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Residence Inn Charlotte Piper Glen

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Residence Inn Charlotte Piper Glen
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115 Reviews from our TripAdvisor Community

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Showing 112: English reviews
Rockville, Maryland, United States
Reviewed 21 March 2015

Stayed here one night last week, and was greeted upon check in by the pleasant front desk clerk (don't remember her name). Yes you can see that a renovation is going on but the hotel made every possible attempt to minimize the impact to the guest. Other comments before mine the guests are upset because a renovation is going on....

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Helpful?
Thank Bryan S
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for staying with us and for taking the time to let us know about your experience. We are so happy that you enjoyed your stay. It is always nice to get such great feedback. We hope that you come back and see us again.

Lohmar, Germany
Reviewed 14 March 2015

I visit this hotel about twice per year. There is nothing special or really bad to say about this hotel. For (nearly) every thing it is a 3. (from 5). There is one thing that is really disgusting and that is the carpet in the lift. Pardon me for going on about this but you could grow bacterial cultures in...

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Helpful?
Thank Brian C
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for staying with us and taking the time to let us know about your experience. As you know we are just finishing up our renovation and I am happy to tell you that the carpet in the elevators is being replaced as well. We were waiting to last to do it as we have been receiving many deliveries...

Surfside Beach, South Carolina
Reviewed 3 March 2015

Room 202 nonskid surface in the shower was worn-out resulting me falling out of the shower injuring my right foot and injuring my right hip that sent me to the emergency room for x-rays. I filled out an incident report and was told I would hear from the General Manager. Three days later and I have not heard from anyone...

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2Thank gwwontennis
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for taking the time to let us know about your experience. I apologize for the tub in your room. We are currently looking into what the best option is for taking care of this issue. I am not sure what may have caused it to become worn in this one particular room. We hope that you will give...

Hinsdale, Illinois
Reviewed 23 February 2015

This hotel is very underwhelming. The "lobby" is under renovation. This basically means that there is no lobby at all. There is a front desk, staffed by a collection of surly employees as well as 9 bar stools, where the "lobby" should be. At breakfast, as you might imagine this is insufficient. Many of the guests when I stayed were...

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1Thank michellebarrett
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for staying at the Residence Inn - Charlotte Piper Glen and for providing us feedback about your stay. It is always good to hear from one of our groups. I do apologize for the inconveniences that you experienced because of our renovation. We had discussed with the tournament directors and your club contact that we were under renovation...

Raleigh, North Carolina
Reviewed 19 February 2015 via mobile

This hotel is OK, and is undergoing construction. Rooms are fine, free breakfast is all right, but the major problem no one can make better is the very loud interstate right outside your window! If you plan on staying here, bring ear plugs if you want to sleep. They should have avoided this issue when the hotel was under construction....

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1Thank swcrowder
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for staying at the Residence Inn Charlotte Piper Glen and for taking the time to let us know about your experience. I apologize that road noise was an inconvenience for you. I wish that we would have know about it during your stay so that we could have moved you to a different room or done something to...

Reviewed 16 February 2015 via mobile

In town for a family event. Stayed in a two bedroom suite. It was nice, clean and looked newly remodeled. Lobby was in the midst of being remodeled. They had a temp area setup for the breakfast. From what I understand from other family members it was scaled down but still included cheese omelet, sausage, and waffles. Staff did their...

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Helpful?
Thank PhillipGriffin
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for staying with us and for taking the time to let us know about your experience. I appreciate your understanding while you were with us. As said we are currently undergoing a renovation. The room portion of the renovation is complete and we are just a few short weeks away from finishing the lobby area. We are very...

Fredericksburg, Virginia
Reviewed 4 January 2015

The Residence Inn hotel chain is wonderful ... like a little home away from home. This particular location was very clean and even though next to the interstate (my windows faced the road) it was extremely quiet. I heard very little in the way of traffic noises. The breakfast selection was incredible. There was so much to choose from. The...

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Thank Monstertruckfans
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for letting us know about your stay. We are glad that you enjoyed it and that you had such a great experience. Be sure to come back again soon and see our "new" hotel after our renovation is complete.

Atlanta
Reviewed 3 December 2014

We visited the Residence Inn Piper Glen for a weekend tournament. They were extremely accommodating to our groups needs. We had a very early morning game and the staff was able to put out cold items for the kids to get prior to the game. We loved the outdoor fire pit and the kids enjoyed the sport court. Great experience!...

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Helpful?
Thank Alpharettagagal
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for a taking the time to let us know about your stay. We are glad you and your team stayed with us and that we could make your weekend more convenient by providing you with an early breakfast. We hope that the next time you are in the Charlotte area you will come and stay with us again.

Orando
Reviewed 6 October 2014 via mobile

We spent three nights at this hotel, along with lots of our family and friends who were in town for a wedding. This hotel was the perfect spot for a large family gathering. There were several different room size and layout options, an extensive hot breakfast, basketball courts, and an awesome outdoor fire pit with lots if seating where the...

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Helpful?
1Thank RosserBeyer
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for staying with us and for taking the time to share feedback on your stay. We appreciate all of your kind comments and are glad that you enjoyed your stay with us. We look forward to you coming back again.

Atlanta, Georgia
Reviewed 23 September 2014

This hotel was was average overall and we stayed as an on the raid transition point, arriving late and leaving in the morning. The rooms fixtures were on the old side, mattresses old and worn out, the AC system needs a thorough cleaning, etc. Our issues were with the door locks not functioning properly. 1. The 2 side exit doors...

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Helpful?
2Thank Gab228
Craig A, General Manager at Residence Inn Charlotte Piper Glen, responded to this review

Thank you for choosing the Residence Inn Piper Glen and for taking the time to let us know about your stay. I am sorry that the door in your room did not latch. That should have been caught by our staff before you checked in. I have had my maintenance person look at it and we have adjusted the door...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn Charlotte Piper Glen

Address: 5115 Piper Station Dr, Charlotte, NC 28277
Region: United States > North Carolina > Charlotte
Price Range: RM616 - RM1,187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Charlotte Piper Glen 3*
Number of rooms: 114
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Also Known As:
Residence Inn Charlotte Piper Glen Hotel Charlotte
Charlotte Residence Inn
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Questions & Answers

Questions? Get answers from Residence Inn Charlotte Piper Glen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Courtyard side or another hotel!”
 of 5 bubbles AuntAnnie1313, 12 Jan 2017 | Read review
“The dogs welcome seemed to all be on the first floor- if you don't want to be near animals, request a higher floor.”
 of 5 bubbles Pxiedsted, 2 Nov 2016 | Read review
“Rooms not facing the pool are better, because the pool can get noisy.”
 of 5 bubbles buddy_and_lindsay, 12 Sep 2016 | Read review
“Third floor rooms were great.”
 of 5 bubbles carlineansari7, 23 Aug 2016 | Read review
“Higher floor, less overall noise. We were directly over pool but didn't hear people.”
 of 5 bubbles 993ss, 15 Jun 2016 | Read review
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