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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
All reviewsnascar hall of fameconvention centerfront deskshuttle serviceparking garagewithin walking distancegreat hotelmile radiusdirectly across the streetfree shuttlebank of america stadiumdowntown areaspectrum centerhotel shuttleexcellent staybusiness tripconvenient location
Good clean hotel, nice staff. Was in and out, but everything went smooth on a business trip. Good stay and easy access to highway if passing through. Weekend rates can be great if no athletic events are in town. Walking distance to many local decent...More
Thank Frank M
Response from ekohlenstein, General Manager at Hilton Garden Inn Charlotte UptownResponded 4 days ago
On behalf of the entire staff, it was a real pleasure hosting you during your pass through Charlotte. Folks are often apprehensive about staying Uptown while passing through town but as you mentioned, we have surprisingly easy access from I-77 or I-85. Maybe next time...More
Had a one night stay here after a concert at the Spectrum Center . Location was great because we could walk to and from the concert . The hotel offers a free shuttle for certain areas that took us to the restaurant for our dinner....More
1 Thank bpt1983
Response from ekohlenstein, General Manager at Hilton Garden Inn Charlotte UptownResponded 12 February 2018
Shew, we sure needed this pickup after the last two reviews. We are thrilled to hear we were able to play such a positive roll in your concert weekend. Charlotte hosted a wild crowd for Andrea Bocelli and a very distinguished audience for Kid Rock...More
Great hospitality and very friendly staff. Location is close to the NASCAR Museum and Convention Center with multiple restaurants available with a short walk. Complimentary shuttle service was a plus. Rooms are clean albeit a bit dated. Overall a good stay.
Review collected in partnership with Hilton Garden Inn
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank ZPac18
Response from ekohlenstein, General Manager at Hilton Garden Inn Charlotte UptownResponded 6 days ago
Thank you for taking the time to share your sentiment. Your recognition is priceless. We look forward to your return visit the next time you're in the area.
My husband and I had a great time at this hotel. One expectation we always have with hotels is their cleanliness. This hotel was very clean! We stayed in a room with the whirlpool tub and it was very clean as well. We have a...More
Review collected in partnership with Hilton Garden Inn
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Tyler N
Response from ekohlenstein, General Manager at Hilton Garden Inn Charlotte UptownResponded 6 days ago
Of all the responses we receive, few make me more proud than when our housekeeping team is recognized. We will be sure to celebrate your comments as a team. We regret to hear we had post stay billing issues but are thrilled to hear it...More
My wife and I went to this hotel for a business meeting. The hotel was very helpful. Although I had electronically checked in already, we arrived early and the desk manager gave us a similar room that was ready for occupancy so we did not...More
Thank billparker105
Response from ekohlenstein, General Manager at Hilton Garden Inn Charlotte UptownResponded 1 week ago
We do appreciate the feedback and will be sure to celebrate your comments as a team. We look forward to seeing you again the next time you breeze through town.
You need to call the hotel and see if they would run their van/shuttle out that far. You could also use a taxi or Uber. You can also check the city bus schedule (CATS)...Charlotte has a pretty extensive bus system; however... More
You need to call the hotel and see if they would run their van/shuttle out that far. You could also use a taxi or Uber. You can also check the city bus schedule (CATS)...Charlotte has a pretty extensive bus system; however be sure you look at the schedule for the day of week you intend to use it...weekends and holidays are a different schedule. The light rail doesn’t go in that direction yet.
I’m only familiar with the buffet prices but the staff there is extremely accommodating so they may work something out for you to purchase ala carte for your children.
Happy travels.