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Hyatt Place Charlotte Downtown

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Traveller (165)
Room & Suite (204)
Dining (40)
Overview
  • Excellent53%
  • Very good27%
  • Average11%
  • Poor6%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (861)
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842 results
Traveller rating
424
230
98
57
33
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LanguageEnglish
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424
230
98
57
33
Show reviews that mention
All reviewsvalet parkingrooftop restaurantfahrenheit restaurantconvention centergreat view of the cityvalet servicethe ground floorhornets gamespectrum centerwithin walking distancetwo queen bedsnascar hall of famerooms are largebreakfast was includedbank of america stadiumper daychecking out
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1 - 5 of 842 reviews
Reviewed yesterday via mobile

I informed the hotel in advance that my family were travelling with me (including my 2 teenage kids) so would need a room large enough for all of us... they met this requirement and we found the room to be clean. The hotel is not...More

Thank Extensivetraveller99
Reviewed 2 days ago

Car was broken into at this property!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! They only offer $25.00 per night valet parking and the lot that they parked our vehicle in was not secure. No one notified us. We didn’t find out until we were ready to leave. They brought the car...More

Review collected in partnership with Hyatt Hotels
Thank dst032018
Reviewed 1 week ago

The hotel location is centrally located, the room was very clean, the valet parking was fine. Breakfast was a standard. The only problem we had was the bad design of the handicapped accessible bathroom. There was only one drain, so the water went out of...More

Review collected in partnership with Hyatt Hotels
Thank smjread1
Response from Adam D, Manager at Hyatt Place Charlotte DowntownResponded 6 days ago

Thank you for choosing the Hyatt Place Charlotte Downtown. We greatly appreciate your kind review, and are excited to pass this along to our staff! We look forward to your next stay in Charlotte!

Reviewed 1 week ago

Room smelled like urine, ordered a king bed but had a queen in my room which they didn't bother to investigate, valet misplaced my keys twice. Breakfast was okay but could have had more than just bacon for meat on the bar. No vending machines,...More

Review collected in partnership with Hyatt Hotels
Thank neb19902009
Response from Adam D, Manager at Hyatt Place Charlotte DowntownResponded 6 days ago

Thank you for choosing the Hyatt Place Charlotte Downtown for your stay. I do apologize that your stay fell short of your expectations. We have followed up, and you were in fact in a room with a standard King Sized bed. I hope that you...More

Reviewed 1 week ago

I was double charged for my room and the staff member that was assisting me was incredibly rude and unpleasant. Never coming back to this location and will never recommend it to someone unless they want to be spoken to like they are an idiot.More

Review collected in partnership with Hyatt Hotels
Thank alexandriaquevedo95
Response from Adam D, Manager at Hyatt Place Charlotte DowntownResponded 6 days ago

Thank you for choosing the Hyatt Place Charlotte Downtown for your stay. I do apologize that your stay fell short of your expectations. I hope that you will provide us an opportunity to show you that this is not our typical operating procedure. We look...More

View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
US$145 - US$309 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$145 - US$309 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Photos
Traveller (165)
Room & Suite (204)
Dining (40)
Pool & Beach (14)
Amenities (12)
Questions & Answers
Ask a question
tfund
17 June 2018|
AnswerShow all 6 answers
Response from elandja | Reviewed this property |
I don't think so.
1
Vote
Megan R
12 December 2017|
AnswerShow all 2 answers
Response from Bill L | Reviewed this property |
I am not sure. It is a wonderful hotel though.
0
Votes
Joseph C
4 August 2017|
AnswerShow all 4 answers
Response from Adam D | Property representative |
Good Morning! Thank you for your question in regards to checking into the hotel. Check in time is 3:00 pm, but you are more than welcome to contact the property and request an earlier check in and we will do our best to... More
0
Votes
Room Tips
"Save $25 - Don't take your car!"
Read review
"Best View of Downtown"
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"Rooms start on the 7th floor"
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"Ask for a view of the Charlotte skyline."
Read review
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