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Hilton Garden Inn Charlotte Uptown

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#17 of 174 Hotels in Charlotte
Certificate of Excellence
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Hilton Garden Inn Charlotte Uptown
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646 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Charlotte Uptown
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Showing 636: English reviews
Nashville, Tennessee
Reviewed 29 June 2016

The location of this property is very convenient to businesses Uptown as well as Southend. For those who fly in, it is a quick Uber or Taxi to the hotel. Many restaurants and most Uptown businesses are within a 15-minute walk. The front desk staff could not have been more welcoming. The lobby has a fresh, open feel and there...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Matthew T
ekohlenstein, General Manager at Hilton Garden Inn Charlotte Uptown, responded to this review

We LOVE your title and we agree! Thank you for the opportunity. It's also hard to beat an on-demand, complimentary shuttle most places within a 3 mile radius of the hotel! Or the most inexpensive parking fees for Uptown hotels. We appreciate you sharing!

Atlanta, GA, United States
Reviewed 25 June 2016

Hilton Gardens is always a good choice, and our choice to stay at this property in downtown Charlotte was a good one. The accommodations are reflective of a higher priced property. The cooked to order breakfast beats the heck out of the "free stuff" at other chains. The location was easy to get to and provided good access to all...

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Thank Randy M
ekohlenstein, General Manager at Hilton Garden Inn Charlotte Uptown, responded to this review

When in Rome....Just for your knowledge, Charlotte only has an Uptown, no downtown. It's our version of Illinoi"S" as a way to recognize folks from out of town. Obviously, we are thrilled to hear of your positive stay during your time in Charlotte. We appreciate you giving us the opportunity and we look forward to your return visit.

Hubert, North Carolina
Reviewed 25 June 2016

The hotel staff were outstanding, working hard to meet the needs of all of us guests. I love the location you can walk anywhere downtown. The room was clean and the beds were very comfortable. We didn't eat breakfast because we felt it was a bit costly given the type of food.

Review collected in partnership with Hilton Garden Inn
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Thank Kelly B
ekohlenstein, General Manager at Hilton Garden Inn Charlotte Uptown, responded to this review

Good to hear from you. We appreciate the service recognition but regret to have turned you away for breakfast due to price point. Please notice the email all reservations should receive for upgrade room type requests(does not apply to 3rd party reservations). This same email also offers a $9 discount breakfast rather than the $12.95. Next time you return, we'll...

Louisiana
Reviewed 23 June 2016 via mobile

Quaint hotel just a few miles from the airport. Enjoyed my stay here. Food is decent. Stayed one night. Spacious meeting room. Staff was extremely courteous. Room was clean. Staff called a cab and it arrived spot on on time. I would make it a point to return.

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Thank jthwrh
ekohlenstein, General Manager at Hilton Garden Inn Charlotte Uptown, responded to this review

We just love it when everything goes oh so right! Thank you for sharing and we'll hold you to your word about a return visit.

Reviewed 23 June 2016 via mobile

I stayed this hotel for business. The room is nice and I can buy some drinks or snacks every time at the lobby. It is very helpful for me. And I can go to the city central by walk. So it is very convenient. Basically I don't need the taxi. If I visit to Charlotte next time, I will stay...

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Thank 聡菊
ekohlenstein, General Manager at Hilton Garden Inn Charlotte Uptown, responded to this review

Good to hear from you. We are thrilled to hear of your positive experience. Keep in mind we offer an on-demand, complimentary shuttle that goes most places in a 3 mile radius of the hotel which puts ALL of Uptown at your fingertips. We'll look forward to seeing you again soon.

Stockholm
Reviewed 23 June 2016 via mobile

Good hotel in a good location. Across the street from Nascar HOF and 3 blocks from dowtown Charlotte. Nice and clean room, in Garden Inn style, so exactly as expected. Parking costs extra, which is expected for a hotel in a city center. Small but clean indoor pool. Gym is also kind of small, with some basic workout equipment, which...

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Thank Audi77
ekohlenstein, General Manager at Hilton Garden Inn Charlotte Uptown, responded to this review

Thank you for sharing your experience. We are mere months away from being MORE FRESH as we work toward our guestroom renovation completion this fall! Not to worry, noise and other guest impact from our renovation crews will be minimal. We PROMISE, no grinding or drilling or hammering of any kind! Our intimate fitness center has a few options for...

Bald Knob, United States
Reviewed 22 June 2016

My overall experience was great. The only problem I had was that my business paid for the room a few months in advance, and the card that had been used was full by the time I was ready to check out. I was not told about this until 9 or 10 pm the night before I was to check out....

Review collected in partnership with Hilton Garden Inn
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Thank Jennifer T
ekohlenstein, General Manager at Hilton Garden Inn Charlotte Uptown, responded to this review

Good to hear about your total experience. We regret our team gave you such a feeling of panic when payment questions arose. We sincerely value your peace of mind and are thrilled this was not enough to spoil your entire stay. We will hold you to your word about coming back!

Oklahoma City, United States
Reviewed 22 June 2016

Stayed here for HeroesCon 2016 and it was great! Many of my frends stayed at the Westin which is the hotel connected to HeroesCon and I would be at that hotel for parties and such and they came to my hotel room at the Hilton and they stated that my hotel was nicer and seemed better and I agree! Great...

Review collected in partnership with Hilton Garden Inn
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Thank Richard Paul S
ekohlenstein, General Manager at Hilton Garden Inn Charlotte Uptown, responded to this review

Good to hear from you. Very interesting perspective between properties. Although the Charlotte hospitality industry boasts some of the best hotels anywhere (it's the Southern Hospitality in our DNA!), a few other distinguishing aspects would be our COMPLIMENTARY ON-DEMAND SHUTTLE (goes most places in a 3 mile radius of the hotel(unfortunately, we do not service the airport)), COMPLIMENTARY WI-FI (your...

Reviewed 22 June 2016 via mobile

It meets expectations, nice, clean, pool, gym, good food and free WiFi. Walking distance to NASCAR Museum, ok it's next door. You will not go wrong staying here. In my opinion. I saw families playing and having a good time in the pool, so I guess you can say it's a family friendly hotel. I'm here on business... So take...

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Helpful?
Thank Pedro P
ekohlenstein, General Manager at Hilton Garden Inn Charlotte Uptown, responded to this review

Thank you for taking the time to share your experience with us. Although our goal is to always EXCEED guests' expectations, we are thrilled to hear we played a positive role in your visit to Charlotte. We have no qualms being labeled business savvy AND family friendly! Safe travels!

McMinnville, Tennessee
Reviewed 21 June 2016

Service was wonderful. Nice modern decor. Room needed detail clean in corners and along baseboards. Needed new mattress on bed. Not everyone appreciates sleeping on feather pillows. Fridge didn't keep things cold. For the price of the room, I'd have appreciated glassware., not plastic

Review collected in partnership with Hilton Garden Inn
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Thank Rae C
ekohlenstein, General Manager at Hilton Garden Inn Charlotte Uptown, responded to this review

Thank you for recognizing and distinguishing our staff's effort. We certainly regret you experiencing any cleanliness opportunities. We are happy to report new mattresses are on the way this summer. Unfortunately, our brand has mandated to moved away from glassware in guestrooms. We look forward to your return visit.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Hilton Garden Inn Charlotte Uptown hotel is in the major North Carolina banking and financial district close to: The Charlotte Convention Center, Blumenthal Performing Arts Center, Bank of America Stadium, Over Street Mall and the new Charlotte Bobcat Arena are all just blocks away. The uptown area is home to many fine restaurants, museums and shopping malls. Charlotte Douglas International Airport is only 9 miles away. ... more   less 

Additional Information about Hilton Garden Inn Charlotte Uptown

Address: 508 E Martin Luther King Jr. Blvd, Charlotte, NC 28202
Region: United States > North Carolina > Charlotte > Second Ward
Price Range: RM654 - RM1,526 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Charlotte Uptown 3*
Number of rooms: 181
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Hilton Hotels Direct and TripOnline SA so you can book your Hilton Garden Inn Charlotte Uptown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Charlotte Uptown Hotel Charlotte
Hilton Charlotte
Charlotte Hilton Garden Inn
Hotel Style:
#11 Romantic Hotel in Charlotte
#15 Business Hotel in Charlotte
#17 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Charlotte Uptown staff and other travellers.
9 questions
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Derry, New Hampshire
Guaynabo, Puerto Rico
4 months ago
over a year ago
northcarolina
over a year ago
Woodbridge, Virginia
over a year ago

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Questions? Get answers from Hilton Garden Inn Charlotte Uptown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floors have nice views of city, at least on the side I was on.”
 of 5 bubbles Charlieman2013, 16 Dec 2016 | Read review
“Wifi is free if you are a Hilton Honors member which is free to join.”
 of 5 bubbles 10smommy, 13 Sep 2016 | Read review
“Good views high up, but convenient parking on floors 3-5.”
 of 5 bubbles CharlieOrlando, 23 Jul 2016 | Read review
“Highways all around. Higher floors are better.”
 of 5 bubbles HalH145, 21 May 2016 | Read review
“The higher the floor the better the view”
 of 5 bubbles 262steffanb, 2 May 2016 | Read review
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