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MainStay Suites Charlotte

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#96 of 176 Hotels in Charlotte
Certificate of Excellence
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1 room 2 adults 0 children
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MainStay Suites Charlotte
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100 Reviews from our TripAdvisor Community

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Showing 100: English reviews
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Cocoa, Florida
Reviewed 5 February 2017

Have been staying at the Main Stay in Charlotte since July of last year the staff is great VERY friendly and helpful will always stay at this one in Charlotte area when ever I come back on business or pleasure

Review collected in partnership with this hotel
Thank Cocoarocker
MainStayCLT, General Manager at MainStay Suites Charlotte, responded to this review

I would like to Thank You for taking the time to share your feedback with us. We know that you have many options in Charlotte to choose from and we appreciate that you stay with us. We hope to see you again soon, and we will share your feedback with our staff. Thank you for your time and your business.

Pittsburgh, Pennsylvania
Reviewed 30 April 2016 via mobile

We had the pleasure of visiting the Mainstay Suites overnight on our way back to PA from vacationing in Florida. We were greeted by René at the front desk after a very tiring 9 hour drive and it was quite a pleasant greeting to say the least. We had a rough day with many congested traffic areas so we were...

Thank Renee L
About Hotel's Favourite Review
MainStayCLT, General Manager at MainStay Suites Charlotte, responded to this review

On behalf of myself and my staff, we would like to Thank You for choosing MainStay Suites for your recent stay. We would also like to Thank You for taking the time to share your experience with others. We hope that we will see you again soon when making your long trip. Let us know if there is anything that...

Reviewed 5 December 2016

One night traveling home from florida. HORRIBLE.....dirty, smelled musty and for a 100% free no smoking hotel it sure smelled of stale cig smoke. toilet would not quit running. furniture, countertops and floors were filthy. Tile/laminate floors were broken and messed up. I tore the room apart looking for bugs before I could even remotely think about laying down and...

Thank Kaci H
St. Augustine, Florida
Reviewed 19 November 2016 via mobile

We stayed here on our travels for the holidays and picked as it was midway and allowed pets. Glad my husband used his points and was basically free or would have asked for my money back. Knew it wasn't going to be the Rita but basic cleanliness would have been nice. Rooms dusty, walls with stains, chipped paint, peeling, black...

Thank ASPHealth
Reviewed 8 November 2016

I originally had reservations at a different hotel, where my reservation cancelled. The individual at the desk (I apologize for not remembering his name), I was able to secure a room for me immediately! Since I was checking in late, 11 PM, he had security to escort me to my car to retrieve my items. The room was very comfortable...

Thank Warhorse95
MainStayCLT, General Manager at MainStay Suites Charlotte, responded to this review

Thank you for taking your time to complete our survey. We appreciate you staying with us and we are glad that we could accommodate you, and that are staff thought of your safety. We hope that when you come back to Charlotte, you will choose to stay with us. We realize that their are many hotels to choose from, and...

Fort Mill
Reviewed 3 November 2016 via mobile

I would like to say that after my review I wrote back in July, the manager called me and talked to me about my experience with the desk clerk and refund my money back, and it was a good experience talking with her,even tho I would have liked to get a free night for my inconvenience of that night....

Thank Loria M
MainStayCLT, General Manager at MainStay Suites Charlotte, responded to this review

Thank you for taking the time to share your feedback with us. We appreciate you choosing us again after your last stay. I am glad that this experience was more enjoyable than the last. We did not give an additional free night for your inconvenience, as we refunded your account on your last stay. We do appreciate your business and...

Hilton Head, South Carolina
Reviewed 15 October 2016

Had to evacuate my home in Hilton Head as Matthew was wreaking havoc on our beautiful island. The staff was so very friendly and accommodating. We had a suite and I was so grateful for the two rooms both with televisions as we were holed up for 3 long days. Hotel was pet friendly which was a godsend. Hotel could...

Thank soccerswede13
MainStayCLT, General Manager at MainStay Suites Charlotte, responded to this review

Thank you so much for taking the time to share your feedback. We appreciate you choosing MainStay during your difficult time. Considering all that you were going through with leaving your home, I remember your kindness and good spirit. We are glad that we could accommodate you during this time. We are planning on doing renovations in our guest rooms...

Charlotte, North Carolina
Reviewed 27 September 2016

Awesome hospitality! EVERYONE was so very kind and helpful!! We really enjoyed our stay! We loved our room and were very comfortable! We have stayed at this motel many times and it just gets better and better! They strive to make you happy!!

Review collected in partnership with this hotel
Scottsville, Kentucky
Reviewed 1 August 2016 via mobile

Price and room size were a great and staff was friendly and helpful but that's where the positives end. The property was dated and needed many upgrades. Hallways were dirty with large water stains and many occupants seemed to be living there resulting in a noisy environment. Children of the "residents" we're constantly walking the hall and talking loudly on...

Thank WoodfordReserve
MainStayCLT, General Manager at MainStay Suites Charlotte, responded to this review

Thank you so much for taking the time to give us your feedback. We appreciate you choosing MainStay and do hope that you will stay again when visiting Charlotte. We also appreciate your comments regarding upgrades, as we are preparing for some renovations and want you to know that we are aware of the issues, such as hall carpets. We...

Sacramento, California
Reviewed 30 July 2016

We booked this hotel for its location and price. Our visit was to spend time with our daughter and grandchildren. Due to a flight delay, we arrived at 2AM, and we were told there were no rooms available. Since we prepaid, this was unacceptable. The desk clerk found an unoccupied unclean room, changed the linens, and let us stay there...

Thank 4dtruker
MainStayCLT, General Manager at MainStay Suites Charlotte, responded to this review

It was a pleasure to meet you, and we appreciate your comments. Your check in was an unfortunate and unacceptable experience, and I do apologize. I am thankful our staff was able to upgrade you to the executive suite and tried to make you and your wife more comfortable. We are hoping to do some renovations and upgrades in the...

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Hotel & Grounds (9)
Pool/Beach Area (1)
Room/Suite (10)
Business Centre/Function Rooms (1)
Dining (5)
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Internet
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Enjoy all of the comforts of home at the pet-friendly MainStay Suites(R) hotel in Charlotte, NC. Conveniently located with easy access to Interstate 77 and less than 10 miles from Charlotte Douglas International Airport, our numerous amenities allow for an affordable and convenient short-term or extended stay. NASCAR fans will enjoy our location just 30 minutes from Charlotte Motor Speedway, and the following nearby attractions are even closer: Bank of America Stadium Charlotte Convention Center Carowinds amusement park Carolina Place mall Our spacious suites will make your stay enjoyable whether you're with us for days, weeks or even months. Each guest room includes fully-equipped kitchen facilities, a sofa sleeper, flat-screen television, hair dryer, and iron. Additional amenities include: Free deluxe continental breakfast featuring Belgian waffles and coffee Free premium cable television with movie channels Free weekday newspaper Free high-speed Internet access Corporate travelers will appreciate our on-site business center, public computer, and access to copy and fax services. When the work is finished, visit our fitness center, or enjoy some time relaxing by the Seasonal outdoor pool. Our extended stay hotel has ample free parking and features laundry facilities on the property. Book your stay today at the MainStay Suites in Charlotte, NC, and enjoy all of the luxuries of home for as long as you like. ... more   less 

Additional Information about MainStay Suites Charlotte

Address: 7926 Forest Pine Dr, Charlotte, NC 28273-4600
Region: United States > North Carolina > Charlotte
Price Range: RM385 - RM598 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites Charlotte 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Mainstay Hotel Charlotte
Mainstay Charlotte
Charlotte Mainstay
Hotel Style:
#31 Business Hotel in Charlotte
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Questions & Answers

Questions? Get answers from MainStay Suites Charlotte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suite recommended”
 of 5 bubbles soccerswede13, 14 Oct 2016 | Read review
“Avoid poolside rooms. Very noisy.”
 of 5 bubbles 4dtruker, 30 Jul 2016 | Read review
“Quiet cul-de-sac, elevator opposite corner from lobby, almost no wifi.”
 of 5 bubbles shawnr697, 5 Jul 2016 | Read review
“Rooms on "right" side of building will be more noisy due to interstate traffic. All rooms will hear airport traffic.”
 of 5 bubbles 646beverleyk, 3 Jan 2016 | Read review
“The whole hotel seems quiet and comfortable”
 of 5 bubbles KenJ316, 26 Aug 2015 | Read review
5 of 5