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Staybridge Suites Charlotte Ballantyne

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#55 of 176 Hotels in Charlotte
Certificate of Excellence
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Staybridge Suites Charlotte Ballantyne
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229 Reviews from our TripAdvisor Community

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Showing 224: English reviews
Charleston, South Carolina
Reviewed 7 April 2014

The staff was so accommodating and helpful; every question we had before getting there, every request when were there, all of it was answered perfectly. The room was exactly what we were expecting. Couldn't have asked for more.

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Helpful?
Thank Jason R
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Jason R, Thank you for taking the time to post your wonderful comments. I was happy the staff and facility was everything you expected. Thank you for choosing the Staybridge Suites Charlotte Ballantyne and we hope you can return soon. Best Regards, Nicole Clyburn General Manager

Green Bay, WI
Reviewed 24 March 2014

I booked this hotel at the recommendation of a co-worker of mine who had previously stayed at this hotel. I had booked a 4 month reservation for an extended business trip to Charlotte. I ended up checking out and moving to another long-term stay property after only a month here. The positives first. The Ballantyne location is excellent, although in...

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Helpful?
2Thank JessR_G_10
IHGCare, Guest Relations Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear JessR_G_10, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should...

Atlanta, Georgia
Reviewed 17 March 2014

The hotel was lovely and was convenient to the highway and to restaurants. Two things stood out: (1) Great, great customer service from all employees - but Gwen especially went out of her way to be helpful and make us comfortable; (2) Lovely hotel, the courtyard was very soothing and I felt safe and secure relaxing by the fountain. We...

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Helpful?
1Thank Debra Z
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Debra Z, Thank you for taking the time to review our hotel. We are pleased that you were happy with our staff and our amenities. Your feedback helps us to assess the level of service we provide and review areas we may need to improve on. Thank you for choosing the Staybridge Suites Charlotte Ballantyne and we hope you...

Austin, Texas
Reviewed 3 March 2014

I recently had the pleasure of staying here on a business trip. Although the company paid for the room I told my wife I gladly would stay here on my dime the next time we visit Charlotte. I stayed in two bedroom suite. The bedrooms were quite large and the common area was big enough. The hotel staff was always...

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Helpful?
Thank Lance-N-ATX
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Lance-N-ATX, Thank you for posting your "great" comments. It was such a pleasure to read you enjoyed our property and that you have every intension on returning again soon on pleasure rather than business. Thank you for choosing the Staybridge Suites Charlotte Ballantyne. Best Regards, Nicole Clyburn General Manager

Chester, Virginia
Reviewed 25 February 2014

Great three night stay! We love the two bedroom suite! Plenty of room for everyone. Fresh baked cookies at five o'clock are very appreciated and delicious! Lots of places to eat within walking distance! Awesome mall About ten minutes away! Had to go twice!

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Thank kelli b
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Kelli B, Thank you for your wonderful review, I was thrilled you had a "great stay"! I was glad you enjoyed your spacious 2 bedroom suite, the extra room is always a plus. Thank you for choosing the Staybridge Suites Charlotte Ballantyne and we hope you get the opportunity to stay with us again soon. Best Regards, Nicole Clyburn...

Conway, South Carolina
Reviewed 21 February 2014

Ive stayed here twice both with my family and enjoyed each time. My boys love the indoor pool and the mini golf area. They also love the fact that there are cookies or fruit at the front desk. The staff are always helpful with directions. Each morning the breakfast was amazing. Plenty of food which we brought back to our...

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Helpful?
Thank sassyfiedtravels
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Sassyfieldstraveler, Thank you for posting such a positive review. Since your last visit we have updated our outdoor living area to include a fire pit with seating area and granite cornhole boards. I truly think you will love these new features! We are happy that you had such a great experience when you were here last and hope you...

Maastricht, The Netherlands
Reviewed 11 February 2014

Pros: Clean, up to date, several benefits Cons: Internet can be slow Internet: Free Breakfast: Free Parking: Free I recently stayed at this hotel when I relocated to Charlotte. We picked this hotel because of the great reviews and the proximity to food options as well as my new work. It definitely does live up to its reviews. This hotel...

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Helpful?
Thank Sean F
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Sean F, Thank you for your comprehensive review. We really appreciate you taking the time to review our property. Our goal is to always provide the ultimate in service and accommodations and it sounds like we succeeded. I will be sharing your wonderful comments with my team and hope you get to stay with us again in the future....

North Carolina
Reviewed 1 February 2014

Before I get started with this review, I politely request that you close this window and make a reservation at the Staybridge Suites hotel in Ballantyne. This will save you the time it takes to read any more of this review, and will also allow you to more quickly experience what many satisfied patrons already have--well-rounded excellence. The venue is...

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Helpful?
Thank DanPauEli
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear DanPauEli, Thank you for taking the time to post such a fantastic review. I was delighted to hear your experience was such a positive one. We strive so hard to provide our guests with a high level of comfort and service and I was so happy you recognized our hard work. Thank you for choosing the Staybridge Suites Charlotte...

Durham, North Carolina
Reviewed 22 January 2014

We have had good luck at Staybridge Wilmington, so when we saw there was a Staybridge Ballantyne near Charlotte, we wanted to stay there for our vacation. However, when looking online it looked like the type of room we wanted was already sold out. So, we reserved a suite at the Fairfield Inn in Matthews instead. To our disappointment, when...

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Helpful?
Thank Caroline S
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear CS, Thank you for taking the time to write such a positive review about our property. We are all hospitality professionals who pride ourselves on delivering top service and it sounds like you certainly received it here, especially by Gwen. I am happy to share all your wonderful comments with the entire staff and we truly hope to see...

Narberth, Pennsylvania
Reviewed 24 December 2013

I stayed for one night, in the motel. The staff was extremely friendly and helpful, especially the front desk. The room was large, very clean and the stay was very comfortable. I also enjoyed the afternoon get-together with complimentary wine and snacks. As I had to leave very early in the morning, for a flight, they prepared a "doggy bag"...

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Helpful?
Thank Moolieisenbach
NicoleC1000, General Manager at Staybridge Suites Charlotte Ballantyne, responded to this review

Dear Moolieisenbach, I was so pleased when I read your review, it makes me so happy that you had such a wonderful experience at our property. I hope you have a the opportunity to stay with us again in the future. Thank you for choosing the Staybridge Suites Charlotte Ballantyne. Happy Holidays, Nicole Clyburn General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Get Comfortable at the award winning Staybridge Suites Hotel Charlotte Ballantyne (Ballantine). The Staybridge Suites Hotel Charlotte Ballantyne (Ballantine) is located in the heart of the Ballantyne Corporate Park & South Charlotte Real Estate Districts, adjacent to the Ballantyne Golf Resort & within walking distance to major corporations like SPX, ESPN, Scottish Re, Bank of America, Lending Tree & AXA/Equitable Life. Our location offers easy access to Ballantyne Village (shopping), Downtown Charlotte, I-485, I-85, I-77 Lowe s Motor Speedway (NASCAR) and the Charlotte Douglas International Airport (CLT).The Staybridge Suites Hotel Charlotte Ballantyne offers apartment-like suites with all of the conveniences of home to suit your extended stay or short term hotel needs.Our smoke free, pet friendly hotel (fee) offers studio, one-bedroom and two-bedroom/two-bathroom apartment-like suites featuring fully-equipped kitchens, spacious living and work areas, TV with in-room entertainment, free wired and wireless Internet access, two phone lines with a direct dial phone number and personalized voicemail. Other features include 24 hour business center with free Internet access, a library, free laundry facilities, fitness center, indoor pool w/whirlpool, courtyard w/grills, fire pit, free deluxe breakfast bar and evening Social reception (Tuesday-Weds-Thursday). ... more   less 

Additional Information about Staybridge Suites Charlotte Ballantyne

Address: 15735 Brixham Hill Avenue, Charlotte, NC 28277
Region: United States > North Carolina > Charlotte
Price Range: RM655 - RM1,249 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Charlotte Ballantyne 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Staybridge Suites Charlotte Hotel Charlotte
Charlotte Staybridge Suites
Hotel Style:
#36 Family Hotel in Charlotte
#41 Romantic Hotel in Charlotte
#50 Business Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Staybridge Suites Charlotte Ballantyne staff and other travellers.
2 questions
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Tampa, Florida
9 months ago
over a year ago

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Questions? Get answers from Staybridge Suites Charlotte Ballantyne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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