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Westin Charlotte

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#29 of 177 Hotels in Charlotte
Certificate of Excellence
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Westin Charlotte
Westin Charlotte
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1,483 Reviews from our TripAdvisor Community

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Showing 1,460: English reviews
Charlotte, North Carolina
Reviewed 4 October 2015 via mobile

My husband took me for our anniversary to a dinner and show and surprised me with a weekend stay to the Westin Charlotte! It was amazing.. Pierre Thomas checked us in and gave us a feeling of 5 star treatment!!👍. The rooms were bee comfortable and so was all the staff!

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Helpful?
Thank cheeks73
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We are glad to hear that Pierre made an incredible impression on you! We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

Reviewed 3 October 2015 via mobile

As an airline pilot who spends a lot of time in hotels, I had a chance to visit the Westin while in Charlotte and had an amazing experience there at the restaurant for breakfast. My server Hee Jin was incredibly friendly, competent and pleasant. She made my visit extremely enjoyable and I will come back because of her. Great food,...

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Thank Ben S
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We are glad to hear that Hee Jin made an incredible impression on you! We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

Orlando, Florida
Reviewed 2 October 2015

I often go to this hotel for breakfast or brunch and have always had a great experience. My last server was Jini and she did an amazing job. Very attentive and made sure everything was to my liking. Thanks for making our weekend!

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1Thank Alexanderellis
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We are glad to hear that Jini made an incredible impression on you! We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

Reviewed 1 October 2015

Great location, quick walk to stadium, great view of stadium, Great rooms, comfortable bed and quiet. We have stayed at several hotels in Charlotte, this one is my favorite by far! Staff were all helpful, polite and eager to take care of you.

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Thank Sara S
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

Charlotte, North Carolina
Reviewed 1 October 2015

My husband and I stayed here the night of our wedding and were very impressed. We got the romance package and enjoyed the chocolate covered strawberries and champagne. The room was beautiful and the view at night was gorgeous. Definitely get a room on a high floor (we were on 27).

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Thank Morgan K
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We're glad to hear your wedding went well. We look forward to welcoming you back on your anniversary visit to the Queen City. Be well, Guntram Merl Hotel Manager

Orlando, Florida
Reviewed 30 September 2015

We changed hotels on someone's recommendation on a trip to Charlotte, and were very pleased! The customer service was outstanding. The beds were amazing (best sleep we've had in weeks!). Enjoyed spending the night here for our quick weekend in Charlotte.

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Thank jhennum
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

Suwanee, Georgia
Reviewed 30 September 2015

If you're at SPG member or just looking for SPG, the Westin is the place to be in Charlotte. Great location with easy access to uptown but not on top of all the noise and craziness that goes with some of the other uptown hotels. Rooms are nice and comfortable. Primary issue now is the major construction in the garage......

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Thank Andrew H
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

Wilmington, North Carolina
Reviewed 29 September 2015

Our son got married and our friends and family all stayed at the Westin Hotel in Charlotte NC. It could not have been nicer! All the staff were wonderful, especially Ewan in service express. He went beyond the call of duty to make our stay wonderful. The rooms and suites were great!

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Thank Eleanor H
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

Reviewed 28 September 2015 via mobile

Hak, the server at Westin and Ashley, front desk at Westin, helped my family a bunch! Those young ladies really did their best to provide the happiness we needed. They really made the trip worth it even after all the complications.

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Thank Invisible c
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We are glad to hear that Ashley and Hak made an incredible impression on you! We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

Hanover, Pennsylvania
Reviewed 28 September 2015

The front desk staff were very friendly and helpful. They offered a map with wonderful information on local restaurants to try. I had a room with a King sized bed. The room had a good amount of space and the bed was comfortable. The bathroom was clean and well stocked and the large square shower head was wonderful!! The best...

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Helpful?
Thank Amy E
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. The light rail sign is a great idea! Thank you for bringing this to my attention. We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated in the uptown financial district of North Carolina's most exciting city, The Westin Charlotte is just a short trolley-ride away from popular dining and entertainment. ... more   less 

Additional Information about Westin Charlotte

Address: 601 S College St, Charlotte, NC 28202-1829
Region: United States > North Carolina > Charlotte > Second Ward
Price Range: RM726 - RM2,324 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Charlotte 4*
Number of rooms: 700
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Also Known As:
Westin Charlotte Hotel Charlotte
Charlotte Westin
Hotel Style:
#3 Luxury Hotel in Charlotte
#31 Romantic Hotel in Charlotte
#39 Business Hotel in Charlotte
#50 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Westin Charlotte staff and other travellers.
11 questions
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Chattanooga, Tennessee
29 days ago
8 months ago
10 months ago
Chattanooga, Tennessee
28 days ago

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Questions? Get answers from Westin Charlotte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If it is a hot day, ask for a room east facing. The hotel on the west side gets very warm in the rooms”
TravelAsYouGo, 11 Apr 2017 | Read review
“Choose a room facing downtown and away from the elevator.”
Adam_Dallas, 31 Mar 2017 | Read review
“Upper floor, city view, corner king!”
luv2travelfam, 18 Mar 2017 | Read review
“Room 611 was not far from elevator but still quiet. Views in this neighborhood aren't much to write home about.”
VeronicaS713, 4 Mar 2017 | Read review
“Ask for a corner room.”
steffiestaffie, 1 Mar 2017 | Read review
5 of 5