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Sonesta ES Suites Charlotte

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Traveller (142)
Room & Suite (256)
Storyboard
Overview
  • Excellent63%
  • Very good22%
  • Average8%
  • Poor4%
  • Terrible3%
Travellers talk about
“basketball court”(22 reviews)
“front desk”(81 reviews)
“bedroom suite”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Sonesta ES Suites Charlotte
Special Offer: Free Breakfast & Parking
Hotel deals
Offers from Sonesta ES Suites Charlotte
Special Offer: Free Breakfast & Parking
Hotel deals
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Rooms
6 Aug7 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (610)
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Traveller rating
368
133
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25
22
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368
133
50
25
22
Show reviews that mention
All reviewsbasketball courtfront deskbedroom suitefull kitchenhome away from homegreat place to staynice poolextended stayawesome stayexercise roomhot breakfastfree breakfasthotel roomdefinitely stay here againstayed one nightbed was very comfortableyogurt
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1 - 5 of 598 reviews
Reviewed 3 days ago

I had a horrible experience here, had to have my room changed THREE times. Shower flooded, hotel room full of spiders and items in the hotel room were broken and run down. People are living at this hotel full time, screaming down the halls at...More

Review collected in partnership with this hotel
Thank hdiazsales
Hotel's Favourite
Reviewed 3 weeks ago via mobile

Had a 2-bedroom suite with plenty of room for whole family. Staff was great and as we checked in - suggested the sliders n salad buffet that was still out. Kids were hungry after a day at Carrowinds Water Park. The buffet was perfect! Half...More

1  Thank Grandma_Hinckley
Reviewed 1 week ago

I had an issue at check in which the staff resolved effortlessly and within a timely manner. I also had mentioned in casual conversation that it was my birthday weekend, I went to the store and upon my return the staff had a birthday card...More

Review collected in partnership with this hotel
Thank fergshay
Reviewed 1 week ago

My best friend and I met here to have a mini-reunion. Michelle and Pam at the front desk were just exceptional with their customer service. They were friendly, helpful, insightful and knowledgeable. Our room was upgraded, unknown to us until we got to the room,...More

Thank Jamie V
Reviewed 1 week ago

I come up to Charlotte every week and have stayed in different hotels. This one is by far one of the best I've stayed at. The rooms are bright, the floors aren't stained, and I didn't have to get used a funky smell most other...More

Review collected in partnership with this hotel
Thank berskine2018
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Breakfast included
Free Parking
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Breakfast included
Laundry Service
Self-Serve Laundry
Free Parking
Business Centre with Internet Access
Multilingual Staff
Non-Smoking Hotel
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$105 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Charlotte
#10 Romantic Hotel in Charlotte
#12 Business Hotel in Charlotte
#16 Best Value Hotel in Charlotte
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$105 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Charlotte
#10 Romantic Hotel in Charlotte
#12 Business Hotel in Charlotte
#16 Best Value Hotel in Charlotte
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (142)
Room & Suite (256)
Dining (44)
Pool & Beach (10)
Amenities (30)
Family and Play Areas (7)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Jenny0753
15 June 2018|
AnswerShow all 4 answers
Response from ofermeiri | Reviewed this property |
it is a simple "filter coffee machine" means they give coffee bags which you put inside the upper filter and the made coffee is pored down to the glass pot.
1
Vote
Billie K
8 April 2018|
Answer
Response from ofermeiri | Reviewed this property |
it is written in the hotel's site. i don't know
0
Votes
Marguerite C
7 February 2017|
AnswerShow all 4 answers
Response from jennyleeharvey | Reviewed this property |
I am not sure, but would say yes since dogs are allowed.
0
Votes
Room Tips
"Clean your rooms."
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"Get new fridge!!! Room212"
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"Choose a top floor room and remember, do not expect much from daily housekeeping."
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"Choose the 3rd floor for better peace and quiet and remember, housekeeping is minimal."
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