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SpringHill Suites Charlotte Airport

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Traveller (27)
Room & Suite (30)
Dining (5)
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Overview
  • Excellent23%
  • Very good33%
  • Average24%
  • Poor10%
  • Terrible10%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2 Star Hotel
All hotel details
Additional information
Offers from SpringHill Suites Charlotte Airport
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Reviews (291)
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All reviewscharlotte airportroom was cleana marriott rewards memberceiling fanan early morning flightbreakfast barhot tubextra pillowswork spacestayed here for one nightyogurtfree breakfastfree shuttlesofa bedplace to sleepsitting areathe shuttle driver
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81 - 85 of 290 reviews
Reviewed 3 May 2016 via mobile

We were thankful that our Rewards membership allowed us to have a place to stay after being stranded at the airport due to inclement weather, but had tremendous difficulty sleeping as whatever club or bar sits next to or in back of this hotel had...More

Thank Pamela G
Response from Julie A, General Manager at SpringHill Suites Charlotte AirportResponded 18 May 2016

Thank you for staying with us while in Charlotte. We deeply apologize all around for the challenges that you encountered from your flight changes due to weather and the event that was going on next door during your stay. We can imagine how exhausting the...More

Reviewed 21 April 2016

Breakfast was not available during the times as listed on website. When I checked in and asked, I was told they have different hours on the weekends. There were about 20 young adults in the two rooms across from us and it was loud, banging...More

Thank Jenel S
Response from Julie A, General Manager at SpringHill Suites Charlotte AirportResponded 22 April 2016

Our deepest apologies for the inconvenience of the different times for breakfast on the weekends verses weekdays! We are more than happy to accommodate you either before or after breakfast service with several select breakfast items should you miss the time. We do not allow...More

Reviewed 16 April 2016 via mobile

Hotel is the older version springhill suites. Rooms are large with a seating area, microwave, etc. sofa looks newer than other furnishings lobby looks newly refreshed Free shuttle to the airport which is only 5 mins away- very convenient A/C was very loudMore

Thank AroundtownCT
Response from Julie A, General Manager at SpringHill Suites Charlotte AirportResponded 18 April 2016

Thank you for staying with here at the Springhill Marriott Charlotte Airport during your most recent visit. We appreciate and value your feedback and hope our guest services were outstanding! We hope you will stay with us again on a return visit to Charlotte! Have...More

Reviewed 16 April 2016

When we arrived there was a woman in the lobby who had been beat and thrown out of her woman. She said she was robbed while staying at the hotel and they were kicking her out because the room wasn't under her name which is...More

Thank hallk33
Response from Julie A, General Manager at SpringHill Suites Charlotte AirportResponded 2 May 2016

We apologize for the negative experience during your stay in Charlotte at the Springhill Suites. This was a unique and unusual event with two guests that were quickly asked to depart the hotel due to guest disturbance. The manager on duty at that time was...More

Reviewed 1 April 2016 via mobile

Really enjoyed the Springhill Suites Marriott. Very close to the airport and convenient to the interstate. Staff was super friendly and very helpful. We left our car during our vacation and used the airport shuttle. We were taken to the front door in plenty of...More

Thank Tiffany R
Response from Julie A, General Manager at SpringHill Suites Charlotte AirportResponded 1 April 2016

Thank you Tiffany for staying with us while traveling! We appreciate your positive feedack and very pleased that you had a great experience while staying here at the Springhill Suites Charlotte Airport! We hope you will allow us another opportunity in the future an look...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Dry Cleaning
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Hot Tub
Heated pool
Details
Price range
US$92 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$92 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
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Traveller (27)
Room & Suite (30)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Benita P
9 March 2017|
AnswerShow all 3 answers
Response from Judi O | Reviewed this property |
I don't know - Charlotte was a layover - so I did not have a vehicle.
0
Votes
Katrina B
21 September 2016|
AnswerShow all 2 answers
Response from Steven C | Reviewed this property |
I do not believe Marriott hotels allow smoking, but I do not think this particular Marriott enforces it - it sure does not smell like it...
0
Votes
Reviewrrr
16 August 2016|
AnswerShow all 2 answers
Response from Mike B | Reviewed this property |
6:30 through week days. Not sure on Saturday. But if you call they will be happy to tell you. Nice people.
1
Vote
Room Tips
"Don’t stay here"
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"Paid reservations mean nothing"
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"major highway on one side of the hotel. VERY loud ALL NIGHT!"
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"I'd try to get it away from the Interstate highway"
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