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SpringHill Suites Charlotte Airport

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SpringHill Suites Charlotte Airport
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250 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Charlotte Airport
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Showing 249: English reviews
Lakeland, Florida
Reviewed 10 January 2015

the staff were wonderful and the room was excellent! The only issue was that they only had one luggage cart and it was gone most of the time! I had to make three trips to get my stuff down and loaded in my car cause THE cart was not around. I even searched the corridors on each floor to no...

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Thank floridawright
Nancy C, Manager at SpringHill Suites Charlotte Airport, responded to this review

Thank you floridawright for your review. We are happy to hear that you enjoyed your time with us here at the SpringHill Suites Charlotte Airport! I apologize that only one cart was available during your stay with us. We have more than one cart but I know we were replacing some tires on our other carts that made them unavailable....

London
Reviewed 7 January 2015

We missed our airport shuttle bus by five minutes but the Courtyard Marriott driver offered to take us instead. Our check-in lady was very friendly and helpful. Our room was comfortable and fairly large for a regular hotel. We also had a small kitchenette which would have been helpful on a longer stay. We could turn off the air-con if...

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Thank Roalja
Nancy C, Manager at SpringHill Suites Charlotte Airport, responded to this review

We are so happy that you enjoyed your stay with us at the SpringHill Suites Charlotte Airport! Our airport shuttle runs 24 hours a day to and from the Charlotte Douglass airport. As you mentioned, it also can take guests to area restaurants and stores. Thank you for mentioning our staff and how friendly that were during your stay. We...

Spartanburg, South Carolina
Reviewed 6 January 2015

I live in Upstate South Carolina about 1 1/2 hours from Charlotte. My sister & her family and I were going to Charlotte for the Belk Bowl on December 30, 2014. I reserved 2 suites based on the price, location and the pictures/reviews on the hotel's website. Both suites had 2 queen beds and a pullout sofa. We arrived at...

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Thank KimbaJ89
Nancy C, Manager at SpringHill Suites Charlotte Airport, responded to this review

Dear KimbaJ89, Thank you for taking the time to review your stay with us at the SpringHill Suites Charlotte Airport. We are so happy that you enjoyed your stay with us! You mentioned you were here with us for the Belk Bowl at the Bank of America Stadium. We hope your team won and you found it easy to get...

Chapel Hill, North Carolina
Reviewed 8 December 2014

We stayed here for one night as a stopover in our Thanksgiving travels. Very nice staff at check-in and at breakfast in the morning. The room was clean with a couple small problems like a dripping tub and closet doors that wouldn't move, but overall fine for one night. We did make note of what was wrong with the room...

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Thank Suzi W
Nancy C, Manager at SpringHill Suites Charlotte Airport, responded to this review

Thank you for taking the time to review our property and give us your comments from your stay. As you mentioned, we are located just off of I-85 and only 2 miles from the Charlotte Douglass Airport. We feel this adds a great convenience to our guests as they are traveling. You also mentioned looking for restaurants in our area....

Harrisburg, Pennsylvania
Reviewed 4 December 2014

OK, so maybe not the most luxurious spot for a Springhill Suites, but it was clean, quiet, and ultra-handy to the highway and airport. Less than five minutes to return my rental car at CLT International - doesn't get any simpler than that! Staff was very friendly and helpful. I would definitely stay here again!

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Thank Show_Biz_Kid
Nancy C, Manager at SpringHill Suites Charlotte Airport, responded to this review

Thank you ChrisM for your recent review. We are glad to hear that you enjoyed your stay with us at the SpringHill Suites Charlotte Airport! As you mentioned, we are only about 2 miles from the Charlotte Douglass Airport and right off of I-85. It is very convenient for our guests traveling through the area, as we are minutes away...

Nashville, Tennessee
Reviewed 3 December 2014

We were coming to town to catch a minor league hockey game before heading on to Raleigh to catch an NHL game and found a great rate on this hotel. It exceeded our expectations. It was clean and the people at the front desk were very helpful. We asked for a dinner recommendation and it was amazing!

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Thank mcstaci
Nancy C, Manager at SpringHill Suites Charlotte Airport, responded to this review

Thank you mcstaci for your recent review of the SpringHill Suites Charlotte Airport! We are glad that we were able to provide exceptional service during your stay. You mentioned you were in town to catch a minor league hockey game. We are just 5 miles from the Time Warner arena where the Charlotte Checkers play so we hope you enjoyed...

kentucky
Reviewed 26 November 2014

First time staying here I picked it because of price and proximity to the airport. I will say the property is clean but it is dated and worn. My room was a typical Springhill Suites room which is fine but the carpet was stained and the furnishings worn. The staff of this hotel go above and beyond when it came...

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Thank mwayc
Nancy C, Manager at SpringHill Suites Charlotte Airport, responded to this review

Thank you for providing your feedback from your stay and mentioning our staff and the service they provided. I always say that our team provides exception customer service and are the reason that guests keep coming back to stay with us! Again, thank you for your feedback and we look forward to serving you again in the future!

Atlanta, Georgia
Reviewed 23 November 2014

I just stayed on this hotel a second time within the last three weeks and once again was treated with wonderful hospitality. The staff goes out of their way to ensure your stay is pleasant and relaxing, each staff member greets you with a warm smile and a "can do" attitude. I have thoroughly enjoyed my stays and felt at...

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Thank Ed K
Ellenwood, Georgia
Reviewed 20 November 2014

This is my second stay at this hotel. I stayed at the hotel last year for the Falcons vs. Carolina game and the stay pleasant. I was there again on Nov. 15, 2014 for one night stay for the game on the next day. I wasn't feeling my best so when my husband and I got to our room I...

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1Thank ShiningStar1012
Nancy C, Manager at SpringHill Suites Charlotte Airport, responded to this review

We take our guest safety very seriously. Please be assured that this information was passed onto the appropriate managers and they have been researching your claim. I'm sorry that you were not contacted earlier. You should have been contacted last week by one of our managers. I will be confirming this tomorrow with them.

yorkshire
Reviewed 31 October 2014

only stayed here for one night whilst en route to South Carolina. The welcome was great and the room very comfortable. Dined elsewhere but had breakfast which was absolutely fine. All the staff I came into contact with were very friendly and helpful. Pickup from the airport was a welcome site. WiFi was fine. Will definitely use next trip!

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Thank shambolic65

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about SpringHill Suites Charlotte Airport

Address: 3055 Scott Futrell Dr, Charlotte, NC 28208-2726
Region: United States > North Carolina > Charlotte
Price Range: RM453 - RM845 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — SpringHill Suites Charlotte Airport 2.5*
Number of rooms: 95
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Also Known As:
Springhill Suites Charlotte Airport Hotel Charlotte
Charlotte Springhill Suites
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Charlotte Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on the top floor, fewer guests there.”
456carolt, 20 Apr 2017 | Read review
“Upper floors were quiet.”
CliffordL19, 12 Apr 2017 | Read review
“I would recommend away from the highway, although it may not make much difference in noise level.”
Jodnay, 11 Feb 2017 | Read review
“was on the 3rd floor”
janetw42, 31 Oct 2016 | Read review
“Ask to be put in a room away from the strip club.”
juliemW8334NF, 8 Jul 2016 | Read review
5 of 5