positive sentiment. We will be sure to celebrate your comments as a team. Uptown can be a great place to get away the other 6 months of the year!! We look forward to your return visit.

Kennesaw, GA
Reviewed 3 days ago NEW

We were in town for a cheer competition and found a great rate at the HGI. Location of hotel is convenient to the NASCAR Hall of Fame and Convention Center. A lovely area for walking with plenty of restaurants. Rooms were clean and modern. Staff were excellent, always pleasant and courteous. We also found it very convenient that the parking...

Review collected in partnership with Hilton Garden Inn
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Thank Pattyk53
Charlotte, United States
Reviewed 2 weeks ago

Excellent experience -- greeted warmly and immediately identified as a Hilton Honors member. Questions answered and importance of my concerns and needs addressed. Though I did not need to access any of the amenities at the hotel, the lobby and bar/restaurant were pleasant appearing and nicely done.

Review collected in partnership with Hilton Garden Inn
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Thank 757jonathane
ekohlenstein, General Manager at Hilton Garden Inn Charlotte Uptown, responded to this review

There is that EXCELLENCE word again! Our team's favorite! Thank you for sharing your experience with us. We cherish your loyalty!

Chapel Hill, United States
Reviewed 2 weeks ago

Accommodations, facilities, breakfast buffet, and staff were all excellent. Very convenient to convention center, NASCAR Hall of Fame, and downtown businesses/museums. Would definitely stay there again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Noel D
ekohlenstein, General Manager at Hilton Garden Inn Charlotte Uptown, responded to this review

Excellence is one of our staff's core values. Thank you for sharing your sentiment. Ya'll come back now, ya' here!

Newport News, Virginia
Reviewed 2 weeks ago

Excellent service, excellent location I am looking forward to returning to this location for all of my future stays. Everyone of hotel staff members we had encounter with were exceptional - from the valets to the hotel shuttle drivers.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 183arnolda
ekohlenstein, General Manager at Hilton Garden Inn Charlotte Uptown, responded to this review

We were a little nervous when we noticed your 1 star stay but were thrilled that you had an overwhelmingly positive experience with us. What an amazing game! Don't wait a whole year to come back and visit!

Greenville, NC, United States
Reviewed 2 weeks ago

Every staff member we interacted with were extremely helpful and friendly. This includes front desk, restaurant service, shuttle drivers, parking attendants, and housekeeping staff. Hilton Garden Inn was proudly represented with your top notch staff and their wonderful attitudes! I have recommended this location to others planning on traveling to Charlotte.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank kahlah2017
ekohlenstein, General Manager at Hilton Garden Inn Charlotte Uptown, responded to this review

Thank you for taking the time to recognize our team. We cherish the thought of playing a positive role during your time in Charlotte. We look forward to seeing you again soon!

Reviewed 3 weeks ago via mobile

We stay here when we come to town for a Hornets game. Close to the venue and right across from the NASCAR museum! Clean hotel and friendly staff. Room spacious enough for our family of 4. Kids enjoy the pool when we visit too.

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Thank Jane B
ekohlenstein, General Manager at Hilton Garden Inn Charlotte Uptown, responded to this review

We cherish your loyalty and continue to hope for our beloved Hornet's success. Since you come so often, you should call it Uptown (instead of Downtown)! It's Charlotte's version of identifying out of town folks, similar to Illinoi(s)!

Reviewed 3 weeks ago via mobile

Spent the night here preceding the Belk Bowl matchup at Bank of America Stadium. Parking was a little wonky as you had to check in first to get key card to then access the parking deck but that was the only hassle. Initial impressions walking in were positive, front desk staff courteous and helpful throughout stay. Love the digital checkin...

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Thank Fivetruemans
ekohlenstein, General Manager at Hilton Garden Inn Charlotte Uptown, responded to this review

We do appreciate the positive sentiment you took the time to share with us. Before our stadium installed escalators last year, we used to joke that the walk UP the stadium was more difficult than the walk TO the stadium. We are glad to have played a positive roll during your trip to Charlotte and look forward to your return.

Surfside Beach, United States
Reviewed 3 weeks ago

I took my boyfriend to Charlotte for a one-year anniversary/Christmas present. The staff is approachable, kind, dependable, and personable beyond compare. Adriane and Karoline, specific and amazing staff members, put 100%, personable effort into ensuring us a quality stay. The room was luxurious and the view of the city was magnificent. I will never forget this experience. Hilton, I've found...

Review collected in partnership with Hilton Garden Inn
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Thank kaitlinm631
ekohlenstein, General Manager at Hilton Garden Inn Charlotte Uptown, responded to this review

We are thrilled to have played such a positive roll in your special celebration weekend in Charlotte. Congratulations! We will be sure to celebrate your comments about Adrian and Karoline as a team. No need to wait an entire year to return!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Hilton Garden Inn Charlotte Uptown hotel is in the major North Carolina banking and financial district close to: The Charlotte Convention Center, Blumenthal Performing Arts Center, Bank of America Stadium, Over Street Mall and the new Charlotte Bobcat Arena are all just blocks away. The uptown area is home to many fine restaurants, museums and shopping malls. Charlotte Douglas International Airport is only 9 miles away. ... more   less 

Additional Information about Hilton Garden Inn Charlotte Uptown

Address: 508 E Martin Luther King Jr. Blvd, Charlotte, NC 28202
Region: United States > North Carolina > Charlotte > Second Ward
Price Range: RM656 - RM1,530 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Charlotte Uptown 3*
Number of rooms: 181
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com and TripOnline SA so you can book your Hilton Garden Inn Charlotte Uptown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Charlotte Uptown Hotel Charlotte
Hilton Charlotte
Charlotte Hilton Garden Inn
Hotel Style:
#11 Romantic Hotel in Charlotte
#15 Business Hotel in Charlotte
#17 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Charlotte Uptown staff and other travellers.
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Derry, New Hampshire
Guaynabo, Puerto Rico
4 months ago
over a year ago
northcarolina
over a year ago
Woodbridge, Virginia
over a year ago

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Questions? Get answers from Hilton Garden Inn Charlotte Uptown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floors have nice views of city, at least on the side I was on.”
 of 5 bubbles Charlieman2013, 16 Dec 2016 | Read review
“Wifi is free if you are a Hilton Honors member which is free to join.”
 of 5 bubbles 10smommy, 13 Sep 2016 | Read review
“Good views high up, but convenient parking on floors 3-5.”
 of 5 bubbles CharlieOrlando, 23 Jul 2016 | Read review
“Highways all around. Higher floors are better.”
 of 5 bubbles HalH145, 21 May 2016 | Read review
“The higher the floor the better the view”
 of 5 bubbles 262steffanb, 2 May 2016 | Read review
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