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SpringHill Suites Charlotte Airport

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Traveller (26)
Room & Suite (30)
Dining (5)
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Overview
  • Excellent24%
  • Very good33%
  • Average25%
  • Poor10%
  • Terrible8%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (277)
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Traveller rating
67
86
70
29
24
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LanguageEnglish
67
86
70
29
24
Show reviews that mention
All reviewscharlotte airportroom was cleana marriott rewards memberan early morning flightbreakfast barhot tubextra pillowswork spaceconnecting flightbooked this hotelstayed here for one nightyogurtfree breakfastfree shuttlesofa bedplace to sleepother hotels
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1 - 5 of 276 reviews
Reviewed 1 week ago

Springhill Suites Charlotte Airport - Stay Report - 4/8 - 4/9 Location: The hotel is located on Scott Futtrell Drive just off I-85 and Billy Graham Parkway (Exit 33).  The area around the hotel is pretty seedy and features a Baymont Inn and a strip club...More

Thank Sal_Paradise767
Reviewed 3 weeks ago

I am used to staying at the new type Springhill Suites with the large rooms, and modern bathrooms. This hotel is not that. While its very quiet with nice staff, the rooms are very small. This is definitely an old hotel. Do not be fooled...More

Thank usndoc
Reviewed 3 weeks ago via mobile

We love the Marriott and SpringHill is normally fine for a quick trip for a wedding or layover but this one is simply terrible. There was no hot water. When asked (4 times over 12 hours) they said they would have someone look at it...More

Thank Triplovers1151
Response from Tasha G, General Manager at SpringHill Suites Charlotte AirportResponded 3 weeks ago

Dear Triplovers1151, We want to sincerely apologize for any problems that occurred while staying at our hotel. We have rectified this matter and we hope that you will allow us to accommodate you in the future. Again, we sincerely apologize.

Reviewed 12 January 2018 via mobile

The front desk staff were lovely, helpful and kind. Overall the property is in need of updates. My room looked tired and warn. Furniture has seen its fair share of damage, pillows were stained, and there was mold on the bathroom ceiling. It was less...More

Thank Mara L
Response from Linda M, Front Office Manager at SpringHill Suites Charlotte AirportResponded 14 January 2018

Thank you for taking the time to share your experience while staying at the Springhill, both positive and constructive. We are so pleased that overall you had a positive experience and look forward to serving you again in the future! Please rest assured that your...More

Reviewed 8 January 2018

My wife and I stayed two nights at the SpringHill Suites near Charlotte Airport. If you’re a Marriott Rewards member looking for a good value, this place fills the bill. First, all the staff members were helpful. The desk clerk gave me a choice of...More

Thank socalsteve19
Response from Linda M, Front Office Manager at SpringHill Suites Charlotte AirportResponded 10 January 2018

Thank you for taking the time to share your experience while staying at the Springhill, both positive and constructive. We are so pleased that overall you had a positive experience and look forward to serving you again in the future!

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Dry Cleaning
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Indoor pool
Tennis Court
Heated pool
Details
Price range
US$101 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$101 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
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Traveller (26)
Room & Suite (30)
Dining (5)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
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Benita P
9 March 2017|
AnswerShow all 3 answers
Response from Judi O | Reviewed this property |
I don't know - Charlotte was a layover - so I did not have a vehicle.
0
Votes
Katrina B
21 September 2016|
AnswerShow all 2 answers
Response from Steven C | Reviewed this property |
I do not believe Marriott hotels allow smoking, but I do not think this particular Marriott enforces it - it sure does not smell like it...
0
Votes
Reviewrrr
16 August 2016|
AnswerShow all 2 answers
Response from Mike B | Reviewed this property |
6:30 through week days. Not sure on Saturday. But if you call they will be happy to tell you. Nice people.
1
Vote
Room Tips
"I'd try to get it away from the Interstate highway"
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"Higher level floors may be better. Pool is at the lobby level."
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"Stay on the top floor, fewer guests there."
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"Upper floors were quiet."
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